Khách sạn ở Los Angeles

Ưu điểm: The staff take extra measures to make you feel you are at home.

Ưu điểm: everything was perfect and the service was amazing

Ưu điểm: Great location, great staff, great service, beautiful boutique hotel

Ưu điểm: Breakfast was good. Restaurant was bright and cheerful.

Khuyết điểm: The valet parking was a nightmare.

Ưu điểm: Beautiful, spacious rooms with very comfortable beds and pillows. The concierge were extremely kind and helpful. They upgraded us and gave us a free drink at the bar whilst we waited for the room to be ready. Then the manager personally came over to us to give us the key which was a very nice, personal touch. He went around speaking to other guests as well which you don’t normally see in many hotels! The room service was delicious, with a good choice of options and the portions were very generous. The decor of the hotel is stunning it epitomises refined luxury. The pool is also very nice, as are the gym facilities but unfortunately we weren’t there long enough to enjoy them in our trip. Overall great hotel with great customer service and walking distance to all the best shops (Neiman’s 7 minutes) and Rodeo Drive (10-15 minutes).

Khuyết điểm: Could update and modernise the shower head.

Ưu điểm: Polite accommodating professional. Other hotel operators need to take a look

Ưu điểm: The Peninsula Beverly Hills is like a home away from home, only better! The service is exemplary, the facilities are first class (hard to move from poolside) and not to mention the beds - best I've ever slept in anywhere in the world. The monogrammed pillow cases are a particularly nice touch! Family friendly too which is a big bonus. We have stayed twice here and honestly would not go elsewhere.

Khuyết điểm: Nothing that comes to mind.

Ưu điểm: Everything !

Ưu điểm: The property is very beautiful. The interior decoration was very well done with old time glamor. Location is great.

Khuyết điểm: There were some surprises! On one of the nights, there were people moving furniture and disassemble furniture outside of our room for about 1.5-2 hours between 9pm-10:30pm. This is complete unacceptable at such an expensive hotel. We complained about it and the manager on duty just said sorry that she would ask the staff to work quietly. There was no other things offered. I feel that is was a turn off.

Ưu điểm: Gorgeous property, spotlessly clean, rooms so comfortable. The staff deserve separate mention because they were absolutely outstanding ! I would strongly recommend this hotel and would definitely stay again - thank you for a wonderful few nights

Khuyết điểm: Not a thing to fault

Ưu điểm: Friendly staff. Great location. Great hotel

Ưu điểm: The hotel car and driver worked beautifully and both drivers were delightful. The service in the bar was also very good and attentive.

Ưu điểm: Pre check in, check in, spa, Sunday buffet and pool.

Khuyết điểm: Low floor/no view

Ưu điểm: Good facilities and good rooms

Khuyết điểm: Building site nextdoor

Ưu điểm: The staff were really nice, the concierge team are amazing, they are very helpful and attentive. The hotel also has a house car to drop off and pick up within 2 mile radius, which is an brilliant service.

Khuyết điểm: The rooms are somewhat small.

Ưu điểm: Beautiful property.

Khuyết điểm: Very pricey needs to be more added to match to the prices asked for.

Ưu điểm: This is one of the best Four Seasons in the world .. if you are familiar with the brand. it will exceed your expectations

Ưu điểm: Everyone was very accommodating. Every staff member was friendly and helpful! We received directions from concierge staff as well as valet help! Room service saved us many times! The pool was perfect - the drink and meal service fabulous! The gym and spa were hidden gems! Don't miss the spa!

Khuyết điểm: Fighting the closet door, bathroom door and main door! Bathroom was very nice , but the shower water continually leaked to the floor because if the glass door design. Housekeeping got their daily service completed only one day. I started calling to tell them to service the room. One night they tried to service the room at 10 pm and continually knocked at 8 to do the same

Ưu điểm: My only suggestion is that you install toilet seat lids that don't crash

Khuyết điểm: I ordered a stead meal from the bar, they delivered my appetizer with my entree. They did take it back and deliver the steak later but it was just warm and I ate hurriedly so I wasn't eating cold asparagus.

Khuyết điểm: Not a real Four Seasons and drab in many areas. Worn furniture

Ưu điểm: Nice staff. Secure parking. Nice room with a living room with a fold out, and a separate bedroom. A handy kitchenette. Great central location within walking distance of many restaurants.

