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Breakfast buffet is very good and has many choices. The service is excellent
The swimming pool is small
The staff were friendly and efficient. Restaurant and bars excellent.
Outdoor areas, especially pool area and pool lounges, could do with a clean. Was advised only place I could smoke was at the bar - not a bar person. I always get a non-smoking room as they usually smell of previous occupants smoking (not an inside smoker myself) but would have been nice to be able to smoke on the balcony.
The Staff , the location, and the tranquility, the local restaurants and food, the beautiful beach, 5 min walk through the park. the breakfast
The hotel did not has its own private beach, but its only 100 bat for a chair no big deal 3 USD, No beach Bar !!! But close by the twin palms beach bar
Great hotel, good location, excellent food.
Over-marketing of the Marriott Vacation Club membership
Very nice location. Perfect beach. Very suitable for families with small children. Nice pool area. Good breakfast. Fantastic staff.
Cleanliness of the room and Kid's World was a great blessing to my family. My wife appreciated the cake on her birthday. That is very thotful and nice. The staff were friendly and courteous. I sense honesty esp when I misplaced my digital camera in Kid's World and yet it never left where I had misplaced it. The staff at the poolside bar was prompt to respond and very friendly. Well done!
Breakfast was predictable and the taste of the food can be improved.I do sense that the mood in Phuket is down maybe because of the economic downturn, troubles in Bangkok.nation, tourist traffic down,etc. My wife did comment that the service staff were preoccupied and were not as sparkling in renowned Thai hospitality. We understand and we are praying for your nation and people.
The slides and the dvd player in the room for my kids
had a bad experience after checking out when i returned to pick up my bags
The hotel facilities was very good and new. The hotel staff are very nice and friendly towards us.The facilities there were very new and also there are a lot of children facilities like the children world and the fun pool where there are two slides. There is a beautiful beach which is a stone throw away where my family could relax.
location was a bit far from the centre and patong beach but everything else were fine.
Tọa lạc ở Choeng Thale, Novotel Phuket Surin Beach Resort gần bãi biển, cách Bãi biển Surin 4 phút đi bộ và cách Bãi biển Bang Tao 9 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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