Ramada Suites by Wyndham Auckland - Federal Street

Good location, very friendly and professional staff willing to go the extra mile!

Quite a run down place which urgently needs a renovation! Small, dark room. uncomfortable beds.

Reception staff were friendly and efficient, checking in and out was easy, walking distance to Sky Tower.

The one bedroom apartment (#604) was awful - there was a heavy musty smell in there, it was very dark, the windows could not be opened, we found dust clumps under the bedside. The air in the corridor was more breathable than in the apartment, I was afraid to get an asthma attack. We asked the reception for a room change but as it was New Year's Eve not many options were left available. The staff informed us the only room available was a studio apartment (#602) and we accepted the downgrade because at least one could breathe in that room. We appreciated the staff helping out with the room change, however they should have also refunded us for the price difference. The car park in the basement was very tight and overpriced. We have stayed in other Ramada hotels and suites before and I'm sorry to say this but this building and its facilities are way below the usual Ramada quality. It was an awful stay and a total waste of money.