Hotel Beverly Hills Rome

Not to be trusted!

Checked into the hotel on Wednesday for 2 nights, scheduled to check out on Friday. Returned to my room on Thursday evening, unlocked my door to find a strange couple sleeping in my bed! Can't figure out who was more traumatized them - me or them! The hotel had "checked" me out without informing me for no apparent reason and reassigned my room to other guests. (I can only hope they cleaned the room and changed the sheets for the new guests!) I had to wait in the lobby and anxiously wait while the front desk staff made a show of locating my luggage. Yes, they had checked me out, packed up my belongings and then promptly lost track of my stuff! Hours later around 3am in the morning they finally "find" my stuff and return it to me. I checked out (for real) this time and gladly left this property. book this hotel at your own risk! You may be the guest fast asleep in someone else's bed!!!