Khách sạn ở Hội An

Khuyết điểm: Bữa sáng quá ít đồ ăn

Ưu điểm: Very good people Would like to hep u with anything

Khuyết điểm: The breakfast need to have more other salads

Khuyết điểm: I would have liked the pool closed a few hours later

Ưu điểm: Amazing place! Great pool and friendly staff, loved the bathtub! Everything was perfect. We extended our stay!

Ưu điểm: Very good hotel. The location was perfect to visit the old city. The staff is so kind and the rooms are big and well decorated. The bath have shower and bathtub separate in a spacious area. The breakfast is very good. The swimming pool was enough

Ưu điểm: Excellent staff who were very attentive to all requests.

Ưu điểm: The personal service. The staff at the front desk were the kindest, sweetest people and went out of their way to show hospitality. The pool area and courtyard was beautiful, and our room was clean and comfortable. I loved the shower as well. They had free bikes to take out which was great for going down to the beach and escaping the heat of old town a little bit. It was also a really easy walk into Old Town, though, and we could be right in the center in about 10 minutes. There was also a great tailor next door named Tan Tan, and Lieu took such great care of us there as well. We loved staying at Little Villa!

Ưu điểm: The staff were all extra friendly and accommodating!

Ưu điểm: The staff was super friendly and very helpful. I highly recommend this hotel to anyone staying in Hoi An.

Ưu điểm: Phòng rộng và mát

Ưu điểm: Well presented small hotel 5 minutes walk from old town. Staff are very helpful, there’s bikes to use to cycle to the beach (An Bang is about 20 mins north), and a nice pool to cool down at the end of the day!

Khuyết điểm: Minor point - there’s not a lot of seating around the pool.

Ưu điểm: Location, service, swimming pool and very spacious hotel room

Khuyết điểm: Nothing

Ưu điểm: We loved everything about our stay here. No complaints at all and cannot say enough great things about the property or its staff. The location is excellent, just away from the busy center of town and not far from the beach.

Khuyết điểm: We regret not spending more of our trip here!

Ưu điểm: Giường thoải mái

Khuyết điểm: Nền nhà và phòng tắm cũ kỹ. Gạch hành lang cũ. Ko đúng chuẩn 4 sao

Ưu điểm: Our favourite hotel from a month long trip around Vietnam. Great air con, comfy bed, helpful staff and very good breakfast!

Ưu điểm: Mọi thứ đều ok, gần trung tâm, nhân viên dễ thương, view khá đẹp

Khuyết điểm: Nên mở hồ bơi sớm hơn tầm 5-6g để có thể vừa bơi vừa ngắm bình minh

Ưu điểm: Exceptionally caring staff and spacious room. The best performance/price in Hoi An so far IMO

Ưu điểm: Khá gần với phố cổ. Trang trí phòng ốc đẹp mắt. hồ bơi sạch sẽ. Bữa sáng ngon, đa dạng và phong phú

Khuyết điểm: Độ cách âm của phòng chưa tốt lắm.

Ưu điểm: Awesome breakfast with loads of choice. Great swimming pool. Staff were stand out, I have no idea how they knew it was my birthday, but they presented me with a cake which had my name iced on it. An absolute wonderful experience for the whole ten days we were there.

Khuyết điểm: Everything was awesome.

Ưu điểm: everything is fine

Khuyết điểm: a bit far away from the ancient town

Ưu điểm: Can’t fault this hotel at all. Fantastic rooms, fantastic facilities and staff are all lovely and incredibly helpful. Wish we’d stayed for longer! Even got a free upgrade with pool view so very happy with that

Khuyết điểm: Nothing - would stay again

Ưu điểm: Great Hotel with excellent Staff Perfectly positioned between the beach and old town. The most comfortable Bed I’ve had in Vietnam Really good buffet breakfast

Khuyết điểm: Nothing enjoyed everything about our stay

Ưu điểm: The staffs are helpful and nice

Ưu điểm: Perfect location. Not too much close to the old citadel and not too far.

Ưu điểm: spaces room

Ưu điểm: Very nice hotel and looks quite new. The free-to-rent bikes are very handy for getting to the beach, rice paddies or into town. Beautiful rooms and breakfast is lovely. The walk into the old part of town takes about 30 minutes, but the free shuttle between this hotel (Thanh Van II) and Thanh Van on the edge of the old town is faster.

Khuyết điểm: Almost every hotel in this part of the world provides free wifi. This one is only provided in the lobby. Staff recommend tours and give a 'discount' to a local taylor. Both were found to not be good value so definitely shop around the options available on the way into town. As with every hotel I've been in in Vietnam, they make a commission on other services, tours.

Ưu điểm: Lovely resort !! Staff especially Ms Anh and Van would do anything for you. Room cleaning staff do an amazing job, our villa was kept beautifully.Food was great and reasonably priced for a resort, breakfast also provided a vast variety .Shuttle bus was great to the beach and town. They even packed us a breakfast to go on early morning check out.Highly recommend this place would come back again.

Khuyết điểm: Not much not to !!unfortunately the jacuzzi/spa was not operational.

Ưu điểm: very friendly staff, nice view around, good experience. Nice pool and good to go to beach spend some relaxing time

Ưu điểm: Great view!!!! Kind staffs!!!

