Hotel Ambasciatori

Comfortable beds

I made reservations under Ambasciatori hotel and upon arrival, i was sent to delfin hotel next door. When searching for a hotel, i specifically chose ambassador for what they offered, free luggage storage, nicer rooms, but ended up with the hotel i specifically rejected which at the time of booking was 30 euros cheaper. Total disappointment. Also, Ambasciatori offered free luggage storage. However, both hotels wanted to charge me for it but i said that it was included in the policy of the hotel. Ambasciatori hotel did store my luggage for free. Rooms for 9 people were in varios floors... i guess i have to trust that the rude lady at the reception did her best to keep us together (?)... And while I was at the reception, other guests were also complaining and asking for different rooms.

The hotel is is a good location to go to Venize. There is a public bus that stops just in front of the hotel. The staff of the hotel is nice, and helpfull.

For a 4 star hotel their facilities are poor. They charged you for EVERYTHING! like internet...they have free wifi, but it didn't work for social media, so they charged you 3 euros per night. I don't know why they dont include it in the price of the room, and make everyone happier. It blows my mind that they refill the bath mini soap bottles (which i must say is no very hygienic, and i know because i notice the previous user tried to nail break the label on two bottles...). They have a mini bar in the room, but it was empty...