Best Western Edinburgh South Braid Hills Hotel

The staff were very friendly, the breakfast was lovely.

We needed an accessible room for my disabled father. Despite requiring a room with walk in shower we were given one with a bath, there was a twin room with walk in shower but it was upstairs and there’s no lift. To be able to get to our room with a wheelchair from the restaurant or reception we had to go outside (in the rain) and go in a rear entrance. Also our room had the bathroom up a corridor which was not easy to navigate with the wheelchair and quite a walk with 2 sticks, so not easy at all. We chose this hotel over another one because they had assured us we could get a twin room with a walk in shower, but this was not the case. This was disappointing and frustrating as every movement within the room and the hotel was not easy and caused my father physical distress. It’s a lovely hotel if none of your party are disabled, but I know my father will not want to come back.