Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Dubai đến Southeast Asia
Emirates đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Dubai đến Southeast Asia. Hãy xác nhận chính sách ở trên trang web đặt chỗ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Dubai đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Southeast Asia từ Dubai có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay đến Dubai với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Southeast Asia từ Dubai tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Boarding process, and in-flight entertainment and wifi"
Khuyết điểm: "Seat comfort"
Ưu: "Very comfortable plane and entertainment offered is excellent"
Khuyết điểm: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Ưu: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Khuyết điểm: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."
Ưu: "Flight was on time, touch down smooth"
Khuyết điểm: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Khuyết điểm: "The new Q suites in business are GREAT!"
Ưu: "I loved the service. All of the attendants were really nice and helpful."
Khuyết điểm: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The Qatar Airways price."
Khuyết điểm: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Ưu: "No flight No refund"
Ưu: "Wonderful Experience with Qatar airways, as always."
Khuyết điểm: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Ưu: "Very friendly online travel booking portal. I like it"
Khuyết điểm: "Transit time was too close with my connection"
Ưu: "Every things"
Ưu: "Always exciting heading into Hamad intl Apt."
Khuyết điểm: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Ưu: "food was good"
Khuyết điểm: "all my flights were delayed"
Ưu: "Nothing, no one was helpful at all."
Khuyết điểm: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Ưu: "It was a short flight, so no problems"
Ưu: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Khuyết điểm: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Ưu: "Wonderful services"
Khuyết điểm: "Nothing bad to say"
Ưu: "Quick, easy boarding and nice crew with professionalism."
Khuyết điểm: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Quick boarding, semi- spacious seats, decent snack food"
Khuyết điểm: "Not much to dislike, but I still will NEVER fly Qatar again."
Ưu: "Everything was good ... we were on time .. no delay so .. perfect !"
Ưu: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Khuyết điểm: "Nothing"
Ưu: "The food was perfect"
Khuyết điểm: "Chicken sandwich was not good"
Ưu: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Khuyết điểm: "Nothing"
Ưu: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Khuyết điểm: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Khuyết điểm: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Ưu: "Staff was very courteous overall service excellent"
Khuyết điểm: "Seating... our seating was changed so we did not sit how we would like"
Khuyết điểm: "Because they lost my begs and don't have clothes to wear. Me and my wife had a worst experience with Qatar Airlines and never take that in future."
Ưu: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The food was great and so was the staff. The plane was clean and spacious."
Ưu: "Crew polite and efficient."
Khuyết điểm: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Ưu: "The business class was okay and food was good."
Khuyết điểm: "The entertainment choice not as vast as Emirates that I always experienced"
Ưu: "A380 FLIGHT! Woo Hoo!"
Ưu: "The crew and food were excellent! Great pilot also."
Khuyết điểm: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."
Ưu: "about average"
Ưu: "The service, the crew"
Ưu: "Comfortable seats, if you like who is next to you"
Khuyết điểm: "Food was the same going to Dubai and coming back, so if traveler didn't like it then too bad, will be starving both ways."
Khuyết điểm: "Nagpur Airport did not have enough facilities."
Ưu: "Honestly nothing!"
Khuyết điểm: "Non working TV"
Khuyết điểm: "Food service was very slow. Flight from Dubai Seattle did not provide PPE"
Ưu: "crew responding to the request, supportive"
Khuyết điểm: "food was just ok, not excellent. movie selection was not really top notch, just so-so..."
Khuyết điểm: "Love it! Next time, I will for sure buy tickets from Kayak"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Great food and entertainment and the service was exceptional."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Khuyết điểm: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Khuyết điểm: "Water leaking into 52 and 53. Wet socks"
Khuyết điểm: "Nothing i"
Khuyết điểm: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "The in flight crew was friendly and helpful."
Khuyết điểm: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Ưu: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Khuyết điểm: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Ưu: "Leg room is always great!! Also the staff a brilliant!!"
Khuyết điểm: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Khuyết điểm: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Ưu: "Didn’t get this flight as we were so delayed."
