Những khách sạn ở Marrakesh trong khu vực Gueliz - Hivernage

Ưu điểm: Very helpful and courteous staff. Redoune the keeper is absolutely brilliant. Very helpful and went out of his way to ensure we had a comfortable stay. Highly recommended

Ưu điểm: Super helpful staff, printed our boarding passes, arranged taxis, let us store drinks in the fridge. The place is beautiful and well located. Only a few rooms so feels intimate

Khuyết điểm: Breakfast was lovely and tasty but all sugar based apart from hard boiled eggs. Taxis arranged by the Riad were much more expensive than if you flagged them down

Ưu điểm: Loved everything about the riad,location excellent, friendly and helpful staff,beutiful building

Ưu điểm: The staff at Riad Viva is extraordinary nice and welcoming. They go out of their way to help and make you feel comfortable and welcome.

Khuyết điểm: The room is a bit dark - a bit more light would be great.

Ưu điểm: Amazing Riad in a beautiful location of Marrakesh. Gorgeous facilities with traditional Morrocan food that is excellent. Redone, an employee of the Riad, went above and beyond to ensure a pleasant stay. I will definitely be back!!

Ưu điểm: Amazing Riad in great Location with very friendly staff. It was super clean and we felt amazing during our stay. We highly recommend i!

Ưu điểm: Mariam and the staff was fantastic. Very clean and the food was very good.

Khuyết điểm: Nothing

Ưu điểm: You walk down a small alley, but when they open the door and let you in its magical. Staff was excellent, would highly recommend

Ưu điểm: Breakfast was terrible Fruits were rotting Ok let’s worry bad

Ưu điểm: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite

Ưu điểm: Breakfast, staff service, environment..everything was wonderful

Khuyết điểm: Loved everything!!

Ưu điểm: The location was superb and the staff and facilities were superb.

Khuyết điểm: The rooms look very tired. Need to be refurbished asap.

Ưu điểm: The buffet could be richer with more salads and vegetables. I found it relatively medium compared to breakfast buffets in other countries. I would have enjoyed more green salads, pies, sorts of whole-wheat breads, white cheese, goat cheese. ,

Ưu điểm: very clean bathrooms. Big space in the room and bathroom.

Khuyết điểm: Not so fast check-in. Out of the four seasons branches around the world, this one doesn't have a wow factor.

Ưu điểm: It was amazing

Ưu điểm: Interior, architecture and cleanliness

Khuyết điểm: Nothing

Ưu điểm: Everything , the staff is one of the best

Khuyết điểm: Nothing

Ưu điểm: Convenient

Khuyết điểm: Too crowded

Ưu điểm: The location, room, amenities. Bell service was excellent. Check out good and easy.

Khuyết điểm: Late night noise. Front desk staff coldness on check in.

Ưu điểm: Super friendly staff and very professional.

Khuyết điểm: Just wish the cleaning staff had the room cleaned before 2pm and not after 4pm. Plus, there is drain issue with the shower.

Ưu điểm: Location and swimming pool

Khuyết điểm: No activities for kids.

Ưu điểm: Staff was friendly, good location, breakfast buffet was good to get morning started (especially the omelet station), and room was decent sized.

Khuyết điểm: Noises throughout the hotel in early afternoons (perhaps due to maintenance) and furniture needs some updating.

Ưu điểm: Our complaint on site was handled directly. The very friendly F&B manager of the hotel took time for us and we ended up with -50% on a night's sleep, which was very generous.

Khuyết điểm: This hotel is a sheer disappointment – right from the start! The reception is overwhelmed with the visitors - there is no friendliness, but there are waiting times at the check-in (about 20 minutes). Many employees just walked past us or played in the next room or directly in front of us with their cell phones, instead of helping us with the check-in. There is no own luggage room; the luggage is stored in a kind of second reception without supervision. Here we were able to serve unsolicited at any time. When we finally got to our room (an early check-in was not possible), our room was not ready! We had no towels, no bottled water and an extra rollaway bed in the room (which was removed after 5 hours and many calls to the customer service). Generally the room was quite dirty (see the photo attached: the toilet) and the reception was never reachable by phone. Disenchanted with so many bad impressions on the first day we were looking forward to the breakfast, which is a pure mass processing. Quantity instead of quality is the motto here. Our highlights: the dishes were dirty & sticky, empty decanters everywhere, long lines at the egg station and pure chaos! Our second night was clouded by a private event: 2 pools were closed all day long (so all the other pools were heavily overcrowded) and at night, music was played until 00:30 (super loud & with a strong bass) so that we could not fall asleep (our balcony was just above the party). Supposedly, such private events are held here very often. For the proud price we are very disappointed from this hotel and would not visit again. Every Riad & Refuge was nicer during our Morocco stay!

Ưu điểm: Breakfast and interior design. The first room we were assigned had a toilet door that didnt close, but after our complaint we were offered an upgrade. The new room was not registered in the system and we had to pay with cash at the restaurants instead of billing everything to the room.