Khuyết điểm: Nothing

Ưu điểm: warm, friendly and professional staff giving wonderful service. i love the attention to little details throughout our 8 night stay. the pool was fabulous. room service was great. shuttle bus into town center and beach was great. the manager Anh really went out of her way to ensure our stay was enjoyable and memorable. thank you also to all the lovely staff working at the restaurant, pool and reception. we loved it!

Khuyết điểm: loved everything.

Ưu điểm: Very good service. With special thanks to reception staff and Lúóng!

Ưu điểm: Excellent staff. Really couldn't do enough to help. Courtesy bus made transport to and from town very easy.

Khuyết điểm: Nothing.

Ưu điểm: We had a fantastic stay at Hoi An Ancient Village! Our villa room was fabulous with a huge comfortable bed, welcome fruits and air con. We really enjoyed the delicious daily breakfast and the hotel staff were super friendly and helpful. The shuttle bus also made our stay super convenient, allowing us to explore both the beach and the town. It was my birthday and Ms Anh helped my partner conspire to give me a lovely birthday surprise of cake and a song at breakfast AND extend our check out time as a birthday present@ We really loved our stray! Thank you Ms Anh and the rest of the staff.

Ưu điểm: View đẹp, bữa sáng ngon

Ưu điểm: Breakfast was delicious, location was quite far out but the shuttle bus was a handy way to get to and from town.

Khuyết điểm: Pool wasn't overly clean

Ưu điểm: Beautiful property nestled away from the hustle and bustle

Khuyết điểm: There were like these tiny little black flys that we would find all over our bed, night stand, and floor in the evenings but only in the master room....was really odd but very gross!

Ưu điểm: Everything to do with this hotel was exceptional. The staff are all so friendly and welcoming. The room is a generous size and the air conditioning was great. The breakfast was very nice and a lot of options both Western and Vietnamese. While staying here we also went on the free bike tour, which was great, used the spa on site which was very relaxing and enjoyed a private garden dinner. The hotel has a free shuttle into town and to the beach which is great. It was nice staying just outside the busy town for a relaxing and tranquil setting

Ưu điểm: Vườn cây xanh

Ưu điểm: Perfect location. Staff friendly and so helpful. Definitely the best choice for a family stay.

Ưu điểm: Beautiful, quirky suite over 2 floors with gorgeous decor. Kept spotlessly clean by attentive cleaning staff. All staff went out of their way to make us feel welcome and we enjoyed the more personal touch you wouldn't find in larger, more generic hotels. Thank you to Trang, Miya and Long, and the lady we saw often on reception in B block (there were so many others but we don't have all your names). Also the lady on reception in the Spa who has a young baby - I don't remember her name but she was so kind and friendly. Even gave me a pouch of the tea they hand to guests after treatments when I told her how tasty it was!). Both pools were warm and clean, generally quiet and surrounded by lush gardens which made us feel like we had found our own corner of paradise. Plenty of sunbeds with parasols, always space when we wanted to use the facilities. Good selection of choices at breakfast - they even went out of their way to provide extra options for my veg family. Great location for An Bang Beach and area. Staff came out to our pick up car and waved good bye as we left - a small and thoughtful touch which made us feel as if they had really welcomed us. If we ever stay in the area again we would not bother looking anywhere else. Just perfect.

Khuyết điểm: Nothing - great stay in every respect

Ưu điểm: the staff. the pool.

Khuyết điểm: no sea view like saw at photoes :[

Ưu điểm: Everything .

Ưu điểm: Amazing hotel. Can only give my warmest recommendations.

Ưu điểm: The staffs are all kind and able to talk English fluently. We didint feel and inconvenience in communication with any staff at all. =Advice= With Grab, the fee to Hoi an is only 3 to 5 Dollars.

Khuyết điểm: Its located aside to a narrow road, so that when we take a taxi or Grab , we are required to walk to a woder road or wait for the driver to come in for 10 mins. Instead, the beach is in 3 mins by foot( rather the beach is just outside)

Ưu điểm: Great location right near the Cam An beach. A rustic and relaxed feel to this area surrounded by beach clubs, outdoor eateries and markets. A short cab ride to the bustling Hoi An old town, which even though is wonderful to visit is not where I would choose stay. The hotel itself has a boutique feel, spacious and clean rooms with super friendly staff. The garden setting for the pool and breakfast area was a real feature, with easy access to the beach straight from the garden. There is also a 2 for 1 massage deal on weekends which I highly recommend. We would stay here again!

Khuyết điểm: Fresh pool/beach towels should be easier to swap over

Ưu điểm: Big, comfortable room. Nice that We were able to get free sunbeds on the beach. Great breakfast - Loved the passionfruit. Very friendly starff.

Khuyết điểm: It would be nice with a few games available when enjoying a drink. Fx backgammon or cards.

Ưu điểm: Khách sạn gần biển, thiết kế đẹp, sạch sẽ

Khuyết điểm: Phòng nhỏ quá, cách âm không tốt, nhân viên phục vụ chưa đc thân thiện, so với giá tiền bỏ ra thì chưa xứng đáng

Ưu điểm: Very friendly service, great location, comfortable room and nice decor. Well worth the money.

Khuyết điểm: For the money it is very good value.

Ưu điểm: Very close to the beach, staff always friendly, up to a chat.Food was excellent, very pretty rooms and always clean. Hotel provides bicycles to go to Hoi An Old Town for a 4km one way ride.

Ưu điểm: Great service. Great rooms. Great restaurant.

Khuyết điểm: A little outside of the ancient city but excellent shuttle service and easy to take a taxi.

