Mercure Hotel Raphael Wien

It was clean, fine breakfast

Parking is bed for bigger cars, n it’s not adapted for people with disabilities even it says on page

Great (exceptional) personnel, close to public transportation, close to great restaurants, very good breakfast, good shower

one day our room wasn't cleaned, no small bottles of lotion, one day a used glass wasn't replaced in our room

* comfy bed as in all Mercure hotels * great breakfast with a nice selection of food and drinks * close to public transport and a reasonable distance to the main attractions

* outdated bathroom with rusty materials, a very small bathtub even for slim persons, no ventilation. There's a shelf over the sink which makes it very hard to wash your face or teeth. Not what you would expect from a 4* hotel. All of these in a Privilege double room. * rooms are lacking soundproofing and it gets very noisy in the morning with people talking or even walking on the hall. * the security box was damaged * on top of that, there's construction work near the hotel which makes it even harder for those who want to rest in the morning.