Khách sạn ở Los Angeles

Ưu điểm: Beautiful hotel with excellent service. Only issue was that the room functions (lights, temperature, contact with staff) all occur through the phone/computerized. The phone software was rebooting all night one evening. I was unable to change the temperature of our room or contact the staff over the phone. Other that this, the hotel was lovely. I would recommend it for adults only.

Khuyết điểm: Please see above.

Ưu điểm: The facility, staff and room were absolutely outstanding. Room was comfortable and patio with fireplace and jacuzzi was very inviting and good place to have breakfast. Spa was very exclusive and a premier experience. On-sight restaurant was also a treat with service staff, food and ambiance all scoring highest marks.

Khuyết điểm: Nothing. It was was wonderful stay.

Ưu điểm: Amazing little hotel with a fantastic staff! I didn’t want to leave and can’t wait to visit again!

Ưu điểm: Room size

Khuyết điểm: Not 5 stars, inconsistent maid service, no room service, room key didn't work, fit and finish not 5 stars...

Ưu điểm: Cleaned room with dog inside. Offered a dog bed. Friendly staff.

Khuyết điểm: Plugs to charge devices didn’t work on one side. Light controls hard to figure out. Potatoes were charred to a black crisp. Valet phones didn’t work.

Ưu điểm: Everyone was very accommodating. Every staff member was friendly and helpful! We received directions from concierge staff as well as valet help! Room service saved us many times! The pool was perfect - the drink and meal service fabulous! The gym and spa were hidden gems! Don't miss the spa!

Khuyết điểm: Fighting the closet door, bathroom door and main door! Bathroom was very nice , but the shower water continually leaked to the floor because if the glass door design. Housekeeping got their daily service completed only one day. I started calling to tell them to service the room. One night they tried to service the room at 10 pm and continually knocked at 8 to do the same

Khuyết điểm: Not a real Four Seasons and drab in many areas. Worn furniture

Ưu điểm: It’s beautiful! Amazing views and staff very friendly.

Khuyết điểm: There must be a nightclub in the building somewhere... I was on the 51st floor and there was club music Blasting all night long. And there wasn’t anything anybody could do. Music went until 2 in the morning and didn’t get much sleep.

Ưu điểm: Amazing hotel. The pool and hot tub were great and the rooms were spacious, comfortable and clean. The hotel staff was extremely attentive and helpful. The views of the city from the lobby and rooftop bar were spectacular. The hotel was very close to bars and restaurants. Biggest bang for your buck extremely affordable considering all the amentities it has to offer.

Khuyết điểm: I loved everything.

Ưu điểm: The view of the city at night

Ưu điểm: The location was convenient to the end purpose of our stay.

Khuyết điểm: The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.

Ưu điểm: Staff at check excellent. Location next to Staples Center. One block from the 'Pantry' historic diner.

Khuyết điểm: Ordered lamb meatballs at the bar and they were barely warm. TV in room has mostly grainy low definition channels. Scanning room key in elevator to access floor worked after the third attempt. I won't stay here again. Expected more from this brand.

Khuyết điểm: Valet parking staff was rude

Ưu điểm: Everything is GREAT! Except parking expenses in the area. Try not to drive if possible. Brian

Ưu điểm: Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here.

Khuyết điểm: A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas. Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.

Khuyết điểm: Hot water was not working at all. Fixed by the morning but too late for evening activities. Nice to have a coffee shop open so early and the pool area was delightful. Friendly staff.

Ưu điểm: Close to stapled center

Khuyết điểm: No hot water in the room on Friday afternoon, after a day at the gym, and pool. So we went out to dinner and Clippers game without a shower on Friday night. Once returning that night we finally had hot water shower, however no air conditioning. We called 2 times and no one came up to help. No manager response, no nothing. Also cold, hot tube at the pool during the day. Last, gym was closed so we had to go to front desk for key to adjacent hotel in order to use their gym. I’ve stayed at Marriott at least a dozen times before and always consistently great facilities. Eg. Times Square, union square, Anaheim, San Juan. This one had too many problems in one day.

