Days Inn & Suites by Wyndham SE Columbia Ft Jackson

Way overpaid for Shanty Hotel

There was nothing to like here! Don’t waste ur money!!

The fact I was at first given an occupied room!!! The roaches and bugs that were everywhere! It was dirty, nasty, filthy!!!

Worst stay ever

The fact that we booked that hotel because of indoor swimming pool that after 45 minute wait to find out the hotel didn’t have anyone to check chemicals. For all that we could have booked a cheaper hotel. Mold in bathrooms. Toilet didn’t flush. Had elderly parent with me with health issues and couldn’t shower due to mold. When asking front desk clerk how to fix our issues. All she said was sorry. Not good for business. Accommodating us would have been a good thing but disappointed because she told us nothing she could do. Was referred to see the manager but when trying to get a hold of the manger was told the manager was in a meeting and never got to speak to anyone. A shame and a waste of our money.

Not what wAs offered

Pool not open to guest. Mold in bathroom. Bugs in rooms. Charged 2 different prices per room that were booked the same. When complaints to desk worker all was told was I’m sorry I️ can’t help you. Let us stand there for 45 minutes before telling us it wasn’t open due to no one to check chemicals. Toilet didn’t flush. Tv stations didn’t come in clear nor slightly clear to watch.

Poor Experience

I wasn't charged a cancellation fee when we left the hotel.

Awful experience. The first room we were placed in did not have a working a/c unit. With the outside temperatures at 96 degrees, the room inside must have been in the upper 80s. The staff was able to accommodate us in a different room. The second room was almost as bad as the first. While the a/c was working adequately enough, there was a smoky/musty smell even though it was listed as non-smoking. Even worse, when walking around the room, I stepped on a dead cockroach which stuck to the bottom of my foot. I went to the trash can, scrapped the bug into the trash, and we proceeded to call around to find a better hotel with availability.