Ưu điểm: Bữa sáng nên điều chỉnh món ăn Việt Nam phong phú thêm. Đặc biệt, khách sạn nên chú trọng hơn món ăn truyền thống, mang đâm bản sắc vùng miền, ví dụ như: món Cao Lâu, món Mỳ Quảng, gỏi cuốn tôm thịt, nộm gỏi xoài,... Đồ ăn nhà hàng Âu Temple rất ngon. Rất hài lòng với nhà hàng Âu. Mình rất thích giường xích đu trước cửa nhà hàng và thích đồ gỗ nội thất trong phòng.

Khuyết điểm: - Món bún nước với thịt lợn không ngon. - Ánh sáng trong khuôn viên resort cũng như trong phòng tối quá gây cảm giác u uất. Nên bổ sung thêm đèn trong sân vườn và trong phòng ngủ để khách tùy chọn mức độ tăng giảm lượng ánh sáng. - Phòng tắm sử dụng màu quá tối gây cảm giác thiếu vệ sinh và trầm cảm, u uất. Nếu mặt đá mài trong phòng tắm màu kem chắc sẽ dễ chịu hơn. - Là một khu resort and Spa nhưng bước vào sảnh và phòng không cảm nhận thấy mùi vị spa. Có lẽ khách sạn nên đầu tư máy khuyếch tán tinh dầu tại khu vực sảnh đón tiếp, tất cả các nhà vệ sinh công cộng và xông tinh dầu trong các phòng khách sạn trước khi khách check-in thì có lẽ ấn tượng và tình cảm của khách dành cho khách sạn sẽ nồng nàn hơn.

Ưu điểm: Beautiful surroundings, fabulous service! Thoroughly spoilt by our stay at La Siesta. Hope to come back again one day.

Khuyết điểm: Faultless.

Ưu điểm: The staff of the hotel was very nice and attentive. Due the breakfast they will talk to you and care of you. This created a kind of familiar atmosphere which was very enjoyable. The big Pool was too warm in June to be called refreshing but the small one was refreshing. The Hotel offers a free shuttle to Hoi An Centre (5mins) and to the Beach (20mins).

Khuyết điểm: Sadly the breakfast was not matching the other great aspects of this Resort. As a European I place big importance on this and I was disappointed. Another point which isn't direct related to the Resort itself was the Pick up service handled by the La Siesta Sales department which didn't answer emails until it was far to late so we had to organize ourselves.

Ưu điểm: The hotel had a lovely entrance hall, great staff and a very good restaurant. However, we had hoped it to be more relaxing. It is near a busy road. The noise could be heard from the first pool (which we avoided because of the more cold water) The water in The bigger pool was more pleasant but a lot of people used inflatables, even grown ups, which made it crowdy . There were not enough lounge chairs at the pool. We had great dinners in the restaurant for two nights and were treated so well ,but to our disapointment we were refused in the same restaurant for breakfast because we stayed in the older building. Or we had to pay 10 dollars extra. Apparently they have two categories of guests and that gave us a bitter taste.

Khuyết điểm: The crowdy but however lovely pool and the two categories of guests (old building and new)

Ưu điểm: Great hotel, great value for money

Ưu điểm: The hotel itself is beautiful. What I liked the most? Staff: they go out or their way to accommodate and help guests, facilities are nice, food is fantastic, cocktails are amazing, pools, events. In general, the kind of hotels I really like to relax.

Khuyết điểm: The neighborhood is kind of convenient as it's not too far from the old town, but I was expecting more from the riverside, I thought there would be like a nice riverside to walk around, but it actually turns out to be a little bit challenging walking around: not sidewalks, many motorbikes, I got scared go being run by a tuk-tuk.

Ưu điểm: The rooms were clean and spacious. The sea water pool was great. The staff was absolutely amazing.

Ưu điểm: The pool.

Khuyết điểm: My room was at the loft. It’s bigger but without a view like the ones facing the pool.

Ưu điểm: Best service ever, especially the reception employees

Ưu điểm: Service, facilities and atmosphere were amazing

Ưu điểm: Courteous and helpful staff. Newly built hotel with modern equipment in the rooms, quite close to the old town, lots of restaurants and cafes nearby. Nice spacious rooms, very clean, well soundproofed and with a real beautiful view of the river.The swiming pool is very well maintained. The breakfast buffet is quite varied.

Ưu điểm: Really love this place

Khuyết điểm: Nothing

Ưu điểm: View đẹp nhìn ra sông. Có bể bơi. Phòng rộng rãi, sạch sẽ

Khuyết điểm: Ăn sáng hơi ít món và ngày nào cũng giống nhau.

Ưu điểm: Nice pool. Clean rooms. 5 minute walk to the center of Hanoi. Good breakfast Free bikes

Khuyết điểm: Hard bed No elevator (4 floors)

Ưu điểm: New rooms. Excellent staff, especially a manager who helped tort our problem out.

Khuyết điểm: This property has no elevator which was not clearly marked on the booking website. We were initially allocated on the 4th floor. Also the wc is separated by a glass from the room.

Ưu điểm: Clean ,quiet and good location

Ưu điểm: Beatiful small hotel with big clean rooms. Staff is kind and polite. Great breakfast and short walk to center.

Ưu điểm: Centrally located yet quiet. Room is big and modern.

Khuyết điểm: The exhange rate in the bill from dollars to dongs was a bit abusive.

