vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ San Juan Luis Munoz Marin Intl đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ San Juan Luis Munoz Marin Intl đến Việt Nam có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về lại San Juan Luis Munoz Marin Intl bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ San Juan Luis Munoz Marin Intl đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Khuyết điểm: "I can't think of anything that wasn't good."
Ưu: "Train the stuff Better food"
Ưu: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Khuyết điểm: "Seats were a little close, especially for a long flight, with meals."
Ưu: "As always crew magnificent"
Ưu: "Food was good and crew"
Khuyết điểm: "Old aircraft from Doha to Dhaka."
Khuyết điểm: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Ưu: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Khuyết điểm: "I wish you can do something for me Because the tickets is really expensive"
Ưu: "The A330, despite being an old plane, had really good recline."
Khuyết điểm: "The entertainment was very outdated."
Ưu: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Ưu: "Good attention from crew and very comfortable seats."
Khuyết điểm: "Nothing given the great value for money"
Ưu: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Khuyết điểm: "Please include Nigerian and Ghana movies"
Khuyết điểm: "Seat comfort"
Ưu: "Very nice aircraft , crew, and supplies"
Khuyết điểm: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Ưu: "The crew was absolutely amazing"
Khuyết điểm: "More movies on the system"
Ưu: "As efficient as ever"
Ưu: "Liked comfort and srvice"
Khuyết điểm: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Khuyết điểm: "Unable to reserve any seats so ended up with the family split all over the plane"
Ưu: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Khuyết điểm: "Service service The q suite the airport and more service"
Khuyết điểm: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Ưu: "Aircraft was very nice and comfortable. Flight crew as friendly."
Ưu: "The service was great and was on time"
Khuyết điểm: "The service and was"
Ưu: "Good service/Crew food quality and choice good."
Khuyết điểm: "Need more choice of British TV Programmes rather than American"
Ưu: "The service was excellent & food satisfying."
Khuyết điểm: "The liquor variety could be better."
Ưu: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Khuyết điểm: "Cleanliness of cabin. Aminity kit is outrageous."
Ưu: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Ưu: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Khuyết điểm: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Ưu: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Khuyết điểm: "Nothing"
Ưu: "Entertainment system good,"
Khuyết điểm: "Boarding was late, seating very cramped."
Ưu: "In time ,food"
Ưu: "Food was great."
Khuyết điểm: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Ưu: "Staff was courteous"
Khuyết điểm: "My meal preference was not available."
Ưu: "Crew were very helpful and courteous"
Ưu: "Food was good and staff was friendly."
Khuyết điểm: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."
Ưu: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Khuyết điểm: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."
Khuyết điểm: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Ưu: "New Dreamliner"
Khuyết điểm: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Ưu: "Qatae Airways is second to non as always"
Ưu: "Overall a good service with good food."
Khuyết điểm: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Ưu: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Khuyết điểm: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Ưu: "crew was lovely and plane was very new"
Khuyết điểm: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Ưu: "Flight services"
Khuyết điểm: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Ưu: "All good thank you + food and crew and entertainment"
Khuyết điểm: "All good thanks"
Ưu: "Just that the food is quite small but the variety is OK."
Khuyết điểm: "I missed my flight from Nairobi to kisumu"
Ưu: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Khuyết điểm: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Khuyết điểm: "Bad app don’t trust"
Ưu: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."
Ưu: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Khuyết điểm: "Plane wasnt clean enough specially toilet."
Khuyết điểm: "Na"
Ưu: "The customer service, the seats were comfortable and the food was great"
Ưu: "Everything was comfortable and the crew were lovely."
Khuyết điểm: "Tv and food"
Ưu: "It was ontime"
Khuyết điểm: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Khuyết điểm: "baby food could have been served baby bassinet installed only after asking multiple times"
Khuyết điểm: "nothing"
Ưu: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Khuyết điểm: "Foot rest in economy, gluten free meal is poor (except bread)."
Ưu: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Khuyết điểm: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"
Ưu: "Crew was below average,seats was horrible"
Khuyết điểm: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"
Khuyết điểm: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."
Ưu: "Everything was fantastic"
Khuyết điểm: "Prices please low and cheaper"
Ưu: "check in..Gatwick S."