Khuyết điểm: Lighting could be brighter.

Ưu điểm: Beautiful furnishings

Khuyết điểm: Awkward entrance, say more about how to enter on website Weird room art that didn’t go with the wonderful architecture and furnishings

Ưu điểm: Amazing little hotel with a fantastic staff! I didn’t want to leave and can’t wait to visit again!

Ưu điểm: Room size

Khuyết điểm: Not 5 stars, inconsistent maid service, no room service, room key didn't work, fit and finish not 5 stars...

Ưu điểm: The location is pretty close to some restaurants and shopping

Khuyết điểm: It is not worth the money. We found dirty dishes and cups as we arrived, we had a problem with our room and called the front desk to try to fix it right away and were told management would contact us, never heard from anyone. We emailed management only to receive excuses of a poorly managed check in with an employee who is clearly not great at her job. We travel a lot and try to give smaller boutique hotels our business but this one didn’t pass the test. Will not be coming back

Ưu điểm: Everything

Khuyết điểm: Nothing, the hotel is a gem

Ưu điểm: + Location, many restaurants and cafes around + Bed was comfortable + staff

Khuyết điểm: Nothing

Khuyết điểm: Noisy AC or fan in the bedroom; no door to the bedroom

Ưu điểm: Spacious room, gorgeous courtyard, spotlessly clean. Whole place had a lovely, tranquil feeling. We loved the roof deck, especially in the mornings and evenings.

Ưu điểm: Location is great. Very close to UCLA campus with lots of dining nearby. The hotel is not big which is easy to access. Staffs are friendly and helpful.

Khuyết điểm: Kitchen is not fully equipped but considering limited space this is good enough for a short stay.

Ưu điểm: Great hotel in Westwood LA, especially for family with children. Close distance to several good restaurants, cafe, etc.

Khuyết điểm: n.a.

Ưu điểm: Very nice upscale hotel , roomy , even with washer And Dyer . Great stuff , very nice peoples there . We will definitely stay there again next time when we in LA .

Ưu điểm: The hotel is very well located just a block away from Hollywood boulevard and the Metro station. We did most of our Hollywood discovery by walking from there and it is perfect. Also, the Metro connects you with Union Station and other convenient stations in a few stops. The location is perfect. The staff was very helpful and warm, and the hotel is pretty new, in a modern boutique style. The internet is quite good. Everything was great, the hotel is not cheap but the value for money was what we expected.

Khuyết điểm: Everything was great.

Ưu điểm: Staff was excellent. Hotel is beautiful, has a great bar, great coffee shop, great neighborhood.

Khuyết điểm: The pool was a big part of why I chose the hotel. It was closed for maintenance for half my stay. I ordered room service and they didn't tell me they were out of my wife's lunch until the server got to my door. No time to order again, decided to just split my lunch with her, but that's very bad room service.

Ưu điểm: Staff were friendly and welcoming

Ưu điểm: Great hotel, great location, great staff and room size! Free wine hour is a fantastic touch! Helpful and catered to all needs, couldn’t ask for more! Would definitely stay again!!!

Ưu điểm: Loved the hotel and our room with a view of the Hollywood sign. Gorgeous decor and the staff were so professional and friendly. Happy hour at 5pm with complimentary drinks also went down a treat!

Ưu điểm: What a find! Clean and comfortable. Centrally located. An onsite restaurant, serving a variety of vegan to meat dishes that was reasonably priced for the city (and extended hours of operation - perfect for late arrivals). Great Bar & Lounge area. Live music. Complimentary morning coffee served in the restaurant for guests.

Khuyết điểm: There wasn't anything not to like -- except perhaps larger "to go" cups for coffee (Really not a deal breaker). Truly wanted to stay another night.

Ưu điểm: Friendly staff and great facilities

Khuyết điểm: Expensive around town

Ưu điểm: No coffee maker in room, water pressure in shower inadequate. Strange art on walls. No complimentary water bottles.

Ưu điểm: The receptionist is friendly and nice,room is clean and comfortable.

Khuyết điểm: But the bar is a little bit noisy in the evening once you passed by the lobby.

