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the hotel was very dusty. when we arrived we were given the wrong room, we ordered the superior room, but was offered a smaller room. we were told that it was an error on booking.com. after complaining and 1 hour of waiting we were upgraded to room that was displayed on booking.com. not a good start to the honeymoon. so check out ur room carefully....the first day we arrived for breakfast it chaos, there was too many guests and not enough staff, no cuttlery, or plates , hygene was to a poor standard, the staff were using existing table cloths. the cuttlery that was left by previous customers was just added too, not sure if they had used the cuttlery or not.. 5 star not so sure
Location was excellent right on the Nile - watching hot air balloons rise on the west bank in the early morning mist. Swimming Pool was good - pleasant setting
The standard in the hotel restaurants was poor.The standard of cleanliness in the room was not what I would expect from a 4 star hotel - my bedsheets were grey not white and had holes in them
The staff was very friendly and the hotel was comfortable.
The food in the Chinese restaurant of the hotel is not good.
The hotel is very good value for money and has a nice outdoor bar overlooking the Nile.
The beds are incredibly hard. The room was tired looking, the bathroom very basic and it could have been cleaner. Still, we only needed a room for a few hours between disembarking from a Nile cruise and flying out of Luxor, so it suited our purposes well.
Ideally situated for people who want to learn about pharonic egypt
We stayed in a Junior suite and it was very large and had a wonderful view of the Nile.
I had emailed the hotel and asked for an early check-in. They replied by email that I could do that. When I checked-in they told me that was not possible even though I had the email from them. They were not appologitic at all and did not offer anything for this inconvenience. They wouldn't even let us eat breakfast (on them) since it was so early and we just needed a place to wait for a while.
Large room, friendly housekeeping staff, good Italian restaurant
Reservation staff at check-in disorganised and not overly helpful
The very nice suite with two balconies and view over Nile
cleaning, furniture, the pool is not warm as they said. expensive according to next hotels
The hotel gave me a credit card form to sign on arrival - I only noticed later that it was a cash advance form, not the usual debit form, so the credit card company will start charging interest immediately, rather a sneaky trick!
Pyramisa Hotel Luxor ở trung tâm Luxor, cách Đền Luxor và Đền Karnak 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.