Khách sạn gần sân bay International Association Of Machinist Aerospace Workers

Ưu: Crew took great care of us

Khuyết điểm: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Khuyết điểm: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight

Ưu: Crew was amazing, food was great.

Khuyết điểm: None

Ưu: Great seat, cabin crew was fine.

Khuyết điểm: Too much confusion trying to just find a shower in the lounge

Ưu: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Khuyết điểm: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Ưu: Flight was typical.

Khuyết điểm: No direction for the connecting flight and no help to understand the connecting flights.

Ưu: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Khuyết điểm: Many movies were old

Ưu: At least it was delayed so we could make it to SFO.

Khuyết điểm: The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great.

Ưu: The crew was great and entering and exiting the plane was quick.

Khuyết điểm: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Ưu: The service and food was great. Plains are new.

Ưu: Economy was surprisingly comfortable. Boarding and deplaning were very quick.

Khuyết điểm: Not a ton of movies to choose from. Enough, but less than most domestic US flights.

Ưu: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Khuyết điểm: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Khuyết điểm: The Entertainment screen could have been larger.

Ưu: The crew was great and entering and exiting the plane was quick.

Khuyết điểm: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Ưu: Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations.

Ưu: It was great...

Khuyết điểm: Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.