Ưu điểm: While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live!

Khuyết điểm: The mattress was a little firm for my liking, but the bedding was exceptional!

Ưu điểm: The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs

Khuyết điểm: The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.

Ưu điểm: I love everything about this hotel ,great staff great view beautiful hotel

Ưu điểm: Staff is friendly and effecient.

Ưu điểm: The room was nice and bed was comfortable.

Khuyết điểm: The parking is such a rip off. For $42 I almost wanted to go and sleep in my car.

Ưu điểm: Great view, comfortable bed, desk and seating area. Massive bathroom!

Ưu điểm: the bathroom and shower area was nice.

Khuyết điểm: The price of the hotel isn't worth the mediocre look of the room. Your paying for the location and name of the hotel not the actual luxury.

Ưu điểm: If you wanted to be treated like royalty stay here. The staff is amazing

Ưu điểm: Very clean. nice staff. They put us in the room with the nicest view. The bed was very comfortable. Check out process was very easy, too.

Khuyết điểm: It was supposed to be a private balcony, but it was too open to the next balcony. There was no dividers between the balcony to balcony, so if the guests in the next room wanted to, they could just hop over to our balcony. It didn't feel safe.

Ưu điểm: Beautiful hotel with very classy people that are there to help you with anything you may need.

Khuyết điểm: Our room was beautiful but felt like there wasn't enough vanity space in the bathroom.

Khuyết điểm: I received numerous bed bug bites.

Ưu điểm: The trolley!!

Khuyết điểm: Noise from the freeway at night

Ưu điểm: The pool area was very relaxing and comfortable

Khuyết điểm: The pricing for food and drink in the pool area was too high.

Ưu điểm: Lovely orange color, romantic atmosphere, clean room

Ưu điểm: Comfortable, friendly staff and great food

Ưu điểm: everything. except the elevators were broken. truly hurt me. both elevators probably won't effect your trip but it made mine difficult.

Khuyết điểm: besides the elevators, the parking is a bit far but okay. everything else is awesome.

Ưu điểm: The room, the bed, pillows, shower, and the size of the safe.

Khuyết điểm: The daily parking fee of 22.00 and the additional 2.00 for taxes . Our card didn't work in the parking meter. We had to go another one. The a/c vent next to the bed was loud and the a/c kicked on.

Ưu điểm: Hotel was beautiful and very clean. Pool was small, but the pool area was amazing, with cafe style seating in one corner, pool-side service, and a walk-up bar.

Khuyết điểm: The shower had some small sketchy spots in the grout and the plate on the showerhead was loose so there was a hole showing. There was also a hole in the bathroom wall that was loosely covered by one of those plates you put behind a door so the doorknob doesn't make a hole...At check-in we weren't provided with a trolley schedule so we showed up at 730pm to find out the trolley only runs every hour except at 8pm so we had to Uber to City Walk. Additionally at check in we inquired as to parking costs and we were told that self-parking was $22 and we wouldn't be charged for a second day as long as we were out by midnight. We actually had to pay for half a day.

Ưu điểm: Convenience. The wedding we attended was held in the gardens of the hotel. Lovely garden, great service.

Khuyết điểm: No robes in the room. View of the parking lot not particularly inspiring. Noise from the highway annoying. Food not great. Restaurant VERY noisy, food below average. If you are without a car, you are kind of stuck. Swimming pool very crowded, good job we had no intention using it.

Khuyết điểm: Little pricey.

Ưu điểm: Great hotel would stay again.

Ưu điểm: Staff

Khuyết điểm: Noise Fans Tiny balcony Price

Ưu điểm: Short trip with my boys to CA; Universal Studios was our destination. Garland's relaxed vibe was great. Boys loved the movie at the pool. Trolley to the park made it effortless for mom. Restaurant take-out at the pool made dinner easygoing. Pancakes were amazingly yummy. Room was comfy and trendy decor. Garland made this getaway super relaxing.

Khuyết điểm: Would suggest movies at the pool every night- the desk said only on weekends but keep in mind any day of the week traveling with kids is a weekend for us.

