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Breakfast was great
Rooms in pet building are starting to look run down
Wore out. Carpets need replaced and or dep cleaned. Food pantry to buy snacks was poorly stocked. Breakfast service line was congested. Outside landscaping was poorly kept up. Granted I know this is a value hotel but I am not expecting granite and tile floors.
Room 262 was not a pleasure to be in
The staff (Jason C) was stellar in his front desk service upon our arrival. This is the third time he has checked me in and every time he has been at the front desk at my check in, he nails it. That guy represents Wyndham on a very high level. Too bad that he is still at the front desk. He is one that needs to be presented an opportunity to grow. He is a reason for our return multiple times.
I was in building 6, room 262. The room was poorly, poorly painted. It looked as if someone painted it blinded folded. The walls were not clean. The room was not indicative of any Wyndham location I have been on. I have stayed at this location a few times. This is the only time I have seen it in this condition. Not to mention a huge hole in the driveway on the backend of the property. Not happy with my visit.
Not what it used to be!!!
My wife and I have stayed here many different times on the short getaway vacations over long weekends . We were just here in March and then again this weekend . Things have gradually changed over the last three years . Our favorite little place to stay is in need of some maintenance issues . To start with, when I checked in on Sunday there was no air conditioning in the lobby and breakfast area . they commented that it would be repaired Monday . It was not when we left on Wednesday morning . Our room when first entering we noticed a lamp had a busted lampshade and the curtains were slightly opened like someone was just recently in the room . During our three day stay we only received made service one time . The grounds around the building are starting to show need of care because weeds are beginning to grow in the rock Areas. I tried to open one of the grills near our room in the lid fell off and look to be in need of repair for the igniter . We would have liked to have swim but the water was so cloudy from over chlorinating and lack of cleaning it should've been turned into the health department and closed . Our breakfast in the morning's were less than accommodating with tables that were not being cleaned after use . Residents were forced to drink juice and coffee from the small pancake batter cups because no one couldn't find any coffee cups or water glasses to replace them at 8 AM . I know this sounds like I'm being very picky but I normally do not write reviews . I just hope this will help other travelers , Also these items were brought to the attention of a manager on Monday morning but very little was done to correct any of the issues , I don't know what is going on but it's not the great little place we've enjoyed in the past and probably will not return sadly .
See you do you previous spot of my review
common areas were nicely appointed. breakfast was
garden tub, breakfast, pool, common areas, location, safety
dirty, dingy, dusty, poorly maintained.
Landscaping was beautiful
Breakfast: skip it, go to the Panera across the street.
Desperately needs interior updating!!
Interiors desperately need remodeling. Needs all new bed linens. ALL hotels have upgraded their sheets, blankets, pillows, towels. This property is stuck in the 80's!!
Old style furniture, room too small for king size bed, old tired look and feel. Upgrade or lose customers!
Nice accommodations, helpful staff
Friendly staff, clean property and room.
Staff was extremely attentive; breakfast was nice.
Decor was outdated
Tọa lạc ở Overland Park, Hawthorn Suites by Wyndham Overland Park tại khu vực thương mại, cách Trung tâm Hội nghị Công viên Overland và Cao đẳng Cộng đồng Johnson County 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Overland Park? khách sạn này có khu vực tổ chức rộng 139 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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