Khách sạn ở Washington

Ưu điểm: Breakfast every morning was delicious and staff very friendly!

Khuyết điểm: Our room was right across from the stairs and a large vent that sometimes smelled of what the kitchen was making.

Ưu điểm: Very good breakfast!

Khuyết điểm: too cold, AC!

Ưu điểm: Room and lobby. Beautiful and clean.

Khuyết điểm: The bar staff was too small and we were never waited on.

Ưu điểm: Everything was well done - very impressed

Ưu điểm: Great bar and bartenders

Khuyết điểm: Your beautiful fitness center was beyond loud. Blaring music, instructors yelling ovèr a mic and patrons purposely smashing weightson the ground. Many people exercise to destress. Impossible to do that. Much could be done to tone it down.

Ưu điểm: I loved the ability to text with housekeeping staff

Khuyết điểm: The quality of the Kleenex

Ưu điểm: Excellent customer service,welcoming and friendly staffs.food was delicious restaurant was very clean.I will recommend this hotel to anyone.

Ưu điểm: It has one of the best fitness centers I've seen in a hotel. the rooms are quiet too.

Khuyết điểm: It was very nice all around.

Khuyết điểm: Bathroom had old toothpaste on bathroom wall...an eyesore

Ưu điểm: The smell when I walked in. The light in the bar (big windows). The bar menu was excellent. Loved the cheese plate. Nice sheets and pillows. Sweet people. and Location! I loved being walking distance to Georgetown.

Ưu điểm: The bartender staff were some of the best I've ever had the pleasure to meet

Ưu điểm: Staff was great.

Khuyết điểm: Reservation was not received from you but they researched it and provided an upgrade for the inconvenience.

Ưu điểm: Location. Ambience. Staff

Khuyết điểm: Floors squeak. My room was dark. Windows very close to a new building. No view period.

Ưu điểm: Cleanliness, attention Bar is great

Khuyết điểm: Pillows were like rocks - even down ones. Breakfast was cold - I sent it back for a new one.

Ưu điểm: Great location. Friendly staff. Comfortable bar to relax in after a long day of sightseeing.

Ưu điểm: Lovely hotel with very thoughtful details in the rooms. Great dining room and breakfast. Super close to all the Washington sights! Plenty of great eating options nearby.

Khuyết điểm: If you were looking for a workout, find another gym nearby or go for a run in the nearby park. The equipment is great, but it is a tiny, windowless room.

Ưu điểm: Nice rooms, bed very comfortable, close to all the sights. Taxi service right at the door, concierge very helpful , breakfast free if you sign up to Leaders Club. Food excellent. Bottled water free daily.

Khuyết điểm: Construction next door. They kindly changed our room for us to a quiet room when we asked.

Ưu điểm: Staff was excellent; great location

Khuyết điểm: The walls are paper thin and the person next door had a party until 3 am. Impossible to sleep.

Ưu điểm: Wanderful place...very close to the White House..

Ưu điểm: Complete comfort, exemplary guest service top to bottom, wonderful food, beautiful rooms, best bed (I’d like to take it home!) - I am a repeat guest for a reason - there is no better place to stay in this city! Families and business travelers alike rave about the Hay-Adams. It’s perfect!

Ưu điểm: We had a great stay at the Hay Adams and would gladly return.

Khuyết điểm: Breakfast was bit expensive - including morning coffee service in the room rate would go a long way.

Ưu điểm: The staff was awesome

Khuyết điểm: Could've used a coffee maker in the room.

Ưu điểm: The stay was made memorable by the delightful concierge Leire Falcon, helpful, professional and informative. The room was OK although the outlook (and the ability for the office opposite to look in) was disconcerting. Ideally placed for visiting the sites and it has very attentive, professional and friendly staff.

Khuyết điểm: The bar was horrendously noisy and, apparently, the meeting place for non guests. The wall of noise as I entered physically hurt and I had to leave immediately. There is nowhere else to relax with a drink. We did have a pre dinner one in the restaurant. The food ordered did not agree with the menu description for both main courses and the response by the waiter to get someone to discuss it never materialised. The car parking charge is rather excessive.

Ưu điểm: Such a gracious staff, totally accommodating with all of the extras. The Oriental Lady at check-in is an asset to the hotel. Breakfast in suite was superb. Look forward to next stay.

Khuyết điểm: Small bathroom.

Ưu điểm: Location was excellent! Room service was great (albeit expensive) Staff were friendly

Khuyết điểm: The room was too small Far too expensive for quality of the room

Ưu điểm: Awesome location, awesome people. The Quill Bar was amazing.

Khuyết điểm: Nothing to complain about.

Khuyết điểm: Rm was a bit too small for the money

Ưu điểm: Location. friendly staff including housekeeping, wait staff and bell-men. Cafe was very convenient,

Khuyết điểm: Room was a tad small

Ưu điểm: Plume was outstanding as was the Quil.

Khuyết điểm: The room wasn't ready when we checked in an hour later than I booked it for. The staff was also asked to have certain amenities in my room upon arrival, which were delivered late and after we were already there.

Ưu điểm: Amazing staff, courteous and helpful. Beautiful surroundings - felt pampered.

Khuyết điểm: The prices in Quill for wine by the glass were too expensive.

Ưu điểm: It was clean and the staff was great.

Ưu điểm: Perhaps my favorite hotel in the US!

Ưu điểm: Great location. Great staff. Very clean facility. This hotel is on a different level.

Khuyết điểm: None

Ưu điểm: Breakfast was poor quality and unbelievely high priced.

Khuyết điểm: About $150.00 per night.

Ưu điểm: Best hotel I have stayed at in many years.

Ưu điểm: Everything All the staff was excellent Concierge gave us very good information Room was very comfortable Food at Quill was delicious!

Khuyết điểm: ———-

Ưu điểm: Adorable

Khuyết điểm: Nothing

Ưu điểm: The hotel is beautiful and the staff is very accommodating. The parking of $64 per day is a little steep on top of all the room taxes. The WI FI should be secured. But overall a great experience.

Khuyết điểm: See above.

Ưu điểm: The mattress was comfy. Room was clean. Room was quiet except for being close to the elevator and hearing it ding all night. Not a typical St Regis quality hotel.

Khuyết điểm: Cable TV was a problem, intermittent connection problems. Bath shower/tub was impossible to get into and im in great shape, i cant emphasize how dangerous this shower was getting in and out. Staff was not friendly except front door guys. Check-in offered champagne, but when i asked for sparkling water instead, looks would kill. Ended up with a little bottle of regular water, no glass, no napkin, no service.

Ưu điểm: The staff and amenities are all excellent. The rooms are the quietest I have ever stayed in.

Ưu điểm: Great location and nice ambience. The rooms are a little dated and the in room facilities are average for the price. Staff and room service was great however. Overall it is a pleasant place to stay but for the price I’m sure you could get better in the same area of DC.

Ưu điểm: Clean and great location.

Ưu điểm: Location

Khuyết điểm: Great for a visit to smithsonian and everything is a quick walk away

Ưu điểm: Clean, beautiful rooms. Amazing service. Centrally located in downtown DC.

Khