Quality Inn Opryland Area

Room was updated and very nice. Bed was comfy. Close to Opryland Hotel/Opry Mills. Breakfast was very good - scrambled eggs, bacon and biscuits, waffle maker, etc. Breakfast staff worked hard. As another reviewer said - "Older hotel trying to keep up".

Smoking rooms were on same hallway as non-smoking. Smoke in hallways and elevator. Staff were smoking outside side entrance near door to elevator. Elevator area was very dingy - felt low-rent. Poor 1st impression. Front desk staff need training.

Nothing

Yes. There were bugs in the tub, the room smells of cigarette smoke regardless of it being a non smoking room, the hallway itself had a weird rotting food smell. I ended up not even staying the whole night and staying somewhere else.

The staff was very sweet

The "Breakfast" was terrible, there were spiders in the rooms, no sprinkler system, the luggage rack was sticky and there was barely enough water pressure to wash my hair.

I have stayed at this hotel more than once and it is very well located to the Opry Mills Mall and Opryland Hotel as well as the Grand Old Opry. It is easy to get to right on and off the highway and always clean and well kept.

The front desk disappeared for over 20 mins, left the door to the office open, returned w/ no apology for being gone so long, left her cellphone on with a call from her boo the whole time, never took my lisc or credit card for the room, and was rude