Khách sạn ở Brussels

Ưu điểm: Great to be so close to the Grand Place, easy to walk so many places. Excellent restaurant and services within the hotel as well as within easy walking distance. Quiet rooms. Hotel provided excellent individual services including noting my birthday from my passport and surprising me with excellent Belgian Chocolate cake unsolicited.

Ưu điểm: Perfect location and extremely helpful colleagues

Khuyết điểm: The pillows were too soft, that’s the only thing I could raise .. all very perfect.

Ưu điểm: Excellent hotel, great staff, beautiful interiors

Khuyết điểm: No negatives

Ưu điểm: Front desk staff was wonderful -- rooms were comfortable.

Khuyết điểm: Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.

Ưu điểm: Location!!! Perfect and very clean rooms. Quiet, even though you in the center

Khuyết điểm: Pillow!! Very bad pillows

Ưu điểm: Absolutely beautiful hotel and the attention to details was amazing. The turn down service, the assistance in getting around Brussels and just the atmosphere. It is honestly worth every cent, so close to everything and such a great room

Ưu điểm: Cleanliness, hospitality and comfort.

Khuyết điểm: Good hotels always have high demand.

Ưu điểm: Location, cleanliness, comfortable

Khuyết điểm: Check in experience was not up to expectations Bellman didn't help us Front desk were confused

Ưu điểm: Amazing hotel that exceeded our expectations. Big bed, pillows so comfortable that we have requested to find out where we can get some! Top spec rooms excellent. Step outside the lobby and you are seconds away from the main square.

Khuyết điểm: N/A

Khuyết điểm: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Ưu điểm: Nice and clean and location, as well as the staff are friendly and helpful.

Khuyết điểm: Nil

Ưu điểm: Most.

Khuyết điểm: The Internet

Ưu điểm: Staff was extremely friendly and very accommodating. Great location. Will be going back for sure.

Ưu điểm: I had good experience with them and staffs are friendly and helpful

Ưu điểm: The location is close by many attractions Breakfast is fantastic The staff at the reception is helpful and friendly

Khuyết điểm: The front of the hotel, there is no parking to drop your luggage The window of room is small There is no view at all.

Ưu điểm: Friendly and helpful staff, when a few things went wrong they immediately offered to help/compensate.

Ưu điểm: Security issues . They give you key which can Access to room which is not yours. Staff constantly just coming to Room despite of Do not disturb -sign

Ưu điểm: clean, nice interieur, good shower, kind staff, bag storage, bath robes and slippers in hotel, water boiler and nespresso in room

Khuyết điểm: - not enough staff, we had to wait long to get our bags - leakage of water boiler in the room - no refilling of the coffee in room - expensive breakfast

Ưu điểm: Roomy rooms and comfy !

Khuyết điểm: Walk in a shopping gallery... hotel lost it’s soul !

Khuyết điểm: Too expensive for what it offers

Ưu điểm: Great location, away from busy area but close enough to reach grand place on foot. Good staffs, very helpful. Will consider staying at this place again next time in Brussels.

Ưu điểm: Breakfast was one of the highlights of my stay. The buffet was rich and varied, including Belgian specialities like fresh waffles, and of very good quality. The location is also a big plus, in the charming Sablon Square and within walking distance to the Grande Place.

Khuyết điểm: Nothing.

Khuyết điểm: The receptionis was make me very angry, while he promise that he will arrange to prepare early breakfast (at 4:30) in the morning, but unfortunately I didn't get this breakfast even if I paid it already. Very unprofessional for this hotel chain.

Ưu điểm: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Khuyết điểm: There were no towels in the room but they brought them quickly

Khuyết điểm: Small room

Ưu điểm: They make every effort to exceed expectations.

Ưu điểm: Staff were happy to help, room was clean and had a nice view.

Khuyết điểm: Nothing it was all great nothing but 5 stars!

Ưu điểm: Make your own Belgian waffles at breakfast -- hard to beat. Hotel with character and history, but with modern amenities and upgrades. Location second to none for EU business.

Khuyết điểm: Old school fitness room. Good for a jogger or biker, not so great for current fitness trends, with little space to do a workout. No complimentary water, and drinking a bottle of still water from your room's fridge will cost you EUR 5.

Ưu điểm: Suite had recently been refurbished and included excellent facilities. It was a quieter room overlooking the rear of the hotel which I prefer. Staff at check in and out are always friendly, welcoming me back and efficient.

