Khách sạn gần sân bay Moose International 2020 Annual North American Convention

Khuyết điểm: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.

Khuyết điểm: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Ưu: Fast and easy to board nice crew worked fast and smooth large proposal for entertainment

Khuyết điểm: more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.

Khuyết điểm: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Khuyết điểm: TVs/outlets on my side and section of the plane were not working.

Ưu: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Khuyết điểm: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Ưu: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Ưu: Crew is amazing!

Khuyết điểm: The Plane!