Best Western Hotel Blaise & Francis

almost nothning

the information exchange with hotel and information at the reception differs from each other. Although asked before, the rooms suggested were not as reserved. In double room there no wardrobe!!!!! extremly dirty bathroom. bidet was not working (clogged).

Location is pretty close to the downtown area.

The door hinges make a very bad noise whenever opening/closing bathroom, bathtub, and the main room door. Easy to fix but no attention has been made for many months for sure, based on the noise level.

The location is good. Also to the fact that food shops (kebabs and Burger King) are just around the corner. The bed is comfy. It was winter and the room was beautifully warm.

The bathtub floaded when taking a shower. A person at reception said he would sent someone in the morning but nobody came. When I enquired about it, reception said someone went up there in the morning and knocked on the door but we didn't respond. We actually waited till 11.30 am and we definitely did not hear any knockings. Reception could have called the room in the morning to advise a person is coming up to check on the plumbing. Also, in the last couple of days of our stay, housekeeping did not replenish the coffee and the cups. Would be good if real cups and glasses are supplied instead of disposal ones.

Rude service, extremely dirty room

Rude service, extremely dirty room

Nice rooms with comfortable bed, good connection to subway and train, close to supermarkets and restaurants

Breakfast should be included in the price (quite high for the area), staff was unfriendly to other people who did not speak their language well, very thin walls