Ưu điểm: Chỗ ở sạch sẽ gọn gàng gần bờ sông rất thích. Nhân viên nhiệt tình, gần trung tâm, bể bơi rất thích. Có dịp sẽ quay lại.

Ưu điểm: Great location Friendly staff Big room Lovely breakfast

Khuyết điểm: Be aware that the toilet & shower only have frosted glass, fine for an old married couple like us

Ưu điểm: Breakfast was pretty decent for the money and lots of fruit

Ưu điểm: Tầm nhìn ra sông rất thoáng. Gần phố cổ, đi xe đạp hay đi bộ đều được.

Khuyết điểm: Wifi hơi yếu

Ưu điểm: Nhân viên tuyệt vời. Khi gia đình muốn ở lại đến 3h chiều mới checkout thì nv ksan đã tạo điều kiện cho ở thêm mà không thu phí. Bể bơi sạch,thoáng mát,cảnh đẹp.

Ưu điểm: great breakfast, large rooms, super bathroom, super friendly staff

Khuyết điểm: matras too soft for my liking

Ưu điểm: Cleanliness of hotel, food, drinks, friendliness of staff, location is away from business of hoi an so is lovely and quiet and chilled

Khuyết điểm: Stairs in room are very steep and quite dangerous,

Ưu điểm: Staff were very polite and helpful. They went out of their way to make our stay as comfortable as possible. I would certainly recommend this hotel to others.

Ưu điểm: Best beds of Vietnam!! Lot of pillows, very good mattress and duvet! 10 min walk from old town. Big Breakfast buffet,... Nice terras.

Ưu điểm: Staff were awesome

Khuyết điểm: Tiny thing. A little noisy A/C unit

Ưu điểm: The staff were amazing

Ưu điểm: Large comfortable room. Hotel is in a quiet location but walking distance from the old town

Khuyết điểm: It’s a bit dated

Ưu điểm: The staff is extremely kind and helpful, never tried anything like this! The entire family enjoyed the stay here.

Ưu điểm: Kindness of the staff and the marvelous breakfest.

Khuyết điểm: The noise of the rooster in the morning

Ưu điểm: This property exceeded my expectations! I loved that it was very clean, comfortable and made you relax! the open terrace looking to the pool is lovely! I liked the attention to details in the room. The stuff super friendly and nice. The pics in booking.com are reflecting the reality. The location is also very good - on the river, in a quite area, but close enough to the old town- 10/12min walking. Biles available too!

Ưu điểm: Chỗ ở rất ok,sạch sẽ,nhân viên thân thiện. Ăn sáng theo mình thì k phong phú,chưa được ngon lắm. Điểm trừ cho đồ ăn,còn lại mọi thứ đều rất tuyệt

Ưu điểm: Bữa sáng tương đối ok Nhân viên dọn phòng nhanh sạch

Khuyết điểm: Có lẽ phân biệt đối xử đôi chút giữa khách việt và khách tay

Ưu điểm: It was a great breakfast buffet and the free use of bicycles made riding down to Hidden Beach and other places very easy, the restaurant/mini mart next door was good value, the free airport transfer and massages were great also.

Khuyết điểm: The only improvement's could be maybe look at theme dinner buffets as the restaurant was very empty at dinner time and be a bit more late check out friendly, the beach over the road had large sandbags and a lot of locals with some going to the toilet next to the path. Also the immediate area over the road is a future hotel and it's looks a bit messy at the moment.

Ưu điểm: Great location, near beach and many local friendly Vietnamese restaurants. Great local mini bus service too- a great pick for a chilled visit to Hoi An

Khuyết điểm: It was perfect - thank you

Ưu điểm: The hotel is very nice, good services. Breakfast is very good, lots of choices. Friendly staff. The shuttle to the city or beach is handy.

Khuyết điểm: Nothing

Ưu điểm: Great location with just a short walk to the beach. The staff was great and helped organize everything from tours to airport transport. Rooms were plenty big and nice size bathroom. Food offered at breakfast buffet was excellent! And pizza was surprisingly good! The mattress was also very comfortable and I usually have back issues with most hotel mattresses even in the US.

Khuyết điểm: Our air conditioner did not sufficiently cool the room. We asked twice to have it looked at and it didn’t change. They did offer to move our room but that is inconvenient since we had been traveling a lot and wanted to stay settled and we didn’t know if it would be the same in all the rooms as the unit seemed to be blowing cool air but the room never cooled off completely.

Ưu điểm: This is our third visit to this hotel, and we love it so much. Everything was excellent as always. Property is clean and cozy, swimming pool is great, big and warm to swim comfortably and open also at evening time without any restrictions. The hotel offers free Shuttle bus to private beach and old town many times a day. Staff were incredibly helpful and friendly greeting us every morning and always checking up on how we were. Many thanks to girls from reception- Rose, Sophie and Munh you are so sweet and very attentive. Thank you for your great service! We are very grateful for our incredible dinner and cocktails in the​ restaurant​ which were offered by Management of the hotel to us for free. The breakfast was one of the best buffet breakfast styles we’ve had in Hoi An a perfect mix of western and Asian choices on offer. The restaurant staff always greet you with a genuine smile and are really interested to know about you and how your day was. It feels so relaxing here . We’ve really enjoyed our stay here and would definitely recommend this hotel to anyone.

Ưu điểm: This hotel is the best value for money we have stayed in. The staff were fantastic and couldn’t do enough for us. It is spotless. Khieu Le was just the best advocate for this hotel. Would highly recommend

Khuyết điểm: Nothing

Ưu điểm: The staff is very friendly and attentive.

