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Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.
Everything was great, but the service over the top!
No idea, they have all.
Everything food delicious
Fell in love with the experience
The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
Tọa lạc tại Playa del Carmen, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive cách Công viên chủ đề Xplor 5 phút lái xe và cách Công viên Giải trí Xcaret Eco 7 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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