Khách sạn gần sân bay Anaheim Ducks vs. Pittsburgh Penguins

Khuyết điểm: Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice

Ưu: I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!

Ưu: 3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well

Khuyết điểm: Nothing really other then maybe a better selection of movies but I am not picky Great flight

Ưu: Crew took great care of us.

Khuyết điểm: No complaints.

Ưu: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Khuyết điểm: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Ưu: Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations.

Ưu: The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Khuyết điểm: Not one thing.

Ưu: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Khuyết điểm: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.