Ưu điểm: Very stylish and comfy

Khuyết điểm: None

Ưu điểm: nice interior design

Khuyết điểm: staff lost my banking card, took 30+ hours to locate it, luggage took closer to 30min to arrive from concierge, confused an seemingly uncoordinated staff. made the experience bad. The bathroom made some kind of plumbing noise that keept us awake at night.

Ưu điểm: Location and View

Khuyết điểm: Pool was a bit small

Ưu điểm: Everything

Khuyết điểm: Nothing great place

Ưu điểm: Staff was excellent. Everybody wanted to go extra mile.

Khuyết điểm: Reading light was busted. Lamp on the table was without a cord. Eggs and coffee were cold.

Ưu điểm: Excelent location, friendliness and availability of staff ( they brougth us a fridge) , cleanliness and room ambiance.Thank You!

Ưu điểm: Staff.

Khuyết điểm: Reading light did not work. Table lamp did not had a cord.

Ưu điểm: The rooms were very comfortable. While there was an unpleasant incident on one of the nights (where we were not informed upfront on the water supply shutdown), the manager subsequently handled it professionally.

Khuyết điểm: NA

Ưu điểm: The staff was pleasant location was great food was good

Khuyết điểm: The pool area Head one person run it Service was slow

Ưu điểm: When things went wrong as they can do the staff were very quick to put it right . It was also fun bumping into Hollywood stars who were at the hotel !

Khuyết điểm: They need to ban smoking in all rooms as the aircon carries air from one room to another

Ưu điểm: Personalised service

Ưu điểm: The staff, the attention to detail, and the location was perfect!

Ưu điểm: Location near LA Live was a plus. Pool deck area was a wonderful amenity.

Khuyết điểm: The property was not maintained well. The house car was not as advertised. It was not kid friendly. Amenities were very weak. Worst value for a Ritz we’ve been to. Will not be back.

Ưu điểm: the bathroom and shower area was nice.

Khuyết điểm: The price of the hotel isn't worth the mediocre look of the room. Your paying for the location and name of the hotel not the actual luxury.

Ưu điểm: Very clean, front desk staff extremely helpful.

Khuyết điểm: Staffing around pool did not meet expectation. Food ordered never arrived and staff not even apologetic

Ưu điểm: Everything at this hotel met or exceeded my expectations! The design detail in the room, the fixtures, the linens, the service, the food. I will stay here anytime I'm in DTLA for business! The price comparison can't be beat.

Khuyết điểm: Not enough seats or shade at pool

Ưu điểm: This is one of the most beautiful hotels I have ever stayed at !!!

Ưu điểm: Super clean! Very comfy beds!

Ưu điểm: The rooms are beautiful and the pool area is a great place to relax after a day of sightseeing

Ưu điểm: The pool area was excellent as was the space of the restaurant.

Khuyết điểm: Didn't love the bed. Too soft.

Ưu điểm: Might want to read what I didn’t like

Khuyết điểm: The smell of marijuana in the hallways multiple days and for that reason I would never stay here again

Ưu điểm: Cleaned room with dog inside. Offered a dog bed. Friendly staff.

Khuyết điểm: Plugs to charge devices didn’t work on one side. Light controls hard to figure out. Potatoes were charred to a black crisp. Valet phones didn’t work.

Khuyết điểm: Area was filled with homeless people and was scary.

Ưu điểm: The decor was beautiful, the bed extremely comfortable, lovely bath area with free standing tub. The walk in robe was very handy as we had a lot of luggage

Khuyết điểm: The amenities fee on checkout. $25.00 USD per night. I had prepaid and was unaware of this charge

Ưu điểm: Great location. Roof top pool is fantastic. Cocktails bar and restaurant highly recommended.

Ưu điểm: I've been a fan of the Nomad since first staying at the New York location. just the best food and service in the best setting.

Ưu điểm: Beautiful hotel. Very modern with great views, fast elevator, and awesome sushi bar.