Khuyết điểm: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Ưu: "Vego food was provided Lots of meals"
Khuyết điểm: "Some of the food wasn't as tasty but it's airplane food"
Khuyết điểm: "Entertainment system at my place didn't work properly."
Ưu: "Good Flight."
Khuyết điểm: "They changed the seats without asking."
Ưu: "Excellent service and accommodation in business class. Could not have asked for more"
Khuyết điểm: "Nothing to memtion"
Ưu: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
Ưu: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Khuyết điểm: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."
Ưu: "food wifi"
Khuyết điểm: "the airplane was filthy and old the touch screen was malfunctioning"
Khuyết điểm: "nothing"
Ưu: "Excellent flight. Excellent service. Great food and on flight entertainment."
Khuyết điểm: "Food"
Ưu: "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
Khuyết điểm: "Nothing"
Ưu: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Ưu: "Food better than average"
Khuyết điểm: "Poorly designed economy seat. Unusable wifi."
Khuyết điểm: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Ưu: "Everything is wonderful"
Khuyết điểm: "Tight Economy Class seats"
Ưu: "All was great ! Hope i'll be able to try the business class one day !"
Khuyết điểm: "Nothing. This is the best airline ever!"
Ưu: "Very few passengers on the plane allowing to use more space than normal"
Khuyết điểm: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Ưu: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Khuyết điểm: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Khuyết điểm: "The Emirates business lounge in Dubai is terrible, overcrowded, too big, food passable, very little service."
Khuyết điểm: "food"
Ưu: "Awesome flight...got a business class ticket and I loved each moment during the journey"
Khuyết điểm: "Indian food was not that tasty and quality needs to improve"
Khuyết điểm: "Nil"
Ưu: "plain was big and clean entertainment was excellent"
Khuyết điểm: "they lost 2 pieces of my luggage one of them was a wheelchair and there was a delay in takeoff"
Ưu: "Service leg space"
Khuyết điểm: "Nothing much"
Khuyết điểm: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Ưu: "Loved the space and comfort and friendly crew"
Khuyết điểm: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"
Ưu: "The spacious seats and the in-flight service"
Ưu: "The extra seating space - made the long journey A bit more bearable and relaxing."
Khuyết điểm: "Nothing"
Ưu: "Staff are polite and accomodating. They let passengers upgraded from economy to business for free."
Ưu: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Khuyết điểm: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
Khuyết điểm: "food"
Ưu: "The flight was good"
Khuyết điểm: "Everything was great"
Ưu: "Upgraded to premium economy."
Khuyết điểm: "NA"
Ưu: "Crew and the food"
Khuyết điểm: "Seating was tight for me a big guy"
Khuyết điểm: "everything"
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."
Khuyết điểm: "Great"
Ưu: "Crew was polite. Clean cabin."
Khuyết điểm: "Electronic entertainment system appears a bit old. Lacks USB sockets."
Khuyết điểm: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
Ưu: "only the deffective TV particularly seat 30f"
Khuyết điểm: "deffetive TV..i just sleep thru out my flght"
Ưu: "Again the food was excellent"
Khuyết điểm: "Not enough operational toilets"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Ưu: "Very civilized flight from start to finish."
Khuyết điểm: "Too salty for the meal"
Ưu: "Not much"
Ưu: "Flight was not delayed"
Khuyết điểm: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
Khuyết điểm: "Plane from Manila to Hong Kong was newer and better than the plane from Hong Kong to Newark. Upgrade the planes for longer hours flight"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "Every aspect was smooth and efficient."
Ưu: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Khuyết điểm: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."
Ưu: "Seats, entertainment selection, crew, food; & bathrooms were kept clean"
Khuyết điểm: "Still hate the long flight"
Khuyết điểm: "I was pushed to a later flight with another company because the plane was overbooked."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Khuyết điểm: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Ưu: "Very good service. Professional and friendly"
Khuyết điểm: "I dont like the servic guys"
Ưu: "Great service from flight attendants."