Khuyết điểm: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Khuyết điểm: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
Ưu: "All was really good"
Khuyết điểm: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Ưu: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Khuyết điểm: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Ưu: "Great good entertainment n crew provided warm and courteous service"
Khuyết điểm: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
Ưu: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Khuyết điểm: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."
Ưu: "Food is really decent in economy. Good portions and variety."
Khuyết điểm: "Leg room seems tight compared to other airlines."
Khuyết điểm: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."
Khuyết điểm: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Ưu: "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
Khuyết điểm: "Flight was delayed on the runway, no real announcements about the delay were made."
Ưu: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Khuyết điểm: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Khuyết điểm: "The Attention is not as good as it was 4 years ago, the food terrible. And last but not least many luggage didn’t arrived."
Ưu: "Professional nice food"
Khuyết điểm: "Trip delay"
Ưu: "Crew was very good."
Khuyết điểm: "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
Ưu: "Largely pain free experience"
Ưu: "Almost Everything"
Khuyết điểm: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."
Khuyết điểm: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Ưu: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Khuyết điểm: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."
Ưu: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Khuyết điểm: "No negative points to make."
Ưu: "Nothing much to shout about this flight. It got there safely?"
Khuyết điểm: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Ưu: "Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally."
Khuyết điểm: "They kept moving the passenger to the back o free plane where I was sitting and I was so scared."
Ưu: "The food was quite good"
Khuyết điểm: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Khuyết điểm: "Small seats in the economy class"
Ưu: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Khuyết điểm: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Khuyết điểm: "The worst airline I have ever flown with, worst disruption management"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Well looked after from start to finish!"
Khuyết điểm: "Nothing!"
Khuyết điểm: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Khuyết điểm: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Khuyết điểm: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Khuyết điểm: "Would highly recommend"
Khuyết điểm: "I could not use my ticket I was trying to extension date but customer services terrible"
Ưu: "Friendly good service"
Khuyết điểm: "Istanbul changing gate to get to such long walk"
Ưu: "Food was above-average for international flights, and the staff visited the cabin frequently, checking to ensure that customers were okay. It definitely felt like a more personal flying experience."
Khuyết điểm: "Ground support (desk, etc.) in Istanbul was not convenient - the communications were crossed often, and on a long layover we were told incorrect directions and missed an opportunity to sleep in the airport in their resting room (seems to always be full)."
Ưu: "I am a disabled passenger. Turkish look after me well."
Khuyết điểm: "No complaints. Good service"
Khuyết điểm: "Very good"
Khuyết điểm: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Khuyết điểm: "Not a thing!"
Ưu: "Crew was great, check in was fast. Overall great experience."
Khuyết điểm: "A lot of turbulence"
Ưu: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Khuyết điểm: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Ưu: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Khuyết điểm: "Temperature inside airplane extremely hot."
Ưu: "Fast service and precise timing"
Khuyết điểm: "Good"
Ưu: "Great comfortable seats"
Khuyết điểm: "Crowds in airport"
Ưu: "Food was great. Movie selection was good."
Khuyết điểm: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."
Ưu: "Comfort is excellent"
Khuyết điểm: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Ưu: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Khuyết điểm: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."
Ưu: "Clean Washrooms"
Khuyết điểm: "N A"
Ưu: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Khuyết điểm: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
Ưu: "good flight, inflight menu and movie library"
Khuyết điểm: "rude bag drop off kiosk"
Ưu: "It was horrible. Delta really should have cancelled and refunded the flight altogether."
Ưu: "Clean plane. On time"
Khuyết điểm: "They have to improve the boarding process a bit."
Ưu: "Smooth ride"
Khuyết điểm: "Seating"
Ưu: "Flights were both timely"
Khuyết điểm: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Ưu: "Amazing service from crew"
Ưu: "The entertainment"
Khuyết điểm: "Space between"
Ưu: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Ưu: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Khuyết điểm: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Khuyết điểm: "No issues at all"
Khuyết điểm: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Khuyết điểm: "Good"
Khuyết điểm: "Bigger personal space"
Ưu: "The crew was amazing"
Ưu: "The crew were good."
Khuyết điểm: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Khuyết điểm: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"
Khuyết điểm: "No room to move very cramped"
Ưu: "The crew was excellent"
Khuyết điểm: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"
Khuyết điểm: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."
Ưu: "The crew and comfort was ok"
Khuyết điểm: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
Ưu: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Ưu: "Excelent flight excelent service.."