Khuyết điểm: The bus schedule can be more intensive between the hotel and the city center.

Ưu điểm: Dịch vụ Chuyên nghiêp

Khuyết điểm: Ăn sáng không phong phú. Đồ ăn chủ yếu phục vụ cho nước ngoài

Ưu điểm: The beds were very comfortable and the linen was lovely. Exceptional clean rooms. Miss Rose on the front desk was our favourite, she was so helpful and always cheeky. Having the use of the other pool by the beach was terrific, especially when the hotel pool was very busy.

Khuyết điểm: The bacon at breakfast was always too over cooked. That’s about it.

Ưu điểm: Great location, clean, friendly staff, nice facility.

Khuyết điểm: One of the lifts didn't work at times.Staff need emergency CPR training.

Ưu điểm: Bed was comfortable, bathroom was large with great amenities and a huge bathtub. Loved the beach club access and shuttle into town. Staff were incredibly friendly and the service was excellent. Also, the free breakfast was delicious!

Khuyết điểm: The air conditioning unit in the room was a little loud, but that was really the only thing I can think of to improve.

Ưu điểm: Great quiet location close to the old town Helpful and friendly staff- they genuinely wanted to make our stay special Delicious breakfast for all cultures and diets Shuttle service to beach

Khuyết điểm: Offer a child seat on their bikes

Ưu điểm: We have stayed at this hotel before and we enjoyed it so much that we returned to find the staff just as friendly and welcoming as the first time. The breakfast is good as is the service. The food in the evening dining room is excellent. We would love to return again in the future. Thank you Rivertown staff for a lovely holiday/

Khuyết điểm: Nothing we didn't like.

Ưu điểm: Staff Food Location

Khuyết điểm: They could have offered better rate for taxi to ba na hills

Ưu điểm: One of the best hotels we've stayed in. Excellent location and the staff were very friendly and helpful. Great amount of choice for breakfast. Our room was amazing and very quiet.

Ưu điểm: Rooms were gorgeous, pool areas were beautiful. Adults only pool was a great size, the only issue was construction work at the time disturbed the peace and quiet a bit but they said that will end next month. Breakfast was great, lunch and cocktails by the pool were ideal. Only 5 mins walk to the old town. Airport shuttle was really handy. Our room had a view over the river and they made us aware of the traffic noise from the bridge but if you keep the balcony doors closed you can’t hear a thing. In June it’s too hot to sit out anyway!

Khuyết điểm: The construction near the pool area.

Ưu điểm: Adults only pool

Khuyết điểm: Extra charge for good coffee at breakfast

Ưu điểm: Attentive staff, confort, location by the river, excellent breakfast

Khuyết điểm: Cleanliness of the floors could be somewhat improved

Ưu điểm: Shuttle bus to beach and use of fisherman’s

Khuyết điểm: No lift to 8th floor. Smell in bathroom, seemed to be rising from vents.

Ưu điểm: Really well run clean and comfortable Hotel. Excellent location a short walk from the old town while all rooms have good view of either the river or the town. Two big pools but best of all are the staff who make your stay a pleasure. You can pick a Hotel that is well run by how happy the staff are and this is certainly the case here

Khuyết điểm: The new Motorbike bridge produces a bit of noise from the metal "planks"

Ưu điểm: Breakfast and great service

Khuyết điểm: A bit of noise on the balcony due to traffic but quiet within the room

Ưu điểm: Very attentive staff. Breakfast was delicious, chef made one of the best omelets I ever had. I asked for a boat ride, private, and it was ready in 10 minutes.

Khuyết điểm: A bit on the expensive side being relatively far from the town center.

Ưu điểm: Amazing staff. Joy greeted us right away and gave us a quick orientation of the hotel, the best walking route to town and optional tours that were available (we picked the Hoi An Village Experience and we highly recommend). The restaurant was very good. Staff worked as a team - thank you Joy, Laura and Lucy. Exceptional hotel!

Khuyết điểm: I cannot think of anything - they are a best practices hotel.

Ưu điểm: Fantastic location, outstanding friendly service

Ưu điểm: A charming and spotlessly clean boutique hotel. Wonderful staff who couldn't be more helpful. Highly recommend.

Ưu điểm: The charm of this hotel! Mile (Milly) and the team were extremely kind and sweet. They really couldn't do enough for us and made us so welcome with intruding on our holiday. The hotel was spotlessly clean. Only 15min walk along the river to the markets and old town. A very comfortable and memorable stay. I highly recommend.

Khuyết điểm: Pool isn't in the sun for long so not that nice to use

Ưu điểm: The staff were very friendly , the rooms were clean and the pool was amazing

Khuyết điểm: The only two negatives I could honestly find are that the breakfast was pretty ordinary and it was a little too far from the old town than I thought it would be .

Ưu điểm: The property was a bit further out from Hoi An than we realised but the shuttle bus service to town and the beach was very good and there were plenty of bikes available for use. The advantage of the location is that it is very quite. All staff were very friendly, courteous and eager to help with any problem. The restaurant meals were good. We found them to be a good option when we were too tired, ie lazy, to go out and enjoy the wonderful selection of eateries in town. The "Happy Hour" G&Ts were excellent!!

Khuyết điểm: Just a bit further from town than we expected but the problem was the location shown in some mapping apps like CityMaps2Go has the location wrong. The open source map used shows this property 550 metres closer to town than it really is, Google Maps is correct. This is not the fault of the property but just be aware.

