Khách sạn gần sân bay Pri-med Regional Conference

Ưu: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Khuyết điểm: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Ưu: The crew was great and entering and exiting the plane was quick.

Khuyết điểm: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Ưu: Crew was amazing, food was great.

Khuyết điểm: None

Ưu: Crew was professional and friendly

Khuyết điểm: Continuous improvement

Ưu: The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!

Khuyết điểm: The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ...

Ưu: I love your hostesses

Khuyết điểm: Flight was a little long!

Ưu: The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink.