Khách sạn gần sân bay TSHA Annual Convention

Ưu: The cabin crew was excellent -- friendly, always helpful, energetic.

Khuyết điểm: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Ưu: Crew took great care of us

Khuyết điểm: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Ưu: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Khuyết điểm: Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL.

Ưu: Nothing

Khuyết điểm: The processing of passengers. The entertainment. The seating arrangements. Three big guys next to each other is horrible.

Ưu: I used my miles to upgrade to Laurel so the experience was great! EVA is always a good airline so not really many complains

Khuyết điểm: What could be better would be even more improvements to the cabin. The layout and decor feels a bit dated and the seat orientation and layout can also use some modernizing.

Ưu: Crew were great

Khuyết điểm: More food option

Khuyết điểm: I was not happy with the meal. The taste and appearance are not satisfactory