Khuyết điểm: My usual complaint is the cost of the breakfast, hence I take breakfast outside the hotel.

Ưu điểm: - service - friendly staff - nice room

Khuyết điểm: - kitchen closed during summer - breakfast wasn’t great

Ưu điểm: Location ideal for my meeting, comfortable refurbished rooms, mine located as requested at the rear which is quieter, efficient and friendly staff

Khuyết điểm: My usual complaint about the high cost of the breakfast

Ưu điểm: The staff were nice and kind. Breakfast was really too good to stop eating, that was why many guests tend to stay long, maybe.

Khuyết điểm: Using a cab or public transport is recommended for city trotters. Grand place was in walking distance "horizontally", but it's a bit too hard to walk up through the hilly area to the hotel.

Ưu điểm: Location: Excellent. Close to the Luxembourg train/Bus station. Staff: Outstanding, courteous, extremely helpful, friendly. Hotel: Exceeding my expectations. Quiet. The lounge, lobby, courtyard were very nice and comfortable to sit and relax and have a conversation and/or beverage. Great Job Thon Hotels!

Ưu điểm: location is great and staff all excellent

Ưu điểm: Excellent breakfast with an attentive staff, but service ends PROMPTLY at 10 on weekdays. This is an excellent alternative to the sterile cookie cutter big chain hotels! Would definitely return.

Khuyết điểm: Nothing

Ưu điểm: The hotel was just perfect. Staff very polite and helpful. I got an upgrade, as it is not a busy season. The apartment was very quiet, clean with great facilities.

Ưu điểm: the hotel was great. It was modern and very comfortable. The breakfast was very good with many options. The staff was wonderful, very friendly and helpful. We really enjoyed the location which was close to the central train station. We highly recommend the hotel, it was tremendous.

Khuyết điểm: I liked everything.

Ưu điểm: The bed is very comfortable, and the hotel os so quiet!

Ưu điểm: The room was comfortable and the staff friendly. The hotel lobby was lively because of the bar and there were always staff available to answer questions. The courtyard area is quite beautiful. The hotel is located within walking distance to Brussels Central Station and to Grand Place and shops and restaurants in that area.

Khuyết điểm: Although centrally located, Rue Royal is isolated at night.

Khuyết điểm: Didn’t know how to put on TV

Ưu điểm: Very good facilities and nice staff

Khuyết điểm: The room was somewhat noisy due to its location towards the street

Ưu điểm: Tôi thích mọi thứ ở khách sạn này

Ưu điểm: Great location, Internal yard with a fountain

Khuyết điểm: Room too small

Ưu điểm: Location is close to the old part of town.

Khuyết điểm: The street side of the building is very noisy from the bars close to the hotel.

Ưu điểm: Position. The Greek Receptionist was very helpful and polite.

Khuyết điểm: Everything was fine

Ưu điểm: Phòng tiện nghi và khá thoải mái! Giao thông thuận tiện!

Khuyết điểm: Wifi chưa nhanh và trơn tru!

Ưu điểm: Excellent location and very friendly staff. The lounge is beautiful and cosy.

Khuyết điểm: No wardrobe and no safe in the room.

Ưu điểm: The beautiful lobby, fantastic breakfast and location.

Khuyết điểm: Rooms..... Too small. No room for luggage, no closets. Practically we had walk over everything to function.

Ưu điểm: Great location!

Ưu điểm: Greta location, clean and quiet rooms. Nice breakfast

Khuyết điểm: Too expensive over €200 for 1 night! Plus the staff in the restaurant in the evening were very slow, the vegetarian options very limited and dinner was also too expensive.

Ưu điểm: The breakfast is amazing and the location is perfect, some minutes walking from the city centre.

Khuyết điểm: I liked everything. It was a nice experience.

Ưu điểm: New hotel with practical and modern decoration. Located just next to a metro station taking you to the city centre.

Khuyết điểm: A warmer welcome would have been be nice. People at reception sometimes do not even bother to say hello. They are efficient though.

Ưu điểm: many choices, food and drinks, everything was good!

Khuyết điểm: Labyrinth in entrance.

Ưu điểm: Variety of food in the buffet

Khuyết điểm: Nothing

Ưu điểm: Excellent location close to Metro and train station. Staff all very friendly and multilingual.

