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Ưu: Everything was excellent even the landing was as smooth as butter

Khuyết điểm: A free upgrade to a business class seat :(

Ưu: Outstanding and conscientious crew.

Khuyết điểm: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Ưu: New planes, good food, nice crew

Khuyết điểm: Didnot like the airport in Istanbul 25 min of walk

Khuyết điểm: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Ưu: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Khuyết điểm: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Ưu: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Ưu: Both friendly and professional

Khuyết điểm: All is perfect! They couldn’t be better

Ưu: Everything was comfortable and the crew were lovely.

Ưu: Service was excellent. Technology was amazing. The people were Beautiful

Khuyết điểm: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Khuyết điểm: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Ưu: Comfortable seat.

Khuyết điểm: Crew seemed to be having an off day. Not as organized and we’re rushed.

Ưu: Everything was excelent

Khuyết điểm: Nothing

Ưu: Some of the crew were amazing and some were grouchy and not very helpful

Ưu: It was crew amazing

Ưu: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Ưu: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.