Khuyết điểm: "The entrance in the gate to the plane always disorganized"
Ưu: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Ưu: "Food was decent and crew were nice enough"
Khuyết điểm: "Seat space was small and cramped. Entertainment was poor unfortunately"
Ưu: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Khuyết điểm: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."
Khuyết điểm: "Entertainment system wasn’t working"
Ưu: "I like the fact that entertainment and technology is always good."
Khuyết điểm: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Ưu: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Khuyết điểm: "Flight delayed, almost missed international connections"
Ưu: "Waiting in the departure lounce was ok"
Khuyết điểm: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
Khuyết điểm: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Khuyết điểm: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Khuyết điểm: "-"
Khuyết điểm: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"
Ưu: "Fast transportation"
Khuyết điểm: "It could be better if the pandemic was over, I think everything could be better."
Ưu: "Everything was clean and new feeling"
Khuyết điểm: "Food on offer was uninspiring."
Khuyết điểm: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."
Ưu: "Not a lot. Entertainment options on board were decent. Food was alright."
Khuyết điểm: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
Khuyết điểm: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."
Ưu: "That the flight attendant was really helpful"
Khuyết điểm: "If the flight would have been on time"
Ưu: "The pasta meal was quite good"
Khuyết điểm: "Some more space. Individual entertainment. Air quality"
Ưu: "Flight on time!!"
Khuyết điểm: "Cramped space, no leg room. Seat 17A won’t recline"
Khuyết điểm: "Personal monitors. Free food."
Ưu: "The crew was friendly, the seats were comfortable, no complaints about the flight."
Khuyết điểm: "We got to the gate and I had to use the bathroom, we waited for the jet bridge to be place but there was a malfunction. I had to get up despite the plane not parked at the gate."
Ưu: "the crew was amazing and the seats were awesome"
Khuyết điểm: "on this trip nothing"
Khuyết điểm: "On Time. Delayed advice 3 times."
Ưu: "Seat 5A was great"
Ưu: "Wide choice of films on the flight, boarding was hassle free."
Khuyết điểm: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."
Ưu: "The crew were nice, glad I paid for the extra legroom."
Khuyết điểm: "The food was only so-so, but it’s only a short flight so you can’t expect too much."
Ưu: "It left on time and arrived on time"
Khuyết điểm: "Service, comfort and food as I would rate these below 0 if there was that option."
Khuyết điểm: "The service from the check in desk to the stewardess"
Khuyết điểm: "Short flight there was no entertainment but that’s ok"
Ưu: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Khuyết điểm: "Very limited food options."
Ưu: "The legroom."
Khuyết điểm: "There was nothing not to like."
Ưu: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Ưu: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Khuyết điểm: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."
Ưu: "Arrived ahead of the scheduled time"
Khuyết điểm: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."
Ưu: "Great crew again, basic aircraft but comfortable economy seats."
Ưu: "Crew were ok Captain was informant"
Khuyết điểm: "Delay Heat on plane at 98 degrees upon boarding"
Ưu: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Khuyết điểm: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Ưu: "The plane was late but from that point everything was fine."
Khuyết điểm: "Nothing"
Khuyết điểm: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Ưu: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Khuyết điểm: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Ưu: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."
Khuyết điểm: "N/A"
Ưu: "Not much"
Khuyết điểm: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"
Ưu: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."
Khuyết điểm: "It was very cold on the flight, even with the blankets we were given."
Ưu: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Khuyết điểm: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Khuyết điểm: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."
Ưu: "VEry good Cabin crew and the plane was reasonable new"
Khuyết điểm: "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."
Ưu: "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
Khuyết điểm: "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."
Ưu: "Nothing in particular"
Khuyết điểm: "Flight attendants"
Khuyết điểm: "I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were."
Ưu: "Seats quite comfortable. Crew ok."
Khuyết điểm: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
Khuyết điểm: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Ưu: "I like it was fast and smooth"
Khuyết điểm: "Not too much space in the plane"
Ưu: "That I arrived at my destination"
Khuyết điểm: "Everything"
Ưu: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Khuyết điểm: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."
Ưu: "We were on time. Traveled safely. Uneventful."