Khuyết điểm: Nothing

Ưu điểm: Very silent and spacious room. Comfortable beds and attentive staff!

Khuyết điểm: Location is far from center, but the subway is just around the corner.

Ưu điểm: Location, comfort style

Khuyết điểm: Water pressure in the shower

Ưu điểm: Almost everything, especially green values!

Khuyết điểm: Location

Ưu điểm: Everything, couldn’t find anything bad to say. Room was wonderful, so nice to have an iron and coffee machine. Very quiet, slept well. Breakfast was delicious with plenty of choice. Staff friendly and attentive

Khuyết điểm: Nothing

Ưu điểm: as usual,, as a returning client,, just love everything about the hotel,,

Khuyết điểm: the only thing i might say as negative is the warm drinks in the room,, you need to put more cream and coffee by it side,, think of the heavy coffee drinkers :D

Ưu điểm: The hospitality and extremely helpfull staff. It was a very pleasant weekend. Thank you Marriott Brussels Team.

Ưu điểm: Great breakfast, wonderful staff.

Khuyết điểm: -

Ưu điểm: Great hotel. Everything in the hotel was perfect. Was very clean

Khuyết điểm: The location was good but not the best

Ưu điểm: We stayed for one night, although it was a short distance away from all the tourist attractions, we found it only a short walk and ideally located near to a metro station. Breakfast was wonderful with varied amount of food available. It was the weekend and the hotel was quiet, which was ideal for us.

Ưu điểm: one of the best hotel around,, super clean,, room is big and quiet, that giant tv is a killer,, im a returning client and i can never stop talking about your hotel to people looking for hotels .

Ưu điểm: Location, room, cleanliness, helpful staff...

Khuyết điểm: Liked everything

Ưu điểm: Great food great service !!!!

Khuyết điểm: My stay was short :)

Ưu điểm: Room, staff, location...the beers..all awesome

Khuyết điểm: Breakfast is overpriced and mediocre. The only highlight was the waffel machine

Ưu điểm: The staff was friendly, the room was super clean and the location was perfect.

Khuyết điểm: The pillows, which seemed very comfortable but they weren't that good. I woke up with some neck pain.

Khuyết điểm: lack of ironing machine in the room

Ưu điểm: Excellent location, very comfy and clean room, very good air conditioning options in the room, free coffee and tea, gym has everything you need and is properly equipped. Perfectly silent for the location

Khuyết điểm: The view was into an offive building max 5 meters across from the hotel and you have to always keep the curtains closed if you want any privacy

Ưu điểm: Nice hotel. Located in central Brussels. Very good breakfast. I would definitely recommend!

Khuyết điểm: n/a

Ưu điểm: Clean, great location, simple and tasteful design, terrific staff!

Khuyết điểm: All good

Ưu điểm: Proximity to the central train station was perfect for me. Also close to several tram lines. The room was comfortable. I had a defective shower head but they fixed it almost immediately when I reported it. I enjoyed the breakfast and the sitting area. I’d definitely stay here again, especially if I’m taking the train to other cities.

Khuyết điểm: The immediate neighborhood around the hotel is a bit bland, but there is plenty to see just a couple of blocks away.

Ưu điểm: Location is amazing - just stone throw away from central station. Also, its relatively quiet at night! So, good choice for business! It's also good if you are traveling for holiday - at least you can get some nice peaceful rest!

Khuyết điểm: Nothing!

Ưu điểm: 1-Central Location “Close To The Main Landmarks” 2-The Breakfast Buffet Has A Wide Range Of Choices 3-Super Helpful Staff

Khuyết điểm: The main aspect of a successful hotel is the housekeeping department. The housekeeping is not equally valuable as the other departments in this hotel. However, once you call the reception will be solved withink a blink of an eye

Ưu điểm: The room is clean and large, the bed is very comfortable, just 5 minutes’ walk from the train station and the city center

Ưu điểm: Excellent location, big spacious rooms, very good breakfast and helpful staff.

Ưu điểm: Good breakfast with gluten free option. The receptionist MR YOUNIS was execeptinal

Khuyết điểm: The furnature was old and very old outdated style

Ưu điểm: Staff went to great lengths to make our stay special. Parking garage, as the new (August ‘19) parking meters in the street do not accept foreign bank cards.