Khuyết điểm: $50/night parking

Ưu điểm: Location and service Friendly staff they treat you like a king

Ưu điểm: Big rooms Big bathrooms Location is central Family friendly Friendly staff Highest lobby I have seen it's on the 70th floor You can see half of LA from your window Most of your needs are 5 mins walking

Khuyết điểm: Nothing

Ưu điểm: The buffet was beautiful and the views are amazing. Food is excellent and lots of options. They even have a fruit bar where you can request whatever fruits you want and they'll chop them up in front of you while you wait, into bite size pieces. Awesome. The elevators are soooo cool once you figure them out. Very fast. Your ears will pop and you will feel the g-force. All you have to do is key in where you want to go and the screen directs you which elevator to get into. No button pressing necessary in elevators. The sushi place is like nothing I've experienced before. You can get all you can eat sushi and it goes around in front of you on conveyor belts with little glass covers and you grab what you desire. SO FUN. Again, incredible views all around.

Khuyết điểm: VALET was a nightmare. Crowded and hot. Instructions were not clear when we checked in so it took close to an hour to get our car. Everyone was friendly enough but they really need maybe more staff to check people out down there or something. If you're trying to get your car at check out time, call ahead and have it pulled up.

Ưu điểm: The hotel is new and well located. The views are absolutely beautiful, and the breakfast is of very high quality. Whether you are having breakfast or dinner, it is guaranteed that you will have a good view of the city.

Khuyết điểm: We were billed incorrectly on departure for our breakfast, and it took several minutes to fix this problem. In addition, we were improperly charged for using several of the hotel facilities.

Ưu điểm: Best ever! Drinking a beer at 73 Floor amazing!

Khuyết điểm: All ok

Ưu điểm: Great location beautiful views on 50th floor hotel pool and amazing hospitality

Khuyết điểm: A few holes in bedding

Ưu điểm: Very well placed in LA

Khuyết điểm: They are so busy that we get no service. I should have gotten my room at 16:00H but ont got it at 21:15H. They did credit me 100$ on the room.

Ưu điểm: the breakfast is charged U.S.$ 35.00 per person + taxes = U.S.$ 45+ but it has very small place and lot lot lot of people and very big waiting line . also if u come at around 9.15 or little later say bye bye to breakfast as waiting time is 45-50 minutes and at 10.00am sharp sharp sharp everything is taken away and at 10.03am u can all empty as if the staff is super super tired and want all the people to go away and so not nobody can even see anything . crazy what happens at 10.00am , a show must see if u like to watch funny staff working .

Khuyết điểm: first we paid breakfast included but 1 day just missed as we came at 9.30am and waiting time was 45minutes so girl told she can give us table ( for breakfast ) but restaurant closes breakfast which is not her problem and she cannot help . for what I need than table ? to sit ? second on last day at 11.50 I just requested to please give me late check out as priority club member just till 12.30 and reception staff straight said in bad tone no we cannot and I must leave the room as soon as possible and check out . what they wanted I come in underwear and do the check out may be that will give them satisfaction . don't know what they feel . and had a feeling big number of staff appointed feel either they are special / or place where they work is special or both . anyway . good luck and hope if somebody can digest after paying U.S.$ 400+ for room standard per night then get humiliated and stay .

Ưu điểm: The bed was so comfortable I never wanted to leave

Khuyết điểm: It’s a little annoying that you have to take 3 elevators to get back to your room if you valet park your car buth that’s it.

Ưu điểm: view, pool, restaurants

Khuyết điểm: I usually don’t write reviews, but this time I feel like I have to. First thing,I really enjoyed staying at this hotel. It was a great experience with a pool and a few good restaurants inside of the hotel. After the check out we decided to take a walk around DTLA and we did leave our bags at the front desk, which seems like a good idea. But, when I got home I realized that my jewelry bag is missing. I reached out to the hotel to see maybe housekeeping did find it, the answer was “no” and the hotel management/ security wasn’t really addressing the problem. I don’t know if the housekeeping took it or people who looked after our bags went through my bags when we went for a walk. I don’t want to accuse anyone, but the fact is my jewelry is missing and no one seems to care. I will think twice, before staying there again.

Ưu điểm: Room size, Room condition, room service

Khuyết điểm: Breakfast menu did not change for five days

Ưu điểm: clean, modern ,comfortable

Khuyết điểm: Parking was too expensive, even though nearby parkings are much less pricy

Ưu điểm: Great location great front desk staff clean room and good food

Ưu điểm: location and wide room

Khuyết điểm: breakfast

Ưu điểm: great location, very nice place.

Ưu điểm: Large room

Khuyết điểm: I was charged after 1 day from my check out with an amount that's not in the receipt !!

