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“Garden level” room filled with cigarette smoke every night and every morning. Staff were rude, unwelcoming and showed complete apathy when told about the cigarette smoke.
Location was great - in a nice neighborhood with tube stop, restaurants, laundry, and grocery stores nearby. Unable to check in early. The rooms were clean and maids responded to special request.
Hard beds, bathroom grout and other areas needed attention - not up to 4 star rating.
good location to picadilly line/heathrow airport, no changes.
Breakfast was v expensive so didnt eat there
Good value for what you get
Mattress and pillows were very uncomfortable
new rooms, new furniture, good sized rooms
there were hardly any TV channels (that is if you don't count foreign ones). My TV didn't even have ITV1. when I called receptionthey said they are currently doing some work - this should ahve been mentioned when I booked the hotel. Internet is too expensive!
location and staff was helpful
Too expensive considering it is noisy and the breakfast is not included. The rooms smell like dump.
clean rooms, safe area
rude staff, staff not helpful
the usual quality and consistency from the NH hotels.
Good facilities, excellent staff, perfect location
very clean throughout, efficient staff
their use of a local taxi company who took me to the tation but did not have a meter. i paid twice the price of a black cab
The comfort of the Hotel
NH London Kensington ở Trung tâm Luân Đôn, Luân Đôn, cách Kensington High Street và Bảo tàng Lịch sử Tự nhiên5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trả phòng cấp tốc, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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