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The buffet restaurant was great. Staff were friendly and accommodating. Beautiful building, very clean and well layed out.
Photos online are misleading, it portrays the hotel to be on the waterfront and with an infinity pool, it is not clear that this is a separate beach club facility. The beach club is NOT included in the reservation. Paying an extra €40pp per day for use of the facilities. There are no spa facilities available at the main hotel. And the gym equipment is minimal. There is a lot of road noise in the rush hours from the north side of the hotel which could be changed with diffirent doors. The discounts and offers that are advertised during the stay were confsing and unclear as they were different in areas of the hotel.
an excellent hotel with really nice facilities and really helpful staff
it was a little bit hard to find it, luckily the coordinates were in the website, also it was pretty far from everything. also the room was really far from the main entrance which is understandable for such big hotel
The cooperation and hospitality of the staff, they were welcoming and really helpful specially (if I'm not mistaken by their names,Eva and Alfredo). Also, the style of the hotel was really amazing too.
The hotel facilities would be great at the summer time not winter (we were their at November and it was very cold for us so we couldn't enjoy using their different swimming pools).. There was one negative point about our stay, I didn't book for the breakfast at the begining but I asked for it at the check in (this was at 3 pm on our first day & the breakfast time is from 7:30 to 11:00 am) and we checked out at 6:30 am in the morning so we didn't have breakfast in our first and last days but they charged us for all the days of our stay.
The hotel itself was excellent. It is a new hotel, well designed and excellent facilities - there are several pools which are kept clean and tidy. Hotel was clean. Breakfast was very good. Good location near to the beach.
We visited in October and while the weather was very good there was definitely an end of season feel. The A La Carte restaurant in the hotel was closed and the hotel was quite quiet. Many of the restaurants close by were also closed. It is a good 20 minutes from Marbella in the car, but with good motorway access.
The hotel is very near to the beach and to several good restaurants; furthermore it is neer to Marbella and Puerto Banus but very quiet. Breakfast was good. Front office staff and other personell very helpful. Rooms, bathrooms, beds and so on are really good for this price (we paid € 150,- per room per night including breakfast)
The cleaning ladies do their work the Spanish way. There is no quality control on the cleaning of the rooms or the corridors and staircases. One of the 4 pools should be heated this time of year.
very spacious rooms, receptiondesk very helpfull, well trained staf , very friendly.Very good breakfast!
To far away from the beach and from Marbella. During our stay, our friends have been robbed...Money , walled and labtop has been stolen in their room, situated on the first floor. Security people and the Belgium consul told us that it is happening a lot. Direction of this hotel is trying to minimalise this and was not prepared to compensate. Not a custommer friendly reaction. Very stupid, we will not recommend this hotel to our friends.
I really liked the pool landscape and architecture of the hotel. Also the close location to the beach was definitly a plus.
The service during my stay was absolutly poor. There was no service at the pool areas at all. For every drink the guest had to walk to an inside bar to place an order. It's also not matching a 5* hotel, that there aren't any possibilities to get a small meal inbetween the official eating hours.
Spacious room and bathroom, quiet location, modern furnishings and tasteful decor, good value for money.
No turndown service in the evening. At busy times, more than 1 chef was needed at the breakfast buffet and the pre-cooked 'hot' food was disappointing, ie cold or overcooked. Also, no boiling water was available for breakfast tea, only hot water which left a film on the tea.
The layout of the hotel.
The staff rude, lack of staff poor service.
Everything was excellent.Bravo to all staff especially to Marina
Beautiful property, excellent attention and service, luxurious room, close to ocean, excellent restaurants on property - a wonderful vacation spot!
Tọa lạc tại Marbella, Vincci Selección Estrella del Mar liền kề trung tâm mua sắm, cách Bãi biển Calahonda 5 phút lái xe và cách Bãi biển Cabopino 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, máy vi tính và báo miễn phí ở sảnh. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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