Khuyết điểm: We chose the hotel for its restaurant, only to find out that it had minimal service during our stay. Fortunately, there is an excellent restaurant at 50 meters (Odette en Ville), reservation recommended.

Ưu điểm: The location, staff were friendly, coffe machine at room is amaizing, gym was quite good for this price.

Khuyết điểm: Only concern, i didnt add breakfast as i thought 30 EUR is too much specilay during weekend as i can have nice breakfast outisde hotel for same or less.

Ưu điểm: Great location. Staff is friendly.

Khuyết điểm: I just spent one night in this hotel and I was on my own. I have been leaving in Brussels for over 20 years and I've passed by this hotel hundreds times but never stayed there so this time I decided to book a night at Le Chatelain. I know it's a 5 stars hotel so I was expecting a 5 stars room. It was a tiny one (which wouldn't have bothered me eventually) located on the 3rd floor and the view from the window was awful a depressing (a dirty grey wall at short distance). See picture attached. I cannot stand air conditioning so I switched it off but a kind of fan noise was still there...and it stayed with me all night, I could hardly sleep a couple of hours. No way to turn it off! I guess it was the bathroom ventilation. The bathroom was also tiny and the pullout shower head located in the bathtub didn't stay properly in place-straight-so I had to hold it in my hands while showering to avoid water going all over the bathroom. I had one nail broken and was looking for a nail file but there wasn't any. No body lotion either! The bathroom bin didn't open with the pedal so I had to open it manually. I always appreciate a chamomile tea or tisane before sleeping but the coffee station only contained 2 teabags, no caffeine-free infusion at all. In a 5 stars hotel you should not experience all this so I was extremely disappointed and won't return to Le Chatelain.

Ưu điểm: Location, cleanliness and overall it is a good hotel. l

Khuyết điểm: acks charging USB ports in room. Light over the bad tub/shower could add to the qulaity of experience. Some staff seem to still be in training. Some mistakes wth orders at lounge: forgot some things nad/or did not listen carefully and so the order never came. A little pricey, in my opinion. Male manager at lounge on Tuesday evening around 10pm was not very engaging, a little short in his replies to questions and did not smile.

Ưu điểm: Confort

Khuyết điểm: Small breakfast room

Ưu điểm: Good location. Great breakfast. Room is comfortable.

Khuyết điểm: Some of the breakfast restaurant staff did not speak French and did not know how to wait tables.

Ưu điểm: Breakfast was lovely

Ưu điểm: Great bed. Nice room. Service e from front desk really good.

Ưu điểm: Staff here super amazing and helpful, normally you ask first for a help but in this hotel they will come and ask guide and even make sure you have it right Specious room with nice garden views Excellent breakfast, they brought our early breakfast in room in Avery romantic way Location super near attractions and lots of shops and carefour I spend many times in Brussels different hotels but this one touch my heart Thanks to Mr younees and other Phillipino helpful staff and all front desk Thanks ( room 108 )

Khuyết điểm: Short stay

Ưu điểm: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Khuyết điểm: The dinner I ordered in room service was not a good taste for me.

Ưu điểm: Great location, helpfull staff nice breakfast

Khuyết điểm: Beautiful room. Complimentary drinks

Ưu điểm: The sauna on 23 floor is amazing for relaxation. Rooms are big and very clean, the view to the city was amazing. Staff helped us with all requests

Khuyết điểm: Hotel Parking is too overpriced, for 24 h we paid 66 euros. For Europe is very expensive. And underground parking near by the hotel costs 18 euros per 24 h/ outside parking 12 euros

Ưu điểm: Cleaning problems definately

Ưu điểm: If it is good enough for Obama.....

Khuyết điểm: Great if you need to be in this part of town but it is a long climb back from the Centre

Ưu điểm: Lovely room, amazing view, comfy bed, great sauna, great location!

Khuyết điểm: A female staff member was very grumpy with us when we asked her if we could have our shower gel replaced by housekeeping while we were out- she disappeared off without saying anything then came back and gave us two small bottles of a different brand to take up ourselves, instead of sending housekeeping as we'd requested. She then got annoyed when we said we were on our way out, so could she just send housekeeping up to do it? When we got back.... it hadn't been done, so we had to ask reception again. When we checked in on the Saturday evening, we were told by the check-in guy on reception that breakfast was until 12pm. We weren't warned that this was on Sundays only. We even responded "that's an amazing perk - is that every day? We have never been to a hotel that does it until so late before" and the check-in guy agreed. When we got to the breakfast room at 11:30am on the Monday morning, the breakfast stuff had long gone, and we were told by staff that breakfast was only until 10:30am on weekdays. So we missed breakfast that day! Not great service from the check-in guy, considering the price we had paid for the room, you expect breakfast, and not to be misinformed!

