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Nice view of Hong Kong during breakfast and from the top patio.
The top patio was very nice.
There was some confusion about wifi access and also we thought we had booked online for a breakfast inclusive room only to discover on arrival that it was not included. This perhaps was a mistake from the booking agency but it was annoying.
Room was a bit shabby @ close to 10myears old it could stand a renovation
Had a place to sleep on business trip. Good view and location.
They hadn't done a good job cleaning under desks -- found dust balls and an empty box of Jonny Walker.
Except for the water pressure in the shower, and r
They have a rooftop with a nice view which doesn't cost any extra to visit. The water pressure in the showers is very strong. The pillows are comfortable.
The rooms are tiny to move around in. Everything cost extra in the room. Even to use the TV cost money. I was afraid to use the outlets since I was afraid to be billed for it later... no free WiFi in the rooms. Overpriced for what I received. First and last time at this hotel. Worth paying a bit more for something which has better features.
Nice rooms. Nice executive lounge. Good location.
Not so Panoramic for much longer
Location was good. Quick access to MTR.
There is a new building going up in front of this hotel so the views are as good as advertised.
Incredible views, very friendly and helpful staff, delicious breakfast at AVA, excellent location, comfortable room, access to the Club (very important). At breakfast one day the sales manager, William, approached our table and asked us about our stay and if we had any feedback or needed anything, this level of service was unexpected and very impressive. Big thanks to Mr. To! I will strenuously recommend Hotel Panorama by Rhombus to anyone who I hear is staying in Honk Kong / Kowloon.
While we didn't have WiFi in the room, but we had it in the Club, so it was not such a big deal to not have it in the room.
Location, room comfort, views of the harbour from higher floors. Make sure to get a room above floor 23 to have a good view. Comfortable big beds. Breakfast selection was very good.
The staff at the reception were appalling, very rude and unprofessional, behaved like they were doing you a favour by checking you in even though you paid hundreds of pounds to stay there. In particular, a guy called Joseph was very rude to me when I asked for a wi-fi password - i have never encountered such an attitude from a hotel staff anywhere in the world. Also, as we were checking out at 5 am, before breakfast, someone suggested that the hotel could prepare a packed breakfast for us, which would be very nice. Needless to say, this was not done and no appologies were offered. They even lied saying there was no record of the request even though the breakfast was their own suggestion, not ours.
Location ideal for visiting Kowloon and Hong Kong Island
Only problem was as a non smoker I felt that my room had been used by a smoker. The hotel did offer to give us another room.
Staff are very helpfiul & courteous. Rooms are comfortable & clean the one we stayed in had fantastic panoramic harbour view. Execellent international buffet breakfast. Excellent location for shopping and night life. Minutes walk from underground stations & buses.
Booking.com offer was not matching hotel services. In the offer I was supposed to have free internet access, hotel transfer one way, coctail. None of this was fulfilled.
The view was incredible.
Perfect location, the platinium rooms are nice has a great view of the Hong Kong island. I'd prefer to stay if I ever visit Hong Kong again, convenient place.
Brilliant view. Modern decor. Very pleasant and helpful staff. Comfort. Fine food. Complimentary coffee and cocktails.
The rooms were not large. Exclusive lounge was not always available. Complimantary hors d'oevres were not always provided. Offered discounts on meals did not transpire.
Good Facilities. Clean. Nice Location.
The view, the beds - everything
Customer service was outstanding, in fact it was probably our best hotel stay ever!
Keep on with the good work.
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