Ưu: "I received more than expected"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "Overall was great, smooth flight and great service."
Khuyết điểm: "Seating in coach was really tight and during my trip in Hong Kong, I had to be hospitalized"
Ưu: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Khuyết điểm: "The security staff and their approach and way of communicating"
Ưu: "Cathay Pacific provided excellent service."
Khuyết điểm: "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
Khuyết điểm: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"
Khuyết điểm: "Impossible to contact by chat or phone.... prefer Singapore airlines..."
Ưu: "Shorter flight airplane much nicer"
Ưu: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Khuyết điểm: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Ưu: "Reboot shut my system down for a bit. Rebooting restored ok"
Khuyết điểm: "uncontrolled boarding. One of the flight attendant was rude."
Khuyết điểm: "Cathay did not automatically credit my frequent flying miles"
Ưu: "Comfortable flat bed, good food, and very good care by the stewardess (esp Irene?, not sure of the name)"
Khuyết điểm: "Entertainment. Would prefer more documentaries and more South Asian music."
Ưu: "The flights were on time and there was no problem at all with my luggage."
Ưu: "Good service. Flight attendants are nice, food is not bad. Seats are not bad for economy."
Ưu: "I enjoyed the meals during the flight. The meals that were provided has a salad, main course, fruits and desert. Good amount of leg room, comfortable seating and enterntainments of movie and music."
Khuyết điểm: "I don't really like the buzzing sound when the plane was in motion (as most planes were, I believe)."
Ưu: "Very clean plane. Crew very courteous and diligent in keeping bathrooms and plane clean."
Khuyết điểm: "Limited bottles of water to drink."
Ưu: "good price and good service. great onboard entertainment"
Ưu: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Ưu: "Turkish airlines is reaaly good"
Khuyết điểm: "thanks for all from kayak"
Ưu: "Flight was on time."
Khuyết điểm: "Cooler temperatures in the cabin Vegetarian meal options More individual water bottles for passengers Flight attendants answering call light promptly"
Ưu: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Khuyết điểm: "Fly another airline"
Ưu: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Khuyết điểm: "The temperature on the flight to NY from IST was a bit too cold."
Ưu: "Yes.The crew was amazing"
Khuyết điểm: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Khuyết điểm: "Very hot"
Ưu: "Television options are great."
Khuyết điểm: "Food was unrecognizable. No leg room"
Ưu: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Khuyết điểm: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."
Ưu: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Ưu: "Same as before"
Khuyết điểm: "Same as before"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Generally better than other European airlines particularly BA and better priced"
Khuyết điểm: "Work to do on consistency with crew"
Ưu: "The flight was comfortable and the entertainment was good."
Khuyết điểm: "There are not diverse food choices"
Khuyết điểm: "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."
Ưu: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Khuyết điểm: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Ưu: "Food good, good service"
Khuyết điểm: "Change of flight at lstanbol.no help to carry hand bags especially for seniors."
Ưu: "I was really please by the prices and the amount of food we got"
Ưu: "The service was very good as always with Turkish."
Khuyết điểm: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."
Ưu: "Overall trip was really good."
Khuyết điểm: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."
Ưu: "No comment"
Ưu: "The crew was friendly"
Ưu: "Good was pretty good. Most crew members were friendly."
Khuyết điểm: "We were over 2 hours delayed leaving and didn't really get much of an update form the captains about progress during the delay or how the delay impacted our estimated arrival time."
Ưu: "I have been travelling on the Turkish airline since years and it is definitely the best"
Ưu: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."
Khuyết điểm: "Great experience"
Ưu: "Entertainment selection, USB chargers"
Khuyết điểm: "Snack Like Mac and cheese not very good. Overall food better than most airlines."
Ưu: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Khuyết điểm: "Seats not to comfortable but can't really change that without upgrade."
Ưu: "It was all good!"
Khuyết điểm: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
Ưu: "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
Khuyết điểm: "That the plane was not full and we could had better seats if we were made aware of that fact."
Khuyết điểm: "Seats"
Khuyết điểm: "Great service and on time all the way"
Ưu: "Great flight, crew and experience."
