Quality Inn & Suites Seattle Center

Location was great, near Seattle Center. Clean beds and towels every day. Free breakfast each morning was quite substantial. Staff at breakfast was kind and helpful. Appreciated the low cost shuttle service within a certain radius.

Price, condition.

The location was convenient

The place was pretty run down and not very clean.

Very little; the building was set up bunker style, so very confusing to navigate. Also, there were cables bundled everywhere, which made the place look like a firetrap.

The service was terrible, and the front desk was NO help whatsoever. They literally told me to just wait for something to happen.

See above comments!!!

Akisha on evening shift was attentive and answered questions well. Now, THE Big Issue and up to now has not been resolved: On our last day!! At 4:00AM, we were awakened with loud dripping water sound in the unit-- to discover that there was continuous leaks from the ceiling by the washroom and the closet. When we got up, the carpet was already soaked and the bathroom floor was already flooded. Our clothes that were hanging were dirty wet!! and other items we had in our luggage from splashes. By the time the staff came, the buckets that we put to catch the water was already at least halfway full. They offered to transfer us to another room but since it was more hassle to get our clothes and other items sorted out before we could pack them, we decided to just get our belongings organized, packed them wet, and leave the unit and waited at the lobby till we checked out. The Front desk Receptionist- Marcus, said that he could not get in touch with the Manager, however, he also said that we did not need to be concerned because we would be reimbursed --- ( although was not sure what it was). He also indicated that the Manager would not be in the office till 11:00 AM, and therefore, gave me her Business Card. Her name is Kala Nabors. WE had to leave to catch a cruise, so we checked out at about 9:30AM!! Expecting to receive a follow up from Kala, supposedly, the Manager. Since I did not hear from her by 3:00PM, I called the Front Desk who transferred me to her phone just to hear that " her phone message storage was full and could no longer receive messages". I was able to leave a message at my second attempt. Again, I did not hear back from her, so I texted her at the same tel. number. --- ONCE AGAIN, NO RESPONSE!! We are still on a cruise ship but frustrated without hearing from the hotel. This is now our 3rd day since we checked out-------!!!! 1. WE HAD TO HAVE OUR CLOTHES AND OTHER BELONGINGS CLEANED AND WASHED ON THE SHIP. 2.