Millennium Times Square New York

I was able to check in early.

Loved the location of the hotel it was right near Times Square and very easy to get around.

Booked a room for 2 adults and a child and only got a king bed. Luckily the bed was huge and we managed, got told at reception that that’s what you get in America. There was the option to put a put up bed for extra money but we believed we had already paid for that. For a 4* we felt it was poor. Advertised as having tea and coffee facilities but there was non on arrival.

Great location

Room was tired and needed some more basic amenities- such as mini bar / fridge and tea & coffee facilities! Beds are small not like your typical American hotels. Toilet blocked no one came to sort until it flooded the entire bathroom! And watch reception tried to charge us taxes that we had already paid!

location

The bed was hard and the pillows were flat.

The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!

Cost of items were outrageous, but that is probably just New York, Time Square.

i loved the location

The service was excellent

good service and central position for sightseeing and shopping.

we waited 20 minutes for somebody to help us with our cases from the 42nd floor to a waiting taxi and nobody arrived. we had to manage 4 large cases on our own.to the waiting taxi..

Great location!! The hotel was very clean and the staff was really nice and helpful.

Location, staff friendliness, room standards