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Lobby was welcoming
We waited until 8:30 pm for our prepaid room then sent to a dirty room. Another guest opened the door to our room while we were sleeping because they were issued a key to our same room. Shower faucet handle was broken. Towels not fully stocked.
There was not a lot to like except for the staff Carmen was helpful was not able to stay because priceline messed up the booking received 2 emails 1st was the king suite the 2nd was a king bed was not able to stay the room of the king suite was not available.
What could have been better was our reservation was wrong and the amount charged was for the king suite and the room that was actually available was a king bed only not the suite I called priceline and I was told nothing was able to be done very unsatisfied with the process from priceline and the customer rep and the Customer relations person I spoke with.
Loved the cleanliness and size of the room. Staff was very accommodating, the pool was lovely and the layout of the hotel is very nice. We paid a lower fee and felt like we were basically and a small resort, at least coming from New York State! Very sad we missed breakfast but overall we had a great stay
Breakfast ended at 9
Staff was courteous, facilities were sufficient
Good if you get deal under $100, not if paying more!
The pool area was nice. Although not open it was a pleasant area to walk through. Almost like a park. There was a workman leaf blowing area when we were there. The bed was comfortable. Quite a lot to choose from at breakfast, although unusual to have Chow Mein and fried rice offered at breakfast!
The overall feeling of the place was that they had cut corners to save money. We got a last minute deal through Kayak and paid just over $80, but online it looks like the usual price is over $200, it is definitely not worth that. The whole time we were there the hallways of the hotel smelt of BO one day and fish the next day! The room had no notepad or pen, no conditioner, bath hat, face wipe etc that you often get in cheaper hotels. Also the directions on the shower fitting did not match the shower. Stains on the bathroom ceiling that could easily have been removed as it was a drop ceiling tile. The towels were the smallest I have ever come across in a hotel. You could not wrap it around yourself and be decent, they were also cheap quality. The sheets appeared clean but the bed cover had obvious stains on it. Breakfast could not keep up with the demand of all the people in the room. We had to keep waiting for everything, although staff did keep letting everyone know what would be coming out soon. Hotel probably needs to hire more kitchen staff.
Wonderful friendly staff!
Wonderful friendly staff! Everyone I met there was amazing I was taken care of by friendly Cesar and many others. I enjoyed the styling of the room.
Housekeeping entered my room without waiting for me to answer the door. I think they misread the checkouts list-- but I've been to hotels where the housekeeping staff does this to everybody... not sure which but they were all very friendly and nice. The door keys had some challenges but still opened doors.
My car was broken into and $500 cash stolen with my wallet right in front of a camera directly in front of the entrance to our room in a few moments between trips to unload the car. Nothing organic or gluten free for breakfast, and got a horrible rash from the hot tub. Staff cared about nothing.
The pool was great! The staff was super friendly and the shuttle is super convenient!
We never got our room cleaned once, the sign was changed to " please make up room" and we never got it made up. We even had to ask for clean towels. Also the pool was over crowded with a bunch of kids and they were being super loud and rude.
Nice staff...helpful and polite
Garden blower at 7:00am...not a good idea!
Not so great....
It was comfortable and clean.
The reason why we went was to have a nice day by the pool and just relax, pool was dirty green water not clear at all looked like algie we didn't swim at all supper disappointed about that
We got in late to the airport and the shuttle arrived quickly after we called. The hotel was quiet and the bed was very comfortable. The free breakfast was excellent. No complaints at all; would definitely like to stay there again.
Tọa lạc ở Tucson, Best Western Tucson Int'l Airport Hotel & Suites tại khu vực thương mại, cách Viện bảo tàng hàng không và vũ trụ Pima và Khu liên hợp Thể thao Kino 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Tucson? khách sạn này có khu vực tổ chức rộng 360 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ miễn phí trong thời gian giới hạn.
dựa trên 522 đánh giá
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