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Nothing. We walked into the lobby and was treated poorly by the front desk. The bathroom was filthy. We left and booked different hotel. Canceled our reservation.
Greetings from staff in arrival. Cleanliness.
Bathroom could have been better, some of the hallways were messy but not all, and pool should have been a lbit warmer :-)
Staff is friendly
Toilet was it splashing at all. Other guest loud at 2 am 3 am 4 am 5am 6 am walking in the hallways screaming it doesn't matter to them that other guests are trying to get sleep in the hotel. So the crowd is not business type.
price was fine. willing to give my room extra towels (the room only had 2 towels and i booked it for four people...)
hotel smelled like it used to be a smoking hotel and they just Fabreze-ed to cover up the smell. Only one ice machine in the whole hotel worked. When I called the front desk the line was busy for over 10 minutes and when I went downstairs no one was on the phone, it was almost like the staff just had the phone off the hook.
The only thing good is that it's close to the airport if you're in and out for a quick business purpose, but the Holiday Inn, for only a few extra dollars, is a much better choice.
The place needs a complete redo as it's dated. Staff were generally helpful, but don't rely on a wake up call or airport shuttle! They say they have a restaurant, but it's always been closed to hotel patrons when I was there and open only to private (and noisy) events. You're stuck walking to Hooters nearby. I was told a continental breakfast was included from the aggregator, but it wasn't. No breakfast despite saying there is. I don't recommend this hotel given my experiences there and have chosen the HI instead for my future quick business stopovers in WPB. For a vacation, forget it.
Clean but dated
I liked that it was in very close proximity to shopping, resturants and the airport. The staff was professional and kind. The lobby was clean with modern furniture. My room over looked the pool.
I didnt like the old, outdated, stained carpet in the rooms. Also the hotel has a roach problem. I found a baby one on the night stand. When I reported it they moved me to another room right above the 1st room. That room was an upgrade, and also had a roach problem. We saw a bigger one crawling on the front door.
First was told someone had been checked in under my name previously, then was assigned to a dirty unmade room that obviously had been occupied but not cleaned. New room had bed bugs. Sheets itched. All of this for nearly $100 a night. I will never stay in a Ramada again and all it's associated hotels. I will probably never book a hotel through Kayak.
DON'T BOOK RAMADA - THEY SELL YOUR PREPAID ROOMS!!
We arrived at the Ramada after flying all day, then driving for an hour to get our room at 2am, only to arrive and be told that they had sold our PREPAID GUARANTEED ROOM! Then to say that there are no rooms in the area because of the "Honda Classic". She went on to say that this is a normal operations for them. It doesn't matter if you prepaid for your room, they will sell it to someone who comes looking for a room. NEVER BOOK RAMADA.
We found cockroaches as soon as we entered the room, and had to change rooms!
Employees were terrific
The toilet was broken she we checked in. Didn't have any hand towels in the room. We did not get a housekeeping service when we came back to the hotel on the second day. They just gave us a clean towels.
Tọa lạc tại Villages of Palm Beach Lakes, West Palm Beach, Ramada by Wyndham West Palm Beach Airport cách Trung tâm hội nghị West Palm Beach và Trung tâm thương mại Palm Beach Outlets 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại West Palm Beach? khách sạn này có khu vực tổ chức rộng 296 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ miễn phí theo yêu cầu.
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