Ưu điểm: The hotel rooms were extra clean and loved how the rooms had a kitchen combined.

Khuyết điểm: Need to improve breakfast as you can add more to the menu for the price we are paying.

Ưu điểm: Every thing

Khuyết điểm: The car parking is expensive

Ưu điểm: Hotel was very comfortable. Good breakfast

Ưu điểm: The receptionist were great and hospital and

Khuyết điểm: The breakfast were simp but you can make waffles by yourself.

Ưu điểm: Everything

Khuyết điểm: Service response time was abit slow.

Ưu điểm: Concierge extremely helpful in making my dinner reservations and giving suggestions even before I arrived to hotel.

Khuyết điểm: There was no exhaust fan in the bathroom and it became very steamy when taking a shower! But the bathroom was very nice.

Ưu điểm: Location

Khuyết điểm: Reception attitude

Ưu điểm: Every thing

Khuyết điểm: The breakfast

Ưu điểm: Great location with amazing view and very helpful staff. Reception also very helpful whatever we needed

Ưu điểm: Great view, comfortable bed, desk and seating area. Massive bathroom!

Ưu điểm: Closey place but could do with some freshly scented flowers when you walk in and brighter reception area. Complimentary fruits in room and better breakfast selection !

Khuyết điểm: Abit dull as you walk into reception

Ưu điểm: Wonderful location, great breakfast

Ưu điểm: The room was nice, big , quiet, and clean. the facilities in the hotel were great. I had a good experience staying there, and i was considering booking again, but i changed my mind when they charged me extra and lied to me.

Khuyết điểm: They charged me extra at check out, when I asked them about it, they told me they will return the extra charge, but then i found out that they have charged me the same amount again instead of returning it back, I tried to call them and email them about it with no luck, So I had to go back to the hotel to talk them directory about it, and When i was explaining the issue to the front desk staff, She was very rude trying to convincing me that they did not charged me any extra, and after I showed here my bank account, she start calculating and find out that there is an extra charges and she promise to return them, but again they only return half of it.

Ưu điểm: every thing from valet to reception to house keeping to breakfast absolutely exceptional

Ưu điểm: Pool and room

Khuyết điểm: Concierge. Manager. Customer service. They illegally charged my card.

Ưu điểm: The room was beautiful and comfortable! The staff was great!

Khuyết điểm: Everything was awesome!

Ưu điểm: Welcoming restaurant plus good food.

Khuyết điểm: Front desk changed my room from top floor suite to mid-level suite without my consent. (though moved me back 2 top floor later) While I was in room, other guest of the hotel entered my room with a key card!!! My own key cards expired on the second day.

Ưu điểm: We had a wonderful experience at this hotel. Luxury, Luxury, Lixery; and at and affordable price!! Will definitely stay here again!!! Loved the balcony with the room!

Ưu điểm: Well maintained. Clean. Nice staff.

Ưu điểm: location

Khuyết điểm: not much in hotel to do.. It was not as good as it looked on the Net...

Ưu điểm: ery good location, near to the atraction. Car needed, everiting is near to the hotel. good starting point. Very good breakfast, and dinner kitchen

Khuyết điểm: -

Ưu điểm: Staff was polite at all times.

Khuyết điểm: Dinner was a mess. Waiter was great, but the restaurant opened late, new menu, which tried to be too trendy. (I really just wanted a rib eye). Menu was like topas. Portions small, overpriced.

Ưu điểm: Everything was great.

Khuyết điểm: No complaints.

Ưu điểm: Excellent hotel in a great location. Rooms are good but need a few extras such as coffee table, additional chairs etc.

Ưu điểm: Very quiet. Staff were extremely nice and helpful

Khuyết điểm: Nothing to do with the hotel, but couldn't walk safely by myself to the Westfield Mall because of ongoing street maintenance. I took your free shuttle in the Tesla Model X!

Ưu điểm: Good property arranged and cleaned. Thanks

Ưu điểm: Staff are excellent. Hotel employee at front desk most helpful. Beautiful rooms and architecture. Great views. Location is great - easy to get to most areas on the Westside and beyond. Fast valet.

Ưu điểm: The hotel was clean and had a nice pool

Khuyết điểm: Our room had the power plant outside our window and we could not sleep all weekend .

