Phu Quoc Eco Beach Resort

We stayed in Eco Beach for 5 nights between September 29th to October 4th 2019. The resort offers free kayaks for guests. We got a couples kayak and rowed our way for 30 minutes into the open sea. After a while I started noticing the kayak is getting heavy and starting to sink, at first we thought its just water on on the top but after we rolled it to empty the water we noticed we cant sit on it again without it rolling over and submerging. After 20 minutes in the sea trying to get back on top and row back to shore we finally understood the kayak can't be saved and it's about time to start thinking about out lives instead. We swam for another 20 minutes in the open sea when its already getting dark, we were lucky that the sea was calm that day and we didn't hit any currents that could easily drafted us further into the ocean. We arrived exhausted and bruised to the beach with our lives. After an hour some fisherman brought back the kayak to the shore, when I examined it close i saw 2 big cracks in the underside of the kayak, cracks that don't look nothing like a rock that hit it but rather something that was there for a long time before we even took it. Instead of taking responsibility he proceeded to try to make a point that we are the ones responsible because we rowed too far and as far as he was concerned we might hit a rock and caused the damage ourselves. The managers response was insulting to say the least, he risks his guests life by neglecting the maintenance of the kayaks he so gladly offers and refuses to take any responsibility. From all this experience the managers attitude and response were the most problematic in my opinion. He didn't seem to understand the severity of the matter at all. We were lucky to get out of this resort alive.