Khách sạn ở Florence

Ưu điểm: The hotel is beautiful. Great location. Cosy. It reflects Florence at its best. The staff was great, friendly, helpful, knowledgable about the area, restaurants, shows. We had a great time.

Khuyết điểm: Our only complaint is Florence is a noisy city at night and that requieres windows that are soundproof. If they change this, its a 5 star for us.

Ưu điểm: Excellent service high quality hotel, really loved it and will definitely recommend and come again

Ưu điểm: We stayed in three hotels during our trip to Italy, and this was our favorite. Very centrally located, a short walk to all the museums, etc. The staff is extraordinarily helpful and sincerely friendly. The room was gorgeous, the breakfast the best we've experienced in a long time. We'd definitely stay here again if we returned to Florence.

Khuyết điểm: A tad cold, even though it was in the 90s outside. Had to turn off the AC. That did the trick.

Ưu điểm: Location and staff very helpfull

Ưu điểm: The staff was extremely nice and very helpful. Always at our disposal. The hotel itself is an upscale boutique hotel that is clean and modern.

Khuyết điểm: There is nothing to report that we did not like. the hotel was fabulous.

Ưu điểm: Great location. Very restful room / bed

Khuyết điểm: No

Ưu điểm: great location, quiet, clean, staff excellent, breakfast very good

Khuyết điểm: coffee at breakfast

Ưu điểm: The locations is great because it is located within walking distance of all the major sites, the train station,many restaurants and the market.

Khuyết điểm: They closed the rooftop restaurant/bar area for a paid event, shutting out and inconvenienced their regular hotel guests.

Ưu điểm: The location cannot be beat. The hotel was clean and well maintained. The breakfast was awesome. And the staff were friendly.

Khuyết điểm: The only drawback was that the walls are too thin and you can hear a lot of what goes on in the room next door.

Ưu điểm: We liked staying in a well maintained older hotel. Rich dark wood throughout, stained glass windows, and a view of Florence from the rooftop terrace that is unbeatable. Staff was helpful.

Khuyết điểm: We had a water leak in the bathroom that we couldn't pinpoint, but the smell wasn't reassuring.

Ưu điểm: The rooftop garden restaraunt panoramic view is breathe taking! the food was delicious pricey but well worth every bite. The service was very classy, polite, attentive and friendly the staff made me and my two daughters feel very special. The waiter brought my daughter a shawl when he saw that she was cold and offered us one as well. Our room had a window with a view for people watching, the maid kept our room very clean, every evening when we arrived back from a long day our beds would be turned down waiting for us. The location of the hotel was perfect every thing in walking distance. Doormen and bell hops very friendly and courtesy. The gentleman that checked us in was friendly and welcoming and accommodate us with a bigger room when we revealed to him that our room was too small for 3 girls. We were hoping to see him again next day to thank him but we never saw him again. The breakfast is wonderful and delicious! Lots of food even at 945! i love the historical story of the hotel and old pictures of the hotel in the past. The antique furniture, history, and decor can only be appreciated by historical buffs. A historical beauty!

Khuyết điểm: Some of the front desk staff were snooty and not very welcoming. The first gentleman we met was friendly we saw him only once out of the six days we were there. When I did ask questions front desk staff very short and make you feel like you are troubling them. The first room #145 was way to small for a mom and two teenage girls. I had adapters for my phone and the only one it would fit in was the bathroom. The Internet is very weak (which I knew coming in seems to be # 1 complaint). When you first walk thru revolving doors there is a woman sitting at a table not sure if she is with hotel however she is not very welcoming she is first person you see and she does not smile or say hello she does not make eye contact she is setting the tone and it is not good, smile say Bon Journo!

Khuyết điểm: The beds were extremely hard.

Ưu điểm: It is close to railroad station and downtown. Staff are proffessional and rooms are clean. We used two rooms. Very nice hotel.

Khuyết điểm: None

Ưu điểm: Very nice hotel . Old but when you walk in a room looks totally different . White tiles in bathrooms and all very clean and good quality with and charm . Beds a little hard but dig. Great quite rooms looking over inside gurden. Restaurant overlooking all Florance at breakfast and also for dinner with many outside tables . Stuff very friendly and helpful , concierge knows their stuff , ask for their suggesting if you need to travel around.

Khuyết điểm: Everything

Ưu điểm: It was a bit difficult to find it, but it is very close to the rail station and a 5 min was to the Duomo. Not so comfortable mattress, but clean and comfy rooms. The complementary breakfast was amazing.

Khuyết điểm: Not so comfortable mattress

Ưu điểm: Stuff we liked: 1. The location was hard to beat - we could walk everywhere. 2. The free breakfast in the morning was a nice way to start the day. 3. Staff was incredibly friendly and helpful - got us reserved tickets into Ufizzi and Academia and provided helpful suggestions. 4. Room was clean and bathroom was on par for what I have come to expect from Italy. Air conditioning and wifi were nice to have.

Khuyết điểm: To be honest, we were really pleased with the place considering price, location, and friendliness of staff. The one thing I would say is that the bed - while not uncomfortable and completely adequate - was not an incredibly comfortable bed. But it worked - we slept great.

Ưu điểm: It was pretty shitty considering my reservation was cancelled by you guys and had to find somewear else to stay that day and no one know what the fuck was going on! Inconsiderate assholes!

Khuyết điểm: Wish you wouldn't have cancled my fucking reservation. .