Woodspring Suites Pensacola Northeast

The beds my back hurt after

Nothing

This is the worst place I have ever stayed. I booked a handicapped accessible room for me and my 91 year old mother. They put us on the 3rd floor in a room that was not handicapped accessible. There is no one at the front desk between 10pm and 8 am. When I went to go down to the car at 5 am I discovered that the elevator was out of order with a door closed over the elevator doors with a sign saying sorry for the inconvenience. I had to call a number from the phone in the lobby to get the on-site contact to come talk to me. He was useless. He did not know anything including when the elevator would be fixed. I had to call the fire department to get her down the stairs!! Absolutely ridiculous. Also most of the other guests looked like drug addicts, alcoholics and transients. DO NOT STAY HERE!!!! EVER.

The kitchenette

The mattress was so hard ,they allowed people on the 3rd floor to party non stop and the lady that stay on property was not nice at all

Location

The floors were gritty. I had a small kitchen in my unit, but not 1 single glass to drink from, or any other utensils that belong in a kitchen, not even a coffee pot! I pulled a very LARGE staple/ spring out of the mattress that was poking me. One of the electrical outlets didn't work. For the price I paid, I expected some sort of breakfast, but there wasn't even coffee.