Khách sạn ở Los Angeles

Ưu điểm: The closeness to the Staples Center!!

Khuyết điểm: The front desk attendant was rude! The furniture in the lobby and rooms need a upgrade immediately and the rooms are not as clean as they should be. The animals are everywhere seems like a zoo instead of a hotel.

Ưu điểm: Clean, great staff from check in to check out. Everyone we met was professional and helpful. Could tell they cared about the guests.

Khuyết điểm: Looked to upgrade to a suite but only one king size bed in the room. Pool was nice but found the water to be a bit dirty.

Ưu điểm: Location

Khuyết điểm: Beginning to look run down. The restaurant needed new upholstery, the floors were badly scuffed and the woodwork was scraped and marked. AC Registers were dirty, room furniture was scuffed. It looked tired.

Ưu điểm: The location and staff were excellent.

Ưu điểm: Professional staff.

Khuyết điểm: No.

Ưu điểm: location

Khuyết điểm: Right as we walked through the door into the lobby it had an awful smell. The room was not up to date with electrical outlets or amenities. I was completely dissatisfied with my stay.

Ưu điểm: I did like the location of the hotel. Had a great corner room.

Khuyết điểm: When having breakfast our waiter had no personality, and gave a look at me like my wife and I was going to skip on the bill.

Khuyết điểm: hidden $20 a day resort fee. This is not a resort. And over $50 parking

Ưu điểm: location and kindness

Khuyết điểm: destination fee

Ưu điểm: Good location. Great on site amenities.

Khuyết điểm: $50 parking and $25 resort fee per night. Almost doubled my price

Khuyết điểm: Tôi đã bị lừa đi taxi của hãng UNITED từ khách sạn đến SANTA MONICA PLACE với giá 442.45 USD. Khi tôi ra trước khách sạn đón xe . Tôi đã chọn hãng Yello . Nhưng một nhân viên khách sạn đã không cho tôi đi . Buột tôi đi chiếc xe của hãng UNITED . đây là tài khoản tôi đã bị trừ với số tiền ăn cướp (ACB: The 4200***7356 phat sinh GD so tien 442.45USD (Debit) luc 2019-08-07 04:22:47 tai SQ *UTID) thời gian tôi đi tại khách sạn là 14 giờ 22 phút ngày 06/08/2019 TẠI LOS ANGELES. Tôi đã báo khách sạn nhưng về đến Việt Nam tôi vẫn không được giải quyết . Tôi cảm thấy rất tồi tệ . Không ngờ ở Mỹ có những hãng tãi ăn cướp tiền khách hàng như vậy

Ưu điểm: Excellent location near Staples Center.

Khuyết điểm: The property is showing age, funky plastic shower covers, no where to charge phones near bed, only an iPod docking station with an old charging port. The bed is horrible, hard and stiff.

Ưu điểm: Good decor, room size and location

Khuyết điểm: Let down by poor to average food , attempts to charge extra for coffee at breakfast and surly checkout staff

Ưu điểm: The room was nicely furnished and very clean.

Khuyết điểm: There was a noise that we heard our entire stay. I don’t know what it was. It sounded like water running.

Ưu điểm: Convenient location for walking to her everything. Movies restaurants etc.

Khuyết điểm: No

Ưu điểm: Clean and quiet, and good city view

Khuyết điểm: i can’t find the button to turn off all light beside the bed.

Ưu điểm: Amazing Decor

Ưu điểm: Great location, good amenities, clean hotel, friendly staff!

Ưu điểm: From check-in to speedy room service, this hotel is top notch!

Khuyết điểm: Nothing.

Ưu điểm: I loved everything about this hotel. The staff were great. Hotel employee was exceptionally helpful in helping us navigate some places to visit during our trip.

Ưu điểm: The hotel has a funky fun decor and very clean.

Khuyết điểm: Booked a double queen bed room for 4 adults. The room had 2 double beds. This was unacceptable for the other couple we were with who both are over 6 foot tall. There was 2 glasses and 3 towels. The room was not at all prepared for 4 adult guests. The text system for customer service was slow to be answered and we ended up going down to the desk for service. The rate booked was not what the hotel charged so we had to show the confirmation email to get the rate booked. Printing and email were down so we were unable to get any type of receipt upon checkout. This hotel is a management nightmare!

Ưu điểm: The warm hospitality, There was an amazing host.

Khuyết điểm: The parking is $50 and there is no way around it.

Ưu điểm: Great style, good gym, fridge in room, awesome location.

Ưu điểm: Everything was great. Location was close by to little local malls/stores/pharmacies. Even going to parties in Hollywood were uber accessible and not expensive at all. Hotel bed was extremely comfortable and the food wasn't bad. Loved my stay

Ưu điểm: Everything!

Khuyết điểm: Nothing !

Ưu điểm: Large spacious room, beautiful decor. Friendly and helpful staff.

Khuyết điểm: Resort/Amenity Fee - Hotels needs to stop with this ridiculous charge!