Ưu điểm: The location was great, in a shopping area

Khuyết điểm: Bathroom floor gets wet when you take a shower

Ưu điểm: The hotel was very beautiful and stylish!

Khuyết điểm: The showers in the spa didn’t give cold water to cool down after the hot sauna.

Ưu điểm: Great location

Khuyết điểm: Very poor breakfast

Ưu điểm: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Khuyết điểm: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Ưu điểm: The hotel seems to be renovated recently. Rooms & Bathrooms are clean. Rooms are fully automated. Wifi is free and fast. There are so many elevators, We never waited for one.

Khuyết điểm: Hotel management is really bad. My booking was for a certain number of nights. And it was a Free-Cancellation booking. I decided to leave after 2 nights and I was told I can't. They claim that once I've checked in, I can not change the number of nights. They also claim that this their policy. After checking out, I read their policy and it doesn't mention anything of this sort. Sorry for my bad review. But they wouldn't even try to help.

Ưu điểm: The staff was very professional and they make everything to make you comfortable I truly recommand this hotel

Khuyết điểm: Nothing

Ưu điểm: Location is superb. room decoration and bathroom very nice. Staff is helpful and nice.

Ưu điểm: Excellent service and location!

Ưu điểm: Excellent bedding. Spacious room. Safe neighborhood. True 5 star property with courteous knowledgeable staff and concierge are Relais with double keys designation. Many good dining restaurants within walking distances.

Ưu điểm: Great breakfast

Khuyết điểm: The elevators were half broken and we couldn’t get a good signal on any of the tv channels. When we went to aspire for a spa time they didn’t tell us they had water gymnastics on, which really ruined an hour of our stay at the spa. They should have informed us about It beforehand.

Ưu điểm: Good location and great service from all the staff

Khuyết điểm: States it is soundproof but next door TV kept us awake till 1am as Nd then I complained

Ưu điểm: Perfect location. Very spacious room.

Khuyết điểm: More selections in the room service menu are needed.

Ưu điểm: Room with balcony was a plus. Also entrance from garage was handy.

Khuyết điểm: Carpet wasn't clean when checking in.

Ưu điểm: Location

Khuyết điểm: Everything was average. Service, facilities...not worth the money.

Ưu điểm: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Khuyết điểm: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Ưu điểm: This is a hotel that could be really great. But it fall just slightly short. Better decor in rooms that are otherwise nice. Less sterile public rooms. Maybe a better upgrade policy for regular guests.

Ưu điểm: Spacious Clean The location

Khuyết điểm: Nothing

Ưu điểm: Our stay at Tangla was extremely enjoyable, with the highlights being the gym, pool and sauna that was available. The room was beautiful, comfortable, and much more nicely laid out and directed than equivalent hotel rooms. The bathroom and toilet were separate, and the rainfall shower was particularly nice. The staff were also super helpful, answering the few questions we had, and assisting us when needed.

Khuyết điểm: The only thing I would consider a downside is that the hotel is located quite far from the city centre. It's not a deal breaker as the metro and bus stops are a relatively short walk from the hotel, but just something you should be aware of.

Ưu điểm: I love this hotel, everything is good!

Ưu điểm: The fruit in the room was much appreciated.

Khuyết điểm: Room was expensive but a lot of rooms were already taken due to an event nearby.

Ưu điểm: nice and comfortable

Ưu điểm: Property seems new and well maintained! Surprised by quality of Gym and Indoor Pool. The rooms were very neat and spacious! It was a comfortable hotel! Honestly I would say it is one of the only hotels I would stay in during my future stays in Belgium.

Khuyết điểm: Breakfast and lunch Buffet is not the best! I heard the Gastronomic Chinese Restaurant is good so will try next time!

Ưu điểm: Feelt like a spa. I was amazed by all the ways you could adjust the lightjing in the room to fit your mood. I was grateful to discover an iron and an ironing board.

Khuyết điểm: Nothing really.