Khuyết điểm: Crowded, queues for check-in, the worst spa experience we have ever had. A therapist who hardly spoke any english or french and clearly not up to the standard of a top-rated spa. Loud spa guests singing and shouting from the jacuzzi area.

Ưu điểm: Food in restaurant Chocolate hour Decoration is excellent in foyer / ground floor as well as the great smells (oils/incense) - made it a lovely welcome each time entering the hotel - lovely and relaxing. Service was good and with a smile

Khuyết điểm: Pool too chlorinated - caused blurry vision that lasted more than 24hours with no eye wash available on site. Service was slow (a bit too slow at times) Only one restaurant available onsite and two other lunchtime (junk food places, which was not ideal). When bed was made, made up with mattress topper that was never squarely on the bed. Caused some discomfort meaning I had to slightly rearrange bed.

Ưu điểm: Good lively pool. Good spa facilities. Clean & tidy. Very central

Ưu điểm: breakfast big room

Khuyết điểm: Very poor food (breakfast was ok) Zero flexibility for sportive clients (attending Ironman event...very little flexibility to help with bikes, help with early breakfast etc). Rude staff. Room was 10minutes walk from the reception

Ưu điểm: The entrance of the hotel.

Khuyết điểm: The staff is unprofessional , the hotel is crowded and noisy, when we checked in they missed placed the bags wanted to double charge us because the staff have poor communication! And when I wanted to exchange money they gave us a hard time

Ưu điểm: The reception staff were very welcoming. The bedrooms were big enough, modern and clean. Nice lounge area and overall modern, clean and comfortable facilities. Enjoyed the stay.

Khuyết điểm: The property is right on the main road, and due to the balcony windows (which didn’t even close) were single glazed, you could really hear the traffic at night.

Ưu điểm: Me and my mate originally booked a Riad to stay for the week. However, upon arriving it was not for us and we're used to certain comforts. The room was super big for two of us and they moved us to a better room, upon arrival. The restaurants were open late and the location is perfect to everything, with many taxis in the area. Staff and security are friendly and helpful. Perfect stay if you're looking for affordable luxury.

Khuyết điểm: I would've liked more choices in food, snacks and maybe hotel activities. Unfortunately, when we called reception it wouldn't work and we'd have to speak to them directly. It wasn't a major issue as we were really close to the reception. There were several taxis outside, but it would be good if the hotel had a shuttle service to the airport and back. Or a list of trusted taxis, but in general the security and staff were helpful with that. So wasn't a major issue. I would've liked if they did something special for my birthday, they didn't even though I mentioned it. Other hotels have done that in the past....

Ưu điểm: Nothing

Khuyết điểm: the staff unfriendly , they stole from my luggage when they do the cleaning I went to the reception they denied that. be careful with the taxi drivers from the hotel they charge you double. food was limited and not so great , worst holiday I've have until now

Ưu điểm: Friendly staff, decent room

Khuyết điểm: There was very strong sewage smell all over the compound for a long time during my last night

Ưu điểm: Spacious

Khuyết điểm: Distance from center .taxi over expensive Toilet smelly Given two single bed as double bed Run out of cups for breakfast Management not organised Otherwise staff great

Ưu điểm: Comfortable and quiet

Khuyết điểm: Receptionist acted kind of rude and was in the back talking while I was waiting in the front...

Ưu điểm: Safe location which wasn't very far from the Medina or the Mall. The hotel is nicely decorated and clean. The atmosphere was quiet.

Khuyết điểm: The staff was not very helpful. Each time we ask them for about something, the majority of the time we got incorrect or insufficient information. I believe they need more workers who are fluent in multiple languages. After leaving Morocco, our trip took us to Portugal in which the staff at that hotel were a pleasure to interact with due to the language fluency. Wazo does not provide any type of literature in the rooms that would be useful (such as nearby amenities etc) during our stay. We no idea as to how to get the shuttle or to get the tickets etc. We had no idea of the hotel restaurant hours. We went to the hotel restaurant twice. The waiters were nice but each time they didn't have items we requested (smoothies, sprite, a hamburger). The food isn't particularly good. We only went the second time because we were too lazy to go out.

Ưu điểm: Nothing

Khuyết điểm: Everything

Ưu điểm: We chose to stay at the Wazo after reading good reviews on TripAdvisor and we were definitely impressed! The hotel is so welcoming and inviting and the staff are happy to help. The rooms are clean and all a good size and the pool area is lovely and relaxing. The food in both restaurants is priced very reasonably and there are lots of lovely places to relax with a glass of something in an evening. Would highly recommend the Wazo! Thanks for a lovely stay ⭐️

Khuyết điểm: The hotel is a little out of the city (a 10 minute taxi journey) but that is a good thing as the city is very hustle and bustle and the hotel is a calming space to unwind.