Khuyết điểm: "Breakfast selection was a bit subpar"
Khuyết điểm: "boarding the treat you like animals"
Ưu: "Great food; plenty of room to stretch out (we flew business class)."
Khuyết điểm: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."
Ưu: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Khuyết điểm: "Food was average"
Khuyết điểm: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Ưu: "The personal is always very very friendly."
Khuyết điểm: "We did not have any TV"
Khuyết điểm: "Seats was a lil tight , food was a lil warm not hot"
Ưu: "Everything was excellent :)"
Khuyết điểm: "Have to unload Plane Flight git exchanged without my approval"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Very professional, clean and excellent service, I will flight with them again"
Ưu: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Khuyết điểm: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Khuyết điểm: "Nothing"
Ưu: "Super friendly crew! Great amount of entertainment on board. Good food."
Khuyết điểm: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."
Khuyết điểm: "Food offering"
Ưu: "In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored."
Khuyết điểm: "Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops."
Ưu: "Organized process and controls."
Khuyết điểm: "The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve."
Ưu: "Crew good, food okish."
Khuyết điểm: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."
Ưu: "Crew were brilliant and I felt well looked-after."
Khuyết điểm: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."
Ưu: "not much"
Khuyết điểm: "Equipment change from A350 to very old 777. Long delay."
Khuyết điểm: "The food was okay. The sandwich towards the end of the flight was not very good at all."
Ưu: "On time arrival"
Khuyết điểm: "In general I like the flight stability of 747s. However the seats were very cramped for such a long flight, and unlike more modern aircraft, the seats lean way back pinching the person behind. Entertainment system is rudimentary at best, with few choices and a minuscule screen (but I shouldn't complain, at least there was something to watch). Also, at Heathrow airport (nobody's favorite airport) we had to board buses to get to the airport and walk up stairs. Inefficient, and difficult for older passengers such as myself."
Khuyết điểm: "i was asked to pay to check in my luggage :("
Ưu: "Crew was good the equipment on board not good. I paid for 6 seats for my family and earphone connection plus power socket didn't work"
Ưu: "Nothing specific"
Khuyết điểm: "Old aircraft"
Ưu: "On time"
Khuyết điểm: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."
Ưu: "Staff that served us."
Khuyết điểm: "By the time our turn came there was no more choice in food."
Khuyết điểm: "I did not fly to London because Iberia somehow deleted my return flight home. This resulted in me flying home a different way that led to me landing the two hours later than I was originally going to."
Ưu: "The crew is friendly. Relative to some other flights I've had, the Economy section is not terrible."
Khuyết điểm: "If you are fairly tall, don't expect to be able to catch some sleep. The earphone socket is located right next to your leg, so expect to break your cable."
Khuyết điểm: "Delay and rerouted"
Ưu: "Friendly staff. Good films to watch. Arrived on time."
Khuyết điểm: "The meal selections were not great. Choice between chicken and vegetarian was not much of a choice. Beef, pork, lamb, fish - all better."
Ưu: "Ground staff were excellent, the comfort was acceptable."
Khuyết điểm: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"
Ưu: "Easy to board promptly"
Khuyết điểm: "N/A"
Khuyết điểm: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"
Ưu: "Good service by the booking staff all the way through, especially when they were helping me with the delay."
Khuyết điểm: "My overall schedule was delayed 3 hours, which threw off some of my plans."
Ưu: "Entertainment selection was above average, curried chicken dinner was good too!"
Khuyết điểm: "They lost our suitcase full of outdoor gear (boots, coats, underwear, socks and thermals) days before we head to the inside of the arctic circle on an anniversary trip. Pretty upsetting to say the least"
Ưu: "Fantastic. Plenty of room. Will fly again soon and often."
Ưu: "Food and crew"
Khuyết điểm: "Disorganised queues for boarding. Ground staff seemed a but overwhelmed"
Khuyết điểm: "The plane was ridiculously freezing cold; the AC was way too low and now I am ill. I complained on numerous occasions but the temperature remained! Also there was hardly any leg room."