Ưu điểm: Everything

Ưu điểm: It’s close to the metro station and the room is cozy. There is a Chinese food and 7 eleven around the hotel. I enjoyed it.

Khuyết điểm: Nothing. The price is a little higher than expectation.

Ưu điểm: Staff very friendly. Nice restaurant for breakfast. Convenient location. Nice pool facility.

Ưu điểm: Location and facilities.

Ưu điểm: Great location for the tourist visit, staff friendly and helpful. Facilities all you need. Pool area/bar excellent. Right in the heart of a great location.

Ưu điểm: This Hotel has a great location. Just few minutes walk till the walk of fame. Our room was big and very comfortable.

Khuyết điểm: The area where the hotel is located is always crowded and sometimes very loud. The pool was also full of people and we could not find any chair free by the pool.

Ưu điểm: Comfortable hotel in a great location

Ưu điểm: The Hotel, the room view, the staff and the positive manner by which the staff not only greeted us, but also how they were engaging.

Khuyết điểm: That my stay was only for one night

Ưu điểm: Location is great

Khuyết điểm: Car parking and breakfast are expensive

Ưu điểm: The location.

Khuyết điểm: No.

Ưu điểm: Location, good sized suite, and staff was friendly.

Khuyết điểm: The bathroom grout had mildew (thankfully we didn't need to use the shower), there is a very outdated iPod/iPhone docking clock & no way to stream music otherwise from a phone. The view of the Hollywood hills was fabulous, but our window was filthy

Ưu điểm: The bed was comfy, the view was great, the staff was great. The pool area was nice. Breakfast was great.

Khuyết điểm: I wish there was a refrigerator in the room. But hey not a big deal. The bathroom could have been cleaned A little better. Although it was great, I think the breakfast buffet could have been a little cheaper.

Ưu điểm: I was traveling with my 11 year old daughter and this location was perfect for us. We enjoyed the buffet breakfast (additional charge), the pool, and the location. The room was very comfortable and clean. There is an outdoor mall adjacent to the property with an easily accessible parking garage and lots of dining choices. The hotel was steps from Hollywood Boulevard and some main attractions. It was also close enough to Universal Studios that we were able to Uber and didn't need to use the rental car.

Khuyết điểm: I paid for a room with a view of the iconic Hollywood Sign, which we had, however the room was right next to the service elevator and therefore quite noisy at night. Also, the shower door did not keep water in the shower, and the floor was often slippery. Finally, it felt like there were extra charges on everything, and we were not informed at breakfast that as an adult, I had a choice of hot or cold buffet - taking only the cold buffet made it a lot less expensive. Valet parking is $50/day so we ended up doing self parking in the garage nearby. Note to visitors - while the area is full of tourists, the hotel is an island of calm and luxury in a part of Hollywood which is rather seedy.

Ưu điểm: They had a bigger room available and upgraded us.

Ưu điểm: Super comfy beds. Great location

Ưu điểm: Staff and location

Ưu điểm: From the second we arrived we could not have been more thrilled to stay here. The staff was extremely friendly, the property was adorable, and was filled with something for everyone. We took advantage of movie night by the pool, the urban walk, and the trolley to Universal. We love the Garland!

Ưu điểm: The grounds are well kept. The staff is exceptionally helpful and friendly. The food at The Front Yard is great. Love the free shuttle to Universal.

Ưu điểm: The decor and atmosphere were so relaxing. Staff fantastic. Great food in restaurant both for breakfast and dinner.

Khuyết điểm: Small balcony overlooking car park and freeway so not a good view and pretty noisy with traffic

Ưu điểm: We were very impressed with the entire Property, it is very resort Like, It has all the facilities all on one property including, rooms, parking, pool, loungers and hot tub, pool bar and café, courtyard with seating and a wonderful restaurant with a great Happy Hour. Exceptionally Clean and Outstanding Service throughout the Property.

Ưu điểm: Kids loved the buffet and the pool. Great location with a shuttle to Universal. We checked in late, and checked out early to go to Universal. After a long hot day, we returned to pick up our car and luggage. I asked if we could use the pool and get a drink as we did not get a chance to enjoy the hotel. Both parents and kids needed some down time and the staff could not have been more accommodating. Swim, hot tub and a cocktail....Score!

Ưu điểm: It was very clean and the air conditioning was great! The staff were a pleasure to deal with.

