Khách sạn gần sân bay Colorado Avalanche vs. Tampa Bay Lightning

Ưu: Everything was amazing! Crew was helpful, thoughtful and kind.

Khuyết điểm: Nothing. It was great. Strongly recommend.

Ưu: Love everything

Khuyết điểm: None

Ưu: Crew took great care of us

Khuyết điểm: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Ưu: Great seat, cabin crew was fine.

Khuyết điểm: Too much confusion trying to just find a shower in the lounge

Ưu: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Khuyết điểm: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Ưu: Professional and friendly crew. Food was excellent

Ưu: The crew was great and entering and exiting the plane was quick.

Khuyết điểm: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Ưu: Very friendly and accommodating crew.