Ưu điểm: Nhân Viên nhiệt tình, dễ thuong. Cô Chủ qúa tuyệt. Khách sạn sạch đẹp

Ưu điểm: Very friendly and welcoming staff that went the extra mile to help with all our needs. Very nice hotel with great facilities. Family friendly. Would highly recommend.

Khuyết điểm: Nothing

Ưu điểm: Enjoyed the view from our balcony. Most of the hotel staff were pleasant.

Khuyết điểm: The spa was a disappointment - very half-hearted masseuse who just went through the motions, very poor technique. No disposable underwear or shower cap to protect from the massage oil. The driver of our airport transfer was surly and unhelpful.

Ưu điểm: The hotel staff members were very nice and helpful. Our rooms had an amazing view of the river.

Khuyết điểm: It would be better if the buffet breakfast offers a greater variety of food. The location of the hotel is slightly far from the Hoi An old town.

Ưu điểm: Staff was amazing. They remembered my name, asked about my day, and were friendly every time I entered and exited. The bed was quite large and aircon worked a charm on the Vietnam heat.

Ưu điểm: Location is great - 5 minute walk into the old town and having access to bicycles makes it even easier to get around and explore slightly further afield. What really makes this place is the delightful staff - they know your name & welcome you every time they see you - you feel like part of a family. They are incredibly helpful and a joy to be around. They all seem very happy to be working here which is great to see and makes for a wonderful atmosphere.

Khuyết điểm: Nothing

Ưu điểm: Excellent location, staff and facilities

Ưu điểm: Everything was exceptional. The staff could not have been more helpful. The breakfast was excellent. It was a small boutique hotel that was very friendly and the staff knew you by name. Great location just a block form the old town. Would highly recommend this property to others.

Khuyết điểm: Nothing!

Ưu điểm: Breakfast a lot of variety, delicious Pho & Bread, fresh fruit like passion, papaya watermelon. Staff helpful,, provided good service and clear guide on old city tour.

Khuyết điểm: The serve time for lunch a bit slow

Ưu điểm: Wonderfull staff, great room and tasty breakfast.

Ưu điểm: Would highly recommend this Hotel. Small, personal service. The staff are exceptional. Short walk to the old part of town, loads of restaurants nearby. In house massage as well as lovely cool pool. Free bus to and from the beach- so you have everything!

Ưu điểm: Excellent location. Night market is walking. Friendly staff n cozy place to stay

Ưu điểm: Good distance away from the busy night market; short walk to shops and eateries;

Khuyết điểm: Small breakfast selection; Fairly small room (not much room to move after 2 luggage); hot water for shower was intermittent; thin walls - could hear next door and people outside; renovation upstairs

Ưu điểm: Rooms extremely comfy and the staff friendly and helpful. Nothing was a bother or too much trouble. Highly recommended for a perfect holiday with great location, price, food and exceptional level of service.

Khuyết điểm: Meal at Salt Bar on the beach. Pure rubbish, totally inedible.

Ưu điểm: Great friendly service with all staff keen to help and offer local advise and places to go . Dora at reception and Kathy (I think) Breakfast Waitress made sure our visit was a memorable one.

Khuyết điểm: The only fault I could find is that the swimming pool is indoor and under cover.

Ưu điểm: Nice and friendly staff , Dora was very helpful and good taking care

Ưu điểm: The room was comfortable, the bed and pillows were nice and AC worked well. The location is close to the old town so easy to walk around.

Khuyết điểm: The staff sometimes had challenges understanding English but they did their best and we always found a way. Also, we were on the 7th floor and I think the laundry room was above us - there was noise from above even late at night. The free bikes were useless - all had semi-flat tyres and none of the breaks worked properly.

Ưu điểm: Close to town, friendly staff, clean, spa for great massage, great breakfast, wonderful stay

Ưu điểm: Excellent breakfast,nice room and view from 7th floor. There is shuttle bus to the beach as well as you can use free bicycle.The staff is extremely friendly and helpful,special thanks for Mis.Alis Kindly recommend

Khuyết điểm: Swimming pool is small but not big issues.

Ưu điểm: Beautiful hotel, very clean room and super cute staff. Thanks Jolie and Maya for your hospitality and thoughtful. Me and my mom will come back next year :)

Khuyết điểm: Nothing

Ưu điểm: The room is clean, the hotel is very convenient, walking distance to the old town; the breakfast is delicious with many choices.

Khuyết điểm: No

Ưu điểm: Địa điểm thuận tiện đi đến phố cổ HỘI AN.

Ưu điểm: Nice staff, clean rooms and good location.

Khuyết điểm: The continental breakfast can be improved.

Ưu điểm: The Portuguese influence in the remodel.

Khuyết điểm: The staff had no lead (management) and were trained to be overly polite. It did not feel genuine. We were promised a fruit basket in which we did not receive. Staff had their personal beverages in the ice cooler and used their hands to fill glasses. Hotel needs an authority figure to better manage the staff; an English speaker who comprehends simple inquiries.

Ưu điểm: Nhân Viên rất nhiệt tình, tư vấn các địa điểm du lịch, có xe đạp free , welcome drink, hoa quả, đồ ăn sáng đa dạng, ... Phòng ốc sạch sẽ, tiện nghi, ban công xinh xắn.