Khuyết điểm: We had spiders in our room and we were told there would be a microwave in the room. There wasn't. The beds were too soft.

Ưu điểm: Great location. Beautiful outdoor areas. Restaurant food and gift shop were very nice. Valet parking was efficient.

Khuyết điểm: Pool closed for more than half of our stay. Housekeeping didn’t remove food service items from our room or leave fresh toiletries, even though we left a handsome tip. Drink machine in our building was not working. Buildings smell very old.

Ưu điểm: Location and proximity to Universal Studio

Khuyết điểm: The room was outdated, small and not very clean. The bed felt like a blow up mattress and the shower had awful water pressure.

Khuyết điểm: We stayed as a family of four and we all were attacked by BEDBUGS. The room was not clean either, there were hair on the towels when we first entered the room. The airconditioning was too noisy.

Khuyết điểm: Parking was expensive. It was 44 dollars for one night

Ưu điểm: Serve good bfast

Khuyết điểm: None

Ưu điểm: How accommodating the staff was. They got us in for a earlier check in. The hotel itself was very clean. The room was so nice and spacious.

Ưu điểm: Breakfast was good, but extremely busy. Very nice and well thought out bathroom.

Khuyết điểm: Rooms are small and some of the lights were not working.

Ưu điểm: Breakfast, location

Khuyết điểm: High Deposit

Ưu điểm: Everything size of the room all the facility's

Khuyết điểm: Nothing

Ưu điểm: I love it. My daughters love it

Khuyết điểm: Everything was good

Ưu điểm: Location, Associates and Food

Khuyết điểm: Pricing could be more affordable.

Ưu điểm: Large beautiful room

Khuyết điểm: Expensive payed parking

Ưu điểm: Everyone was nice and property is great near lax

Khuyết điểm: Just more towels rags etc in the room

Ưu điểm: Above my expectations!!! Great customer service. Very welcoming. You feel you are at home.

Khuyết điểm: Nothing

Ưu điểm: Great security made my family feel comfortable, the hotel is very clean and quiet! Free breakfast, parking, heated pool, pet friendly, WALLY, kitchen in room!!! Excellent!!!

Khuyết điểm: EVERYTHING WAS PERFECT!!!!

Ưu điểm: Staff is great. Room was great. Location is great.

Khuyết điểm: I got a ticket for j walking Dont let it happen to you.

Ưu điểm: Location and staff were great and room as well

Khuyết điểm: No

Ưu điểm: The best part about this hotel was by far the location. Its next to everything.

Khuyết điểm: The size of the shower (no bath) was a nightmare.

Ưu điểm: No Breakfast included. Very expensive if you decide to go for it.

Khuyết điểm: There just so happens that there were earthquakes on the nights we stayed at the hotel. The elevators stopped working per regulation. So waiting for the hotel took 30 minutes at a time.

Ưu điểm: Clean and elegant

Ưu điểm: The hotel was really nice and clean. Our room wasn’t ready on time but they gave us complimentary breakfast.

Khuyết điểm: Some of the people you checked in with looked down on you a bit.

Ưu điểm: Location

Khuyết điểm: Too much traffic. But that's LA.

Ưu điểm: Breakfast was great and so was the location

Khuyết điểm: nothing

Ưu điểm: The staff is so kind and I really love the room.

Khuyết điểm: nothing.

Ưu điểm: Location

Ưu điểm: Great location, comfortable room, and friendly staff

Khuyết điểm: Bar was closed :/

Ưu điểm: Service and luxurious rooms! Best part is that deck with the fire place

Khuyết điểm: The parking fee of $56

Ưu điểm: Great location. Very soft and comfortable beds.

Khuyết điểm: Everything very expensive.

Ưu điểm: The person at the front desk handled the issue very well but it was still frustrating to deal with

Khuyết điểm: They did not have our reservation when we arrived despite already charging me that morning

Ưu điểm: Bed was so comfortable

Khuyết điểm: They only had king beds when we needed two queens

Khuyết điểm: Parking the car is a pain. And overly expensive

Ưu điểm: Customer service was amazing. They sent someone to set up the extra bed for our kids right away.

Khuyết điểm: A stain on the comforter and some stray hairs in the bathroom.

Ưu điểm: Location

Ưu điểm: everything plus location is perfect !!!