Ưu điểm: Rooms are cool, looks nice overall.

Khuyết điểm: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Ưu điểm: Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.

Khuyết điểm: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Ưu điểm: The hotel staff was very helpful, and the restaurants on the 1st floor were good options to get inexpensive food. The room we stayed in was very spacious having a full kitchen and living room. A big plus was USB charging ports just about everywhere you could imagine.

Khuyết điểm: The only negative was that we found candy bar wrappers in the bedside tables in the bedroom. Other than that everything was clean.

Ưu điểm: Loved the scenery in the room

Ưu điểm: Our was so nice and more spacious than we expected. Will definitely choose this hotel again when we visit LA

Khuyết điểm: Only bad thing was the Wifi was too slow

Ưu điểm: Nothing

Khuyết điểm: I was over billed and nobody return my calls.

Ưu điểm: Nothing

Khuyết điểm: Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.

Ưu điểm: A heavenly night's sleep every night and an intelligent automated elevator system to prevent the "checkout rush hour waiting disaster." All the staff went above and beyond when they realised I had a rough time following the luggage mis-routing during the first two nights of stay.

Ưu điểm: We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.

Khuyết điểm: We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.

Ưu điểm: Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.

Ưu điểm: Green option to get points, guest services, room was clean, nice gym

Khuyết điểm: Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?

Ưu điểm: Overall experience/ patio

Ưu điểm: King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.

Ưu điểm: New and tech happy

Khuyết điểm: Too much outside noise gets in rooms

Ưu điểm: Beautiful rooftop pool area

Ưu điểm: Loved the intense and sensual mood this hotel sets. Dark and plush, straight out of a European vampire movie. Decor and staff pay attention to detail. Great for lovers or a place to retreat to on a business trip.

Ưu điểm: Fantastic roof. Very comfortable rooms. Great location.

Khuyết điểm: Uncomfortable couch in room. Not a great exercise room.

Ưu điểm: N/A

Ưu điểm: Liked location, price, shuttle, and that decent food choices were available after 10pm

Khuyết điểm: Rooms rather sterile.

Ưu điểm: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited

Khuyết điểm: No suggestions. Great hotel

Ưu điểm: Newly refurbished, stylish and clean. Staff were excellent and willing to help with anything.

Khuyết điểm: Nothing negative

Ưu điểm: The room was nicely updated.

Khuyết điểm: Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.

Ưu điểm: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.

Ưu điểm: Long term parking is next door.

Khuyết điểm: Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.

Ưu điểm: Well kept, clean, modern and friendly staff members! All you need at the airport property!

Ưu điểm: It was very close to the airport and had shuttles to and from every 10 to 15 minutes. Very handy. Lots of places to eat in the lobby area.

Ưu điểm: Clean, quiet.

Khuyết điểm: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.

Ưu điểm: Juan in the bar was great. Got us food when we needed it and he was very pleasant, helpful and friendly. He should be commended for a job well done. He went out of his way to help us.

Ưu điểm: Proximity to the airport and cleanliness

Khuyết điểm: Self Parking in an unmarked quick park building was inconvenient. Should have your name on the building somewhere.

Ưu điểm: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Khuyết điểm: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Khuyết điểm: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.

Ưu điểm: The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.

Khuyết điểm: I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.

Khuyết điểm: the check in staff was rude

Ưu điểm: Clean facilities.

Khuyết điểm: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Ưu điểm: Location of hotel for what I wanted was good.

Khuyết điểm: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David

Ưu điểm: The 48$ parking fee is simply outrageous.

Ưu điểm: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Khuyết điểm: I can't think of anything! Incredible stay.

Ưu điểm: Look of hotel

Khuyết điểm: Location a bit far from things to do.

Ưu điểm: Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay

Ưu điểm: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.

Khuyết điểm: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..

Ưu điểm: Cleanliness, the staff, facilities, bar, restaurant, the location!

Khuyết điểm: Mostly great experience! A couple of odd related employee related service issues but no big deal!