Regent Contades, BW Premier Collection

Location was perfect. The room was very clean. The staff was so helpful.

Just one thing, the AC was too noisy.

Room was great size and quiet, choice of breakfast was very varied, helped sorting out off road car parking for me for 5 days, good recommendations on choices of restaurants.

Air conditioning in the room was a little noisy.

Location is great, a walking distance to city center, but still very quite. Very nice furnished and clean rooms, bed is very comfortable.

No parking available at site for bigger cars or info for a long duration parking around. Parking along the street is time limited and need to move the car after 4 h. No luggage ramp at the entrance.

The check-in process was very easy, as was the check-out. Special thanks for taking in our luggage before we checked in - we found it in our room when we got there. The cosmetics were of fine quality. We much appreciated that the hotel kept its eco policy (the towels are not to be changed unless they are on the floor - something many hotels promise but don't execute). Everything was spotless. The breakfast was super good - they had everything one needs to start a day well, including tasty smoothies and delicious American-type pancakes. Plus, the hotel is located just on the outskirts of the strict city centre and easy to get to by tram from the train station.

Small things: a very noisy air conditioning and placement of lights and power sockets in our room. There was no top light, so to get something on we had to scramble for the small lamps on the sides of the bed or on the desk, and some sockets (notably one by the bedside) were placed in hard-tt-get-to places or looked like they needed repair. The hotel generally looks like it needs some refurbishment,