Khuyết điểm: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Ưu: "Ok time flight"
Khuyết điểm: "Entertainment system did not work in all stops"
Ưu: "New 777"
Khuyết điểm: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Ưu: "He crew. They were helpful and friendly"
Khuyết điểm: "The delay and the plane was old"
Ưu: "There were only snacks, no setback entertainment"
Khuyết điểm: "Add a meal and seatback entertainment"
Khuyết điểm: "Long haul airlines across Atlantic charging people for drinks and food on flights !! Best call yourself as cheap budget airlines and stop the pretence . Would be useful if this information was shared at booking plus “drip cost feeding” policy is appalling! Frequent traveller and have never seen such an appalling behaviour on long haul airlines"
Khuyết điểm: "Very small cramped aircraft"
Ưu: "On time"
Khuyết điểm: "Food was poor"
Khuyết điểm: "On time departure. A comfortable seat."
Khuyết điểm: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."
Khuyết điểm: "Aircon too cool"
Ưu: "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
Khuyết điểm: "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."
Ưu: "Cabin cleanliness is below average"
Khuyết điểm: "Cabin service is average"
Ưu: "Arrived early 787-9"
Ưu: "Comfortable and efficient"
Khuyết điểm: "No vegan food options left"
Ưu: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Khuyết điểm: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."
Ưu: "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."
Khuyết điểm: "Not much choice of good movies"
Ưu: "Very comfortable flight"
Ưu: "Despite sitting in the middle seat and being well over 6 feet, there was room."
Khuyết điểm: "nothinh"
Ưu: "Not a lot of positive to say"
Khuyết điểm: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."
Ưu: "Entertainment and leg room brilliant!"
Khuyết điểm: "Good was disgusting"
Ưu: "Very nice people working and good service."
Ưu: "No faults"
Khuyết điểm: "Very pleasant flight"
Khuyết điểm: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"
Ưu: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Khuyết điểm: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."
Ưu: "Although I arrived a few minutes late, the check-in agent managed to get my bag on the flight. When I missed my flight, the agent quickly got me on another flight (with a competitor airline), with no additional charge."
Khuyết điểm: "The short (10 minute) boarding window contributed to me missing my flight (by a few minutes). Very annoying."
Ưu: "Getting back to the UK"
Khuyết điểm: "When booking with Lufthansa I don't then expect to be on a united airlines flight Terrible customer service and substandard old uncomfortable aircraft"
Khuyết điểm: "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."
Ưu: "The check in was good. The craft was clean."
Ưu: "The flight attendants were polite, helpful and super patient with our kids."
Ưu: "My television screen in front did not work. There were no images and the sound was very bad. So I could not listen to music either."
Khuyết điểm: "The airline was generous with luggage allowances."
Ưu: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Khuyết điểm: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Ưu: "Newark Airport is great and the flight was comfortable"
Khuyết điểm: "Seats were small with not much leg room"
Ưu: "All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient."
Ưu: "Again could not fault staff and quality of flight services, luckily space to sleep so fantastic flight."
Ưu: "Brisk, efficient cabin crew served food and drink quickly then left us alone to sleep."
Khuyết điểm: "Flight delayed by 75 minutes "awaiting plane". 20 minute wait when finally arrived at Heathrow for steps down to bus to take us to terminal."
Ưu: "Service,management, food"
Khuyết điểm: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
Ưu: "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
Khuyết điểm: "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"
Khuyết điểm: "The flight was full to capacity"
Ưu: "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
Khuyết điểm: "It looks like that there is no respect for Time ."
Ưu: "Food was good. Staff were great. Headphones not the best."
Khuyết điểm: "I got late to my next flight !! I loose my flight ."
Khuyết điểm: "2 hours delay"
Khuyết điểm: "Southwest has much better experience."
Ưu: "Flash for mac did not install"
Khuyết điểm: "I felt like I was on my way to my death"
Ưu: "Crew. Aircraft selection."
Ưu: "Safe landing in windy conditions."
Khuyết điểm: "Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing"
Khuyết điểm: "Because the flight to Houston sat on the tarmac for so long, no one was able to get food in the airport before boarding this flight. I was at the back of the plane and there was NO fresh food available once the flight attendants reached the last 6-10 rows. Unacceptable that there is not enough food options for all passengers. By the time I landed in Panama, I had not eaten for 13 hours."
Khuyết điểm: "several people assigned to the same seats, mine included. lots of last minute moving around."
Khuyết điểm: "Ran out of the food that i wanted... settled with something that wasn't great."
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