Khách sạn gần sân bay AVID Summer Institute 2020 - Program 1

Ưu: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Khuyết điểm: Many movies were old

Khuyết điểm: Very professional and friendly crew. Food quality was excellent.

Ưu: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.

Khuyết điểm: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.

Ưu: The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Khuyết điểm: Not one thing.

Ưu: Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved.

Khuyết điểm: The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great.

Ưu: Professional and friendly crew

Khuyết điểm: Food quality from Jakarta is bad

Khuyết điểm: Very professional and friendly crew. Food quality was excellent.

Ưu: Crew took great care of us

Khuyết điểm: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Ưu: I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!

Ưu: The crew was definitely amazing. Extremely polite and always have a smile on :-)

Khuyết điểm: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Ưu: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Ưu: The crew was definitely amazing. Extremely polite and always have a smile on :-)

Ưu: I like the spirit of Christmas in some of the staff.

Khuyết điểm: Board people by section instead of a madsive line.

Ưu: Typical flight and all went well.

Ưu: Delay of check in with upgrade