Khuyết điểm: "Mediocre aircraft, dismissive crew. Nothing surprising from BA to be quite honest I shall continue to lower my expectations."
Ưu: "They had a lot of entertainment options"
Khuyết điểm: "I was skipped over when they served dinner"
Ưu: "crew friendliness"
Khuyết điểm: "no charging ports"
Ưu: "Very courteous attendants"
Khuyết điểm: "All good"
Khuyết điểm: "Asked for water when they were selling beverages, and was told sharply "not yet". Flight attendants did not make eye contact and never return for us or other passengers around us."
Ưu: "I like that they managed to squeeze the seats in an A380 jumbo jets to make it feel like the space of a domestic carrier plane."
Khuyết điểm: "Seat is small, no food menu on a 12-hour long haul flight from SIN to London. Only 1 available meal type: bland tasting "sea bass" soaked in tomato sauce. The air crew spent most of their time sitting in the back - zero effort in service - not once did they make rounds with cups of water/juice. In between meals, I request for some snacks and they said they don't carry any snacks at all - onboard a 12-hour long flight. I asked to BUY some Malteser chocolate and pringles, and the air crew exclaim "ohhhh but it's on the upper deck, I would have to climb up to get some." Here how about some bread rolls and butter. They offered me stale bread from the previous meal. I am their One World Partners SAPPHIRE Member. I shudder to think how they would treat their standard economy class passengers."
Ưu: "Had to pay for water on an international flight. That felt like buckle and diming."
Khuyết điểm: "I paid to upgrade my seat and another passenger sat there and refused to move so I had to sit on the opposite side of the row causing me discomfort the entire flight. I have a titanium leg on my right side and always sit in a seat that allows me to stretch my leg right side of aisle. Very dissatisfied"
Ưu: "I worked for BA for 20 years. I was glad to book them. Ba Turned out to be AA Sat scrunched up between to big people. while in the back there were. 2 people sleeping across 4 seats. outrageous"
Khuyết điểm: "No seats were allocated when i checked in for return flight. Flight overbooked. No time to change currency or stop for a tea as I had to wait and see if i was going to get a seat I was 3 and 1/2 hours before the flight."
Ưu: "Getting home"
Khuyết điểm: "Extremely cold on board ,, no control of a.c. After boarding we got a breakfast bar and a drink. Nothing more till morning, then the breakfast was horrible."
Ưu: "Friendly, efficient crew, entertainment & flight info on monitor."
Khuyết điểm: "Economy seating. Quite cramped.. I would make sure to book at least Premium Economy in the future."
Khuyết điểm: "No food, even for purchase. Flight late and disorganized. Slow service. No wifi"
Khuyết điểm: "Then booked me through Oslo. I will miss the full day and then had to pay 360 ponds more. The worst customer service."
Ưu: "The crew was really nice and the food too"
Khuyết điểm: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."
Ưu: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Khuyết điểm: "Long walk after departing. Desolate terminal."
Ưu: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"
Ưu: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Khuyết điểm: "It was very hot on the plane most of the flight which was rather uncomfortable."
Khuyết điểm: "My flight was cancelled because I missed the first half of a round-trip flight, even though I phoned several times to explain that I still wanted to use the return trip. This practice seems almost criminal. I paid for the flight, I should have been able to use it."
Khuyết điểm: "No air flow, very stuffy and cramped. When people recline seats it makes it even worse but everyone reclines on a 10 hour red eye."
Khuyết điểm: "I was not informed about visa - so i need to bay 2nd ticket. I sent redound request email - but no reply."
Ưu: "Service, food, entertainment, seats Even the toilets were decent - stocked with hygienic wipes"
Khuyết điểm: "Wish I could afford the nice 1st class seats :)"
Khuyết điểm: "Food unpleasant taste"
Ưu: "Got to my destination"
Khuyết điểm: "The plane was from the last century. My iPhone screen is bigger than the entertainment unit in the seat in front of me... The flight was late. Service very slow."
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