Khuyết điểm: Phòng ngủ hơi bé chút

Ưu điểm: Great location and beautiful decor. Lovely rooms and very quiet. The staff was very friendly and helpful. The breakfast was amazing.

Khuyết điểm: It was great.

Ưu điểm: Pleasant and helpful staff. Family run. Even made us a packed breakfast for an early morning flight.

Ưu điểm: - loved the two pools - lovely workers that really hjelped us out - not so far away from centrum

Khuyết điểm: - ants on the floor - poor selection of food

Ưu điểm: The hotel was perfect to explore Hoi An and the surrounding beaches. Delicious breakfast, very kind staff and great recommendations. The garden with the nice pools is just perfect to relax after enjoying the town.

Ưu điểm: The swimming pool are really great in the summer, the rooms are also very new and comfortable. We were a family of 4 and it was more than enough with the extra large double bed (looked like a triple one) and a single bed aside. Nice people to help you with any doubt you may have. We will repeat at the end of our trip in 2 weeks

Khuyết điểm: A little bit far from the center, but quiet and they give you bicycles for free so it definitely compensates.

Ưu điểm: The pools, the size, the staff, proximity to everything-easy to bike to town or the beach, the bikes, Hoi An in general....highly recommend!

Khuyết điểm: Loved everything-Banana Garden is low key, good value for money. Oh they could replace free water each day.

Ưu điểm: Yên tĩnh, thoáng đãng, sạch sẽ.

Khuyết điểm: Ăn sáng ít món quá

Ưu điểm: Very friendly, helpful staff, the super comfy extra large bed ( we upgraded), the excellent value for money, the free bicycles, banana pancakes at breakfast, their special blend of Vietnamese coffee, the relaxed vibe, lounging by the pool.

Ưu điểm: Clean and big rooms. 2 swimming pools. Many bicycles are available for guests. It takes 5-10 minutes to get to hoi an ancient town. No extra fees for our kids. Very good price/value

Khuyết điểm: You get only one key for a room, so that you can not leave kids inside alone or if your friend sleepy inside you have to wake him up to let you in. But after explaining this with the manager, she help us to get extra key. So better to talk directly with the manager sometimes. The breakfast in comparison to other hotels is average. Our rooms are located far from each other so better to call the staff a couple of days before you arrive

Ưu điểm: Staff were extremely friendly and helpful. Breakfast was very good and plentiful. Having two decent pools which were kept very clean was wonderful. Front desk staff efficiently handled tours, flight bookings and advice on where to dine, what to be aware of, tailoring shops etc. My partner and I highly recommend this place. Sammy and Keith

Khuyết điểm: It was all up to expectations.

Ưu điểm: Banana villa is like visiting family, Tew at the front desk made us feel so welcome and remembered and used our names throughout our stay. Fabulous big room, great breakfast every morning.

Khuyết điểm: Just one little small thing, it's about 15 minutes walk into Hoi An centre.

Ưu điểm: Nhân viên là một điểm cộng lớn nhất để tôi bỏ qua tất cả nếu có gì đó không hài lòng. Chú bảo về vào ban đêm rất ân cần và giúp đỡ thật lòng khi chúng tôi cần, trải nghiệm ở đây là một điều rất tuyệt vời đối với chúng tôi.

Ưu điểm: Very nice location away from the crazy busy old town. Facilities are excellent and really like the fact that you can borrow bicycles to get to town. Another good detail is that the hotel provides towels for the swimming pool and they also drive you to catch the bus to your next destination. Nice that they service your room every day and provide clean new towels. Breakfast was good. Attention from the staff was excellent.

Khuyết điểm: As a recommendation I would suggest to pay more attention to the cleaning under the beds.

Ưu điểm: Staff very friendly. Great location, close distance to the ancient town and the hotel offer bicycles for free.

Khuyết điểm: We had to wait 40mins after check in time to get into our room.

Ưu điểm: Buffe sáng rất ok

Khuyết điểm: Nên có dịch vụ xe máy

Ưu điểm: Kind staff and good location

Ưu điểm: Bữa sáng ngon hợp khẩu vị,view thoáng mát,rất thoải mái.Nếu có dịp lần sau sẽ đến!

Ưu điểm: Đồ ăn sáng ngon và không gian thoáng!

Khuyết điểm: Để đi bộ ra phố có lẽ hơi xa

Ưu điểm: Friendly, attentive staff. Clean, comfortable rooms. Great breakfast.

Khuyết điểm: There is nothing I didn't like. It was great.

Ưu điểm: It was really clean and accesible. The staff were very friendly and helpful. They even remembered your name.. When I had to cut my stay short due to family emergency they were very caring and waivered the cancellation fee.

Ưu điểm: Everything about this place is Excellent..from the Breakfast to the staff ..this was my second visit and l can not wait to return.

Khuyết điểm: There is nothing l don't like about this place.

Ưu điểm: Lovely friendly staff who always greeted us with our name. Lyn was our favourite!

Khuyết điểm: Bar and restaurant were closed on 2 separate occasions however staff were more than happy for us to bring in our own food and drinks

Ưu điểm: Staff were brilliant. They even emailed before we arrived to see if we needed a transfer from the airport. Transfer was significantly cheaper than anything that we could have arranged at the airport so we were pretty happy. Location is not too bad. We didn’t walk or bike to old town as we were easily able to get taxis or Grabs for about $1 each way. Rooms weren’t huge, but they were clean and comfortable. Hotel is located on a quiet street so not too much beeping in the middle of the night. The baguette they serve with breakfast each morning was delicious!

