Radisson Blu Iveria Hotel, Tbilisi

The swimming pools are amazing. The view from the rooms. The SPA is really good. The restaurant are really nice, the italian and the japanese.

I have traveled a lot in my life but I have never stay in a terrible hotel like this one. And we pay really expensive if we compare with Georgian price. The hotel does not have a five star standard at all. We arrived at the room and the ar conditioning does not work (outside temperature 33oC). The staff is not friendly at all. Except the reception manager Maiko. I could not sleep well because the curtains do not close well (woke up at 6am with the light). Most are broken. So if you are sensible to the light in the morning do not choose this hotel. Next day we back to the hotel at 4pm and the room was not cleaned. Another negative point, be careful with you bills keep everything you pay, they have always a problem with the room rate or what you consumed in the restaurants/bars. The second night we back to the hotel at 3pm and the room was not cleaned again. We called again the reception, also the cleaners do not leave enough products and towels, we were two they left one towel. They mention that the swimming pool close at 11pm but at 6pm the staff in the swimming pool start to close all things and we have the sensation that they want to close. At 8-9pm all is dark. So sure it is 11pm ? And finally we booked a taxi to go to the airport a day before and the receptionist David confirmed when we back from diner they did not have any information regarding it, they booked again and in the morning the taxi was not there, we waited 10 minutes so we took a taxi outside. Yes, they just want to have the hotel crowed but the quality is terrible, so with exception of the swimming pool and the views from the room. I DO NOT recommend this hotel at all. I saw the comments before, the grade 8.2 and pictures so I thought it was ok but it is not. It iras a terrible experience.