Sheraton Ambassador Hotel

The bed and couch were very comfortable.

Food was not cooked well. Breakfast was almost always undercooked. Pancakes we're still gooey in the inside.

The service was excellent, the room on the executive floor was spacious and the quality of the bed, furniture, linens, etc. was very good. The room had robes and the in-room dining was excellent. Concierge and bell hop were extremely helpful. A 7-11 convenience store across from the hotel was very useful to buy drinks and other daily supplies. Excellent value for money. Rooms are 4.5 stars! Best stars should go to hotel staff.

While inside the hotel and its perimeter, you are shielded in luxury but the neighborhood has deteriorated and it's lack luster. Too many cheap bars and stores around the area. The concierge and bell hop desk try to help as much as possible getting anything one may need outside of the hotel. But it is not an area where I felt comfortable going for an afternoon stroll. It is a shame because the hotel is excellent. This hotel is great for any one with a bit thicker skin.

Hotel staff was friendly and hotel was in center of city.

Not sure if it was hotel or booking.com but they tried putting me in a standard room and I selected club. After I showed them booking confirmation they quickly changed my room.