Khuyết điểm: Nothing really.

Ưu điểm: Staff were brilliant, learnt our names within hours of checking in. Breakfast was really good. We had 3 kids and they loved it, especially bikes (for free), it is a good 20-25 min walk to Old Town and 20 min bike ride to beach, but can taxi it. Great value for money.

Khuyết điểm: Mixed message when we booked that we wanted a interconnecting room and we booked based on that, turns out they don't have these rooms. All good got 2 rooms.

Ưu điểm: Friendly and helpful staff. Tasty breakfast. Good service.

Ưu điểm: Tuyệt vời! Lần sau sẽ tiếp tục chọn Silk sense

Khuyết điểm: Ổ cắm điện trong phòng bị lỗi

Ưu điểm: The service level is impeccable. All the staff is friendly and attentive. They will go all the way to make sure you are well being taken care of..

Khuyết điểm: Pillow is too high and not suitable for us. The resort should have flatter pillows.. They only have one size.. suffered for for nights ..

Ưu điểm: Nhân viên rất thân thiện và dễ gần hỗ trợ nhiệt tình cho khách

Ưu điểm: We loved absolutely everything about this resort. From the minute it was booked the communication with between us and the property was amazing. The driver DAT who collected us from our previous hotel drove a spotlessly clean car, with supplies and even drove us out of his way to The Marble Mountain at the drop of a hat. His English was perfect and he was a gentleman. The staff at the resort from the second were so welcoming and well presented. The poolside was beautiful, clean and the sun beds were plentiful. The poolside snacks delicious and the service was excellent. The room was wonderful overlooking the pool and the river. It was clean and modern and had a gorgeous bathtub and shower. Lots of complimentary snacks and drinks in the fridge and a nespresso Machine with capsules. The breakfast in the morning was excellent. There was so much of everything, Asian, international, European cuisine. The staff were brilliant. We also ate dinner one evening and the staff were so attentive and friendly. The food was great. We loved our stay here.

Khuyết điểm: We loved everything. We just didn’t have enough time to avail of the complimentary foot massage, 30% off the spa or any of the other cruises and excursions offered.

Ưu điểm: Rooms were spacious, the boat tour was nice, wait staff at restaurant for breakfast were friendly.

Khuyết điểm: Staff incorrectly assumes guests are all Korean. Wait staff at the pool was lackluster to say the least. Who presents a bill to a guest after the first order?

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: It is a very relaxing resort to stay. The people there are nice.

Khuyết điểm: The variety of the food in the restaurant can be improved. It would be good if their English skills can be improved.

Ưu điểm: The staff the location and facilities are amazing, I didn’t want to leave ! Free bikes to ride down to an bang beach, chill by the pool , go to the spa , it’s absolutely relaxing ! There is also a free shuttle bus that goes to old hoi an , which is perfect and it’s only 10 min drive to get there ! The staff are very attentive, friendly and go above and beyond ! Thank you silk sense ! I will be back !

Ưu điểm: View đẹp thiết kế gần gũi với không gian

Khuyết điểm: Lobby hơi nóng

Ưu điểm: Lovely accommodation in a beautiful garden setting by the river. The pool was fabulous. The staff were fantastic, most with a good command of English.

Ưu điểm: Quiet location, lovely environment, fabulous staff, great spa, food and pool. Faultless really. Plan to go again!

Khuyết điểm: Nothing

Ưu điểm: Great room condition and delicious breakfast!

Ưu điểm: NV nhiệt tình

Khuyết điểm: Buffet sáng ko đa dạng Phòng ngủ thiếu ánh sáng Cúp điện ko báo trc Ko có không gian ngoài trời

Ưu điểm: Great location / super friendly staff / large comfortable room

Khuyết điểm: Nothing

Ưu điểm: Mình rất hài lòng

Ưu điểm: The hotel was great! Fantastic pool and the staff were wonderful. Free shuttle into Hoi An although only about a 20 minute walk as well.

Khuyết điểm: Although the food was good the restaurant was very quiet both night that’s we were there.

Ưu điểm: Very happy stayed in this hotel while visiting Hoi Ann, good location, fantastic staffs very helpful, very clean room, swimming pool fantastic, love ride bicycle around rice padi field right next to hotel, some fantastic restaurants within walking distance. Ancient town Hoi Ann with ten minuets “Grab” ride.

Khuyết điểm: Non I think off

Ưu điểm: They brought me a birthday cake even though I hadn’t informed them it was my birthday! Very sweet gesture! Will definitely stay again.

Khuyết điểm: Nothing

Ưu điểm: Pool was nice with lovely views, room was huge and bed was really comfortable, aircon worked well. Shower was great. Staff all very friendly. Pick up service prompt and extremely nice van. Minibar and room service prices weren't bad. Would definitely stay again.

Khuyết điểm: Would be good if shuttle to town and beach came slightly more regularly.

Ưu điểm: Great location, staff, good and rooms. Loved everything about this hotel. We stayed a full week and wanted to stay longer.

Khuyết điểm: Nothing!

Ưu điểm: Everythings was perfect, I'll be back.

Ưu điểm: Everything!!!! So clean and tidy, the pool was amazing!! And the staff were super friendly! We felt very welcome.

Khuyết điểm: Slightly too far from town but the shuttle service really helped.

Ưu điểm: Very spacious room, nice swimming pool, good food.

Ưu điểm: The breakfast is a highlight!