Holiday Inn Hamburg

Room size was good and good breakfast

Service room was very expensive, example:they add 5 euro top on a butter of water that is 6 euro, bringing some things to the room doesn't have charge in most of hotels , and bad smel in toilet was bad point as well

I really enjoyed the room as it was one of the "executive rooms". The staff were really friendly & there is an Aldi about a 5 minute walk away.

I didn't like how far away it was from the middle of hamburg, even though i had used google maps, i was surprised how far away it was - i.e. you couldn't exactly go for a walk around the middle of Hamburg for the night without having to use a taxi to get back to the hotel. There is a pool, but you are literally looking at a motorway while you are in the pool.

The staff is friendly and very helpful.

I was said that calls to town cannot be fine from the front desk ( I’ve been to another hotel in Hamburg, where I made a call). And they told me I can make a call only from my room and for extra payment. Whenever I stayed I was able to make a call to my friends or someone in the town. Maybe you also can change that rule?