Ưu điểm: The breakfast was good. For a relativly inexpensive hotel all was fine and reasonable.

Khuyết điểm: Close but yet far...nothing is really walking distance. SO if you have business in the area or have transprt at hand then hotel is a good choice.

Ưu điểm: Modern spacious hotel with an outstanding swimming pool and sauna. Nice breakfast as well. Well sound proofed so really quiet as well!

Khuyết điểm: Nothing!

Ưu điểm: Very nice hotel .very clean good breakfast .

Khuyết điểm: Bed mattress a bit hard for us .

Ưu điểm: I love everything to be honest, This place is my escape place I often go back to this hotel because of the staff and the facilities and the rooms are just exceptional. the staff makes you feel like royalties I love that ! I will keep coming back as often as I can ;-)

Khuyết điểm: I can't say there is anything I didn't like. everything is just too perfect. But I wish that we could have a discount card for people that comes this often.

Ưu điểm: Nice design of the rooms and quiet. The breakfast was great.

Khuyết điểm: The bad was not so clean and the water didn't drain properly.

Khuyết điểm: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Ưu điểm: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Ưu điểm: Practical location, beautiful room, sauna and steamroom, friedly staff, good matrass, quietness

Khuyết điểm: almost everything was enjoyable. but the wifi connection is up for improvement

Ưu điểm: Clean, nice comfortable bed and pillows, spacious

Khuyết điểm: I had gone over for an operation and had booked and pairs for a car service that I was told the hotel would sort out. When I asked for this serious they told me there was no cars and shrugged his shoulders. And I was left to walk to to euro star which wasn’t to far but after having the op was left in a lot of pain. Apart from this the hotel was nice. And the other staff where more than helpful.

Ưu điểm: Excellent in every respect.

Ưu điểm: Breakfast was great. Comfortable rooms

Khuyết điểm: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Ưu điểm: Superb hotel situated in the Arabic area of town, 15 minutes walk from all the tourist area. Staff were fabulous, speaking 5 languages that I could pick up. Secure underground parking under the hotel. Breakfast was everything and a bit more. Delicious.

Khuyết điểm: Nothing

Ưu điểm: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Khuyết điểm: The WiFi wasn’t very good I had to keep signing in every time I was using my phone :/

Ưu điểm: the bed, slippers, toiletries, the staff

Ưu điểm: Location is excellent, in square with many restaurants and bars, but also very close to EU institutions in particular. Staff very attentive and efficient. Rooms a reasonable size. Breakfast good.

Khuyết điểm: Shower located in bath rather than separate. Bed not very comfortable as too much padding over mattress and duvet too heavy in warm weather. No mini bar in room.

Ưu điểm: 1040 dinner was great although expensive as to be expected. The hotel offers a number of tolietries including a shaving kit. Bed was soft due to a foam insert. Allowed us to upgrade to luxury room. Offered luggage storage was our room was being readied. Soundproof. Great black out curtains.

Khuyết điểm: Breakfast flavor/quality isn’t what you would expect for one hotel of this quality.

Ưu điểm: Super comfortable bed

Khuyết điểm: Our whole experience was excellent

Ưu điểm: Luxurious, friendly staff, comfy and clean. Love the fitness room and hammam spa

Ưu điểm: Facilities are quite good, convenient location, excellent breakfast

Khuyết điểm: the staff are not that friendly, as a five star hotel, I also heard a complaint from an old lady the time I was about to check in

Ưu điểm: I‘d like the flair and also the comfort their

Khuyết điểm: —

Ưu điểm: Very comfortable, spacious room & I liked the Nespresso machine

Ưu điểm: Excellent location at the Brussels Administrative area. Good breakfast and excellent facilities

Ưu điểm: it was an Excellent Hotel. clean, quite. good location, good sttaff.

Khuyết điểm: NOTHING

Ưu điểm: A modern recently (common areas) renovated hotel. Good onsite restaurant. All staff are very helpful. Clean hotel.

Khuyết điểm: Nothing particular.

Khuyết điểm: Expensive but typical euro pricing

Ưu điểm: Spacious, well served, clean, centrally located

Ưu điểm: Location. Staff . Suite size

Ưu điểm: Room was very nice and modern.

Khuyết điểm: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Ưu điểm: Location was great for both walking and using the metro. The staff was pleasant and helpful at all times. The lobby is lovely. The bed was comfy and the hotel itself was quiet. Room size is very good. The staff provided a nice fan for our room.

