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The hotel is apparently shutting down. Everything (including even the hotel lobby) was closed. Had to check in via make shift desk in basement/delivery entrance. Looked like it was falling apart. Staff was so minimal the “front desk” was often empty, requiring long wait to get help with anything. However they still had audacity to charge a “resort fee”. I’ve stayed over many times over the years- it’s unrecognizable. Definitely avoid. It will be closed down soon for sure.
Being we are in the middle of a pandemic, the staff was still amazing. From check in to check out, they were friendly, accommodating and on top of their game. This alone made the stay a very pleasant stay.
Unfortunately, the things that could have improved the stay were simply out of the hands of the hotel’s staff. We are in The midst of a global pandemic, and the Hudson staff did a tremendous job making my stay a good experience.
The rooms are cool and dark and surprisingly quiet if nobody is in the hallway. The staff were doing their best, but dealing with a difficult set up. So on that front, I really want to be as positive as possible. I get this is a really difficult time. There is literally nothing else positive to say about this hotel
It is the middle of a pandemic, the first room we went into had dirty tissues on the bed and half the pillows missing. They did their best but took half an hour to find an alternative (using the last remaining minutes that anything was open in the area to get dinner). They haven't spent a cent on this hotel in the 11 years since we last stayed there - it was so rundown and awful that with the additional aspects of covid (temperature checks etc..) it was a quite dystopian experience. With holes kicked in the doors and walls, the stench of smoke everywhere, the once famed escalator closed and dusty, entrance through the loading dock, questioning at the security guards office and dark and closed off retail areas Stanely Kubrik couldn't have created a more realistic nightmare. Truly awful and memorable for all the wrong reasons.
Staff was great.
It took forever to get an elevator. The room had no fridge. Room is very small.
The staff, check in pieces, room cleanliness and so much more
Tired decor, restaurant is closed for renovation, continental breakfast on paper plates
Seen better days
Great common areas. Friendly staff. Cool decor. Hip environment all around.
The rooms are not $350 or more a night kinda rooms. They’ve just let them get worn out over the years. I don’t mind that they are small. I had an exposed wall in the closet, my shower curtains were old and a bit dirty. The rooms need some sprucing up for sure.
Old and Tired former Modern Hotel. Another Philp Starkdisappointment
Hotel Lobby is nice
Hotel has not had adecúate maintenance . Basic things such as fixing dings in the walls , painting corners of walls are not being done. Room is too small for price paid.Hiding poor maintenance with low lighting on the hallways is not enough.Another Philippe Starck Design Hotel Disapointment
BEAUTIFUL DECOR, COMFORTABLE BEDS, GREAT FOOD,GREAT LOCATION. WITHIN WALKING DISTANCE TO ANYTHING IN THE CITY.
BATHROOM WAS TINY
Any hotel in the neighbourhood would be a better choice.
Nice central location
Tiny rooms. Inconsiderate staff (With the acceptation of the manager) Bed not as advertised. Insect infestation. Poorly maintained facilities.
Loud hotel. Dated facilities. Nothing is very clean. Limited dining options.
it's like sleeping in a shoebox with only one window and very small gives claustrpfobia sleep there not recommended
facilities such as a bar, library. Also very good atmosphere
poor air conditioning that kept breaking and the issue wasn't being addressed promptly
The staff were absolutely excellent..couldnt be more helpful and the hotel is fabulous
The rooms are obviously very small and I understand nothing can be done about that but maybe a smaller rate could have been charged
staff were very helpful and very welcoming, hotel is in avery good location 5 mins walk from central park. Reception is amazing hotel very busy but atmosphere very tranquil.
Need to be more aware of residents and use of facilities,after being out all day we arrived back to the hotel for a drink was informed that the area was reserved,went to the other bar where it was close for a private function,was told to use the bar in the "club" area when after a while we were told we would have to move as our table was reserved, so there was no where for residents,although staff were understanding we still had no where to go.
I loved staying at the Hudson, it was my home away from home. The location is excellent, the design is fun and funky, the decor is well thought out, staff are friendly and helpful, the room clean, the bed very comfortable and the shower water was hot.
The Sky Terrace and Garden Room, one of the reasons I chose to stay here, were both closed. This was disappointing. The closure info should be made available on the website.
Very good location, comfortable beds, nice and clean. A very good choice.
Central, fun, clean and very good staff.
Smallest rooms I have ever seen. It works though so I suppose it is not a serious criticism.
bar , restaurant, loby.
actually, we were quite disappointed with our stay that we reduced from originally 4 nights to only one. we announced our stay as a honey moon and we received no special treatment at all, e.g. a room on the 5th giving straight to the noisy party on the ground floor...
rooms are very small, unlike the pictures posted on the website. no wall between bathroom and bed: not very glam when one needs to do Nr 2... no room service. no mini-bar. we received our missing luggage from our airline company the morning after our 1st night stay and no one from security informed us about it. as a result, we lost 2 more days chasing after our luggage. we really feel that customer service is not up to the level of premiumness that the hotel is striving for. it is one thing to be a good trendy night club but a different one to play in the top league. there is still a long way to go...
excellent stay, comfortable and chic, great atmosphere and very clean and modern
Lobby and Patio
rooms Too small
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