Khuyết điểm: N/A

Ưu điểm: Great experience & definitely will book a return visit.

Ưu điểm: the vibe of the hotel.

Khuyết điểm: room was never cleaned, coffee/ drinks never replenished. a welcome desert was left in our room with flies on it.

Ưu điểm: Location wise, the hotel is walking distance (2 mins) from Target & CVS (pharmacy). Thats excellent. The staff was very polite, helpful, & wonderful. I was in LA to get a surgery done. And the staff were very sweet & helpful starting from getting me a wheelchair to get to my room, asking how im feeling when they see me, lending us scissors & a mini fridge (no charge) to store some stuff, weighing our luggage when checking out. I’d say the best thing about my stay was the staff. The room & bathroom were spacious and never felt too small for 2 people. And the AC was excellent, since LA can get quite hot (July). The hotel hosts quite a few loud parties. So if you prefer quietness (like myself), stay in high floors ( such as floor 9). Its super quiet & cannot hear any noise from downstairs.

Khuyết điểm: In terms of cleanliness, there is room for improvement. When checking in, there was a huge pink stain on the carpet that was never cleaned. The beds & pillows were super uncomfortable. The bed mattress was not firm and the pillows were very very soft. Unfortunately, me & my friend did not get any good sleep the 2 weeks we were there. The appearance & decoration of the room is outdated. For a hotel as famous as this, the rooms should have better decoration. A problem i face in every hotel is lighting. The room was always dim and never well lit due to lack of good lighting. I mean its good the sun sets late in LA in summer, but the room could use better lighting.

Ưu điểm: Location

Khuyết điểm: Rooms are worn

Ưu điểm: Loved everything, but workout facilities need to be updated and more equipment added.

Ưu điểm: Beautiful Lobby .. fruit infused water everywhere !! Pool was small , but warm & nice comfortable lounge chairs ( could have one or two more !!!) Staff was very friendly and accommodating . Very eager to please guests Valet parking was Efficient !!!!!! Bed was really comfortable , sheets AWESOME Late night food available in bar area was a big Plus !!

Khuyết điểm: Parking fee a little steep @ 52.00 /night .

Ưu điểm: Great food and piano bar

Khuyết điểm: Wish I had known we'd be staying in an ADA room

Ưu điểm: The property was beautiful. The concierge,Amy , was amazing!

Khuyết điểm: Bartender in makeshift bar( remodeling?). Not friendliest. Told it would stay open until 1 am and he gave last call at 12 am.

Ưu điểm: The staff were all excellent, helpful and friendly. The Room was relatively spacious and comfortable v

Khuyết điểm: Expensive and food was mediocre

Ưu điểm: Hotel and room layout was amazing! Staff were welcoming and eager to help. It was so easy to talk to them and get situated. Location of the hotel itself is prime, smack dab in the middle of DT LA. We could walk over to the Walt Disney Concert Hall, Grand Central Market, and many local bars. Room was super comfortable and spacious. We got lucky with the pricing too! Would stay again for sure.

Ưu điểm: Very nice hotel with nice rooms.

Khuyết điểm: Construction work going on which was very disruptive. Pool area was not great.

Ưu điểm: The hotel has a nice location in DTLA. Staff was courteous and friendly.

Khuyết điểm: Parking is expensive:(

Ưu điểm: Everything!

Ưu điểm: Everything was amazing. Staff is very friendly and helpful.

Ưu điểm: The location is great and was easy to access late at night. The lobby is beautiful and the staff was friendly. We arrived after midnight and were hungry. Appreciated the restaurant being accommodating as they were closing. Excellent food!

Khuyết điểm: The rooms are fine and clean, but really nothing extra special. The vanity area is way to small. Valet pricing cost is extremely high and self parking wasn't really an option late at night and in downtown a woman and her 11 year old son.

Ưu điểm: Staff was very friendly, especially the concierge Amy. Amy was very very helpful, competent and gave us a lot of valuable advice on places to visit. Nice attentions were also the complementary pastries, infused water etc.

Khuyết điểm: The hotel restaurant could use more variety of food and more tasty food on the menu.

Ưu điểm: The staff at the Omni Hotel were excellent. I will recommend this hotel.

Khuyết điểm: They didn’t have shutter buses from the airport to the hotel.