Khuyết điểm: Our room (3rd floor) was facing the shopping street and was incredibly loud on some nights, well into the early morning. There is AC but it was too cold outside to use so it only put out hot air. Opening the window to get fresh air was not an option at times because of the noise.

Ưu điểm: Some members of the staff really tried to accommodate our needs. One of them seek out and found a yogurt at 10:00 in the evening for our little son. This has been really appreciated

Khuyết điểm: Even though we mentioned the time of our arrival, our room was not ready. So we left our baggage and walked around the city returning in the evening. We go to our room and see that they have offered us a twin bed room, instead of a single double one, even though we have been very explicit on this in the time of booking. This was really important to us, since we intended to sleep our two years old son in the bed, and with a twin bed there is the danger to fall in between. We notified immediately the reception on this, and they told us that all rooms were occupied at the moment. So we asked for a baby cot. Indeed, they bring us one, but it was broken. Moreover, they did not bring a blanket for the baby cot, and when we asked for one they brought only the blanket, but no linen. The next day the management indeed apologised, and brought us a proper baby cot, but we had a difficult night already. In addition, the cleaning of the bathroom was not always perfect. Once the inside of the trash bin was left outside (even though I have to note that it was fortunately clean). The area of the hotel is quite near the centre, but after dark it becomes a little dangerous, not too much, but enough to be a little preoccupied, especially if you carry a a baby. Overall, we have been rather dissatisfied with our 3 nights stay there, especially given the price paid (more than 150€ per night). One would expect a much more professional job from a 4 star hotel. Some members of the staff were indeed genuinely hospitable, but other were just rude. The organisational problems that we have encountered were in my experience just unacceptable. Overall, I would recommend a different option. With that amount of money one can find something definitely better.

Ưu điểm: Excellent service. Approachable and kind staff.

Khuyết điểm: I had to call the front desk for the breakfast form every night...and they give me what i asked but there were extra food like cheese cuts, fruits, nuts etc..that i didn't ask. Such a waste. Got disappointed for that since its a 4star hotel.

Ưu điểm: Great location for sightseeing and shoping. Nice and friendly staff. Very good breakfast.

Khuyết điểm: Not good enough sound proof windows in the street view rooms.

Khuyết điểm: The water in the bathroom was not hot enough.I was cold after a shower

Ưu điểm: Almost all was great.

Khuyết điểm: Surprisingly very bad WiFi internet. Pillows could be more comfortable

Ưu điểm: The location. Staff very kind.

Khuyết điểm: Someone in an other room listened to music in the middle of the night....I could hear the lyrics of the songs.... The staff was understanding and made the necessary.

Ưu điểm: We liked the location being close to tourist attractions. We also enjoyed very much the rooftop breakfast. Room was small but it was fine.

Khuyết điểm: Our room was uncomfortably hot. It was mid-April. Front desk staff explained their air conditioning system had not been in summer setting yet. Hot air was blowing in the vent. When we opened the windows, it was so noisy with drunk people going home.

Khuyết điểm: The room was super small and there wasn't any designated place to keep your suitcase. Shower cubical was tiny.

Ưu điểm: Amazing all the Room amazing

Khuyết điểm: Location and service staff breakfast Wonderful. Perfect

Ưu điểm: Very convenient for all our moves

Khuyết điểm: Price of breakfast instead of us going out for a really good breakfast for more than half the hotel price

Ưu điểm: Room size Room amenities Breakfast

Ưu điểm: The stuff was helpful and kind. We just leave our postcards on the reception and they said they will take care about it. We get the room Nr.62 and it was just perfect on the top of the hotel (6th floor). Was big and and comfortable with private sauna and terrace. In the room we had everything what we needed: iron, ironing board, hairdryer, coffee machine with capsules.....

Khuyết điểm: The hotel is in the city center, but Brussels city center is really big and from the Grand Place is around 30-40 min walking. ...but anyway the hotel is perfect!

Ưu điểm: Staff was above all helpful, accessible, attentive. A real professional team, from the kitchen to the front desk to cleaning crew. Location ended up being better than we thought, between the Grand Place in one direction and EU/Museum hub in the other. Easy 7 min walk to the metro.

