ONT Airport Hotel & Conf Cntr

Centralized location, many retail & restaurant locations nearby. Short drive up the San Bernardino mountains. Balcony suite was spacious, but no chairs on the balcony. Chris at the front desk was very helpful and understanding when there was a minor check-in discrepancy.

The beds and pillows could have been more comfortable, the road noise is a bit loud, I-10 entrance ramp is parallel to the building. The bathtub and shower needed serious re-caulking. Room and hallways are a bit outdated, no chairs outside on the balcony suite. Room service never showed up & forgot about my order.

Quesadilla was great , Omelet very good. As far as room, microwave would be good to go with refrig...and bottled water.

No grapefruit juice every time, but on menu! Buffet bacon awful, no bacon flavor, tasted like stale grease. Milk not cold. Potatoes practically gone. In room coffee never replaced, only decaf left, which we don't drink.

Clean, spacious, accessible room. Very nice staff. Coffee bar in the lobby.

The mattress was a huge disappointment. Felt cheap and uncomfortable. A comfortable bed is important for everyone, but when you have a disability due to a severe back injury, a bad mattress can ruin your day.

Location