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It was clean and beds were comfortable. We felt safe and the staff was friendly. Breakfast was very good. The pool was nice.
Wile the pool was open, the outdoor bar and hot tub was closed due to a car running off the road and hitting it. That was unavoidable on the hotel’s part of course bat we were told it had happened there months previously. No work had been done on it and the indoor bar did not open until 4 or 5 depending on the day. The only alcoholic beverages available were canned mixed drinks and beer available in the little shop the have. We like spending the day at the pool and going out at night so that was a disappointment. The biggest issue is the location. We knew that when we booked it with Hilton Honor points. Unfortunately, it was more inconvenient than we thought. There is a shuttle that was free at the time we were there although signs said $19.95 a day unlimited. The shuttle was usually full goin and we were dropped off several blocks from Duval and Mallory square although there were shops and restaurants at the location. We used it to go downtown but used Lyft to come back because of the drop off / pick up location. So, my low rating is for the relatively high price compared to the location.
Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.
Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.
Free parking or breakfast would have been nice.
Yes greatdrinks a bit pricey 25 dollars for 2 drinks
Beautifully decorated; pristine; lovely!! It’s impression WOW!
No thing to report.
Just ok. Far from town
The room was updated, and the lobby was very nice. The hotel is close to 3 others and you are able to use any of the pools, etc.
The hotel is far from town. This was our first time to Key West so we didn’t realize that there is only one area that stuff happens, so we might as well have been out in the suburbs. Also the mattress and pillows were not very comfortable. The pool is constantly out of towels. So that is a bit disappointing.
I liked the lobby, pool, and room overall.
The staff wasn't too helpful, it could have been because it wasn't directly booked with them but through Kayak. I wanted to change from a king size bed to a two bed room but they said they were sold out. However, when walking around the hotel around 11PM I saw plenty of empty rooms with two beds. In addition, I got (initially) charged for drinks I did not have at the pool. Overall it's okay, but I wouldn't book there again unless it was my only option.
Had a great stay the hotel was clean and awesome the pool was very nice and the place was very quiet . Abusutly loved everything . Highly recommended
Enjoyed the Super Moon of the decade on the balcony...!
The decor was clean, modern and beautiful The pool look like a picture, the furniture and umbrellas complemented the key west vibe Beds, chair and bathroom look like new, perfect condition and extremely clean
The price was a bit high so I expected at least to have complementary continental breakfast that other less expensive hotel offered. Extremely late check in and early check out. Check in does not start until 4:00pm.
Entrance on curved road. Dangerous entry/egress
Tọa lạc tại trung tâm Key West, Hilton Garden Inn Key West,The Keys Collection cách Hội Lịch sử và Nghệ thuật Key West và Bãi biển Smathers 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Tất cả những mục đặt chỗ tại Hilton Garden Inn Key West / The Keys Collection – kể cả những lần đặt không huỷ được – vào ngày 30 tháng 6 2020 trở về trước đều hợp lệ để nhận đầy đủ tiền bồi hoàn. Để biết thêm thông tin, hãy truy cập trang Thông cáo của Hilton Corporate đối với tình hình COVID-19.
Hilton Garden Inn Key West / The Keys Collection nằm tại 3850 North Roosevelt Boulevard ở New Town, cách trung tâm Key West 5,1 km. Smathers Beach là thắng cảnh gần nhất so với Hilton Garden Inn Key West / The Keys Collection.
Giờ nhận phòng là 16:00 và giờ trả phòng là 11:00 tại Hilton Garden Inn Key West / The Keys Collection.
Có, Hilton Garden Inn Key West / The Keys Collection có đường truyền Wi-Fi miễn phí.
Không, Hilton Garden Inn Key West / The Keys Collection không có bãi đỗ xe miễn phí.
Không, Hilton Garden Inn Key West / The Keys Collection không có dịch vụ đưa đón sân bay miễn phí.
Hilton Garden Inn Key West / The Keys Collection cách Key West một quãng 1,7 km.
Có, Hilton Garden Inn Key West / The Keys Collection có hồ bơi trong khuôn viên.
Hilton Garden Inn Key West / The Keys Collection đã thực hiện những biện pháp sau:
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