Ưu điểm: The room was amazing. Right size and perfect amenities

Khuyết điểm: Parking

Ưu điểm: The location - in the heart of downtown LA (DTLA), stonethrow away from LA LIVE. Quick check in and check out. Hotel decor was pretty nice (boutique standards). Staff was courteous and polite.

Khuyết điểm: The bed and pillows were too soft and uncomfortable. The toilet shower was malfuntioning and dissapointing - it only poured hot water. Room felt small and cramped, so did the bathroom.

Ưu điểm: The location

Khuyết điểm: It was the smallest room I’ve ever been in, it smelled like weed, the elevators took 10 minutes or more every time, and you could hear everything from the room next door.

Ưu điểm: Beautiful!!

Ưu điểm: Very clean and great helpful staff

Khuyết điểm: Only 1 elevator was working, made it very difficult to move around or leave on time.

Ưu điểm: decent continental breakfast, ambience and decor were good, the in-person staff is very accommodating and polite.

Khuyết điểm: the rooms are very small, and the resort fee does not include enough amenities to justify separating out the fee. there was also a mixup in multiple charges on my card, and no offer of compensation.

Ưu điểm: Theme decor is unique , vintage yet look extraordinary.

Khuyết điểm: Dark, compact no storage especially the bathroom. Tub is not draining well. A bit noisy on our side, could hear clients from our room, bed is uncomfortable, bed corners on the way. Hit my legs twice, not much to walk in out of bed.

Ưu điểm: Very spacious room, great views of downtown and Hollywood sign, super comfortable bed!

Ưu điểm: The hotel staff was friendly and tried to be helpful. They had umbrellas you can borrow.

Khuyết điểm: The cleaning staff needs to be retrained. The basics were not taken care of in my room eg shampoo, conditioner, floor mat etc... were not replenished when needed/ garbage pails were not emptied.

Ưu điểm: One of a kind place.

Ưu điểm: Nice and clean and staff was helpful

Khuyết điểm: Surprise $50 deposit

Ưu điểm: Location

Khuyết điểm: They charged me for the snacks in the room. Which I did not even touch!

Ưu điểm: Room was excellent

Khuyết điểm: all good

Khuyết điểm: Our room was located 2 stories above a nite club. Live band music was blaring until 12.30am . Unable to sleep from 8.30pm to 12.30am. Very frustrating

Ưu điểm: Friendly staff and perfect location.

Khuyết điểm: Nothing at all.

Khuyết điểm: $45 for parking while being a guest at the hotel is ridiculous!

Ưu điểm: Location

Khuyết điểm: 1- valet pricing 2- zero insulation, can hear next room whisper. 3- AirCondition very loud and still attached to the window. 4- room was not ready at 3 pm like they promised.

Ưu điểm: service and rooms very clean

Khuyết điểm: parking charge and extra 20 usd dayly for additional services thta I did not use

Ưu điểm: The location was nice the area was beautiful. I love the actual rooms and how spacious they were.

Khuyết điểm: I stayed for Xmas 2019 paid for 2 room for my family . I didn’t mind being on the top floor while my other room was on the 5th floor But it was only ONE elevator during my stay . • I wasn’t happy about how security was treating my family while locked out the room • wasn’t happy about being asked to move from the smoking section (but I moved to the sidewalk like security asked) while others were in the same area smoking • VERY BUSY one elevator after coming down to change the key the front desk (lady) told me use the phone by the elevator if it happens again . So I used the phone and was told I have to come down .... let’s just say if it wasn’t for the Lakers vs Clippers Xmas game and the cheap two hour ride to Disney for my son I probably have much more to say but thank you for my OK 1st stay in downtown LA.

Ưu điểm: View was awesome, best was very comfortable and everything was within walking distance from the hotel

Khuyết điểm: Nothing. I loved it!

Khuyết điểm: One lift the other was broken Took us 15 minutes to go to room Room smelt like damp

Ưu điểm: The bed was awsome, But that's about it.

Khuyết điểm: We did not like the fact that our shower did not work well the water was either scolding hot water or medium cold. We did not like the fact that I had to go downstairs to the manager and tell him fire alarms were going off of stairs because people were smoking weed in their rooms and the whole hallway was full of smoke and smelled like weed. And I did not like all the added fees that went with getting the hotel the Room, It was very enticing for A $199 price but after everything said and done it came up to $302 WTF.... ALMOST $50 FOR PARKING AND TAX... I think the worst part about it is when I told the Manager in the morning when we were checking out, He seemed like they didn't even care or offer a discount or any kind of compensation for what we went through. We will never stay there again and we will never tell anybody else to stay there again....ONE LAST THING, IF YOU PLAN ON SLEEPING IN ITS NOT GOING TO HAPPEN THERE. THE HOUSE KEEPING PEOPLE ARE SO LOUD AND TALK AND LAUGH WITH OUT ANY KINDA OF COURTESY FOR PEOPLE SLEEPING.