Khuyết điểm: No drawers! Staying for a week, we wanted to unpack into the closet and drawers. The bed-side tables could have had drawers, and it would have been easier to organize our belongings. We also wanted the room in the photo and thought we'd gotten that room, a combination of modern-old world European decor. We got just a typical, any-hotel styled room.

Ưu điểm: Great location, nice menu, very big and comfortable rooms

Khuyết điểm: Loud ventilation system in my room

Ưu điểm: Very clean. Good Location. Nice welcome when we arrived to Check-In. Our Room was very nice. We used the restaurant one night...food was good but service was slow...we weren’t in a rush, so it was fine.

Khuyết điểm: Everything was nice but the room Needs another waste basket near the desk...we had to keep going into the Bathroom and Shower Room to throw anything out. Also, in the Bathroom there was no place to hang the hand towel...there was a Small Hook to the right side but like under the sink... towel kept falling. We used the shelf instead - No Biggie.

Ưu điểm: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Khuyết điểm: The arrangement of having the shower in the bathtub is a bit cumbersome

Ưu điểm: Great location. Very helpful staff at the front desk. They allowed an early check in. Flavored water and hot beverages at the reception was a nice touch.

Khuyết điểm: There was some renovation work at the time we stayed, but it was not an issue.

Ưu điểm: The location was good and the hotel has enough facilities.

Khuyết điểm: We found a cockroach on the couch, but they replaced our room very easily and quickly.

Ưu điểm: Lovely staff and lobby area with a modern gym.

Khuyết điểm: Bathrooms don't match the rest of the property design, clearly a hotel that has been taken over but not invested in too much.

Ưu điểm: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Khuyết điểm: cleanliness not spotless; reception often congested.

Ưu điểm: We are a family of 5 (children 8, 6 and 9 months). Beautiful kept hotel with a very nice garden around it. the kids loved their breakfast. minutes drive to BRU airport. The hotel agreed that we will be all in one room - which was nice of them but a mistake on our behalf.

Khuyết điểm: Parking costs 20 Euro per day! but there was no problem parking on the street for free.

Ưu điểm: The staff were friendly & eager to provide advice regarding places to visit, things to do, etc. Room was very nice & very clean. Breakfast was wonderful & had something for everyone...a lot of variety. We really enjoyed our stay.

Khuyết điểm: Loved that it's close to airport, but it was a little difficult to get to even using gps.

Ưu điểm: Very nice hotel ; the family room was large and luxurious. Great buffet in the morning. Exceptional location close to the airport.

Khuyết điểm: A little cold in the room.

Ưu điểm: Crowne Plaza is situated very close to the airport, only minutes away. There is plenty of parking space available.

Khuyết điểm: Parking is rather expensive, even if you only park your car for a couple of hours you have to pay the daily rate of 25 euros

Khuyết điểm: Treated bad

Ưu điểm: Great hotel nearby Brussels airport with free shuttle

Ưu điểm: the room was great. Lots of space and the bathroom was awesome.

Khuyết điểm: Both times I ordered room service the staff forgot my drink. I had to wait for my wine and morning coffee. Plus when the staff dropped off my breakfast he didn't bother to take the dirty plates from the night before. He just pushed them aside

Ưu điểm: The room was quiet.

Khuyết điểm: Cost of breakfast.

Ưu điểm: Very clean, nice staff

Khuyết điểm: No warning that to park your car in their car park puts another 15 to 20% on your room rate. It’s a cheap trick and not appreciated

Ưu điểm: Good facilities nice rooms

Khuyết điểm: Twice had housekeeping come into room, once while sleeping other time in the bathroom, second time no one knocked

Khuyết điểm: I had made a booking online and had made an error in the date. 10 minutes after the booking I called the hotel to ask them if they could move my reservation to the correct date, at a new tariff if applicable. They refused! So I lost the money. It goes without saying that for my new booking at the correct date, I opted for a different hotel. I really think it was very uncommercial from the hotel's end!

Ưu điểm: Location can't be beat. Restaurant was closed when we tried to use it due to a flight cancellation, we were turned away by the restaurant staff. Told they couldn't accommodate us, but the lounge could. Was frustrating as we were travelling with our son and didn't feel a lounge atmosphere would be appropriate. In morning, staff was already cleaning up buffet a good 45 minutes prior to end of service. I think the hotel itself is good, however the restaurant staff need some training in hospitality.