Penrose Hotel Philadelphia

Not clean. Poor management interactions. Elevator was out of order and we stayed on the 10th floor. One ice machine was working which was on the 15th floor

The lady at the 1st desk was very nice, and helpful.

No working elevator,over crowded parking, lobby area was very hot, and loud slamming doors.

Nothing..will not return or recomend

It was the most hideous, uncomfortable, and dangerous hotel stay I've

Leaving

I did not like the holes in my ceiling. I did not like the crack in the wall. I did not like the filth and dirt of the lobby. I did not like being told I was going to have Wi-Fi and it was not available. I did not like the rudeness of the front desk when I asked about the Wi-Fi. I did not like a coffee maker that exploded and shot hot water across my desk and papers. I did not like getting a costed in the elevator by for men

Room is outadated and smell weed

Location

Room is dirty and smell weed

Rundown, only option

Staff really tried hard and were helpful but hotel is very rundown. 16 floors and out of 3 elevators only one worked. Breakfast was an unexpected bonus: scrambled eggs, bread, pastries, coffee, juice, cereal. The hotel was freezing but it was during the arctic freeze. First room heater on high but room freezing. Changed rooms and that heater was great. Rooms had irons, coffee maker and hair dryer. TV sucked, few channels, remote didn’t work, needed batteries, asked 3 times but never got. There is an airport shuttle but took many calls and lots of coaxing to get ride. Bad location lower south philly, subway 0.7 mile walk but was the only hotel under $300 that weekend so I was grateful for it.

Elevator didn’t work, hotel rundown, poor location, TV bad, somewhat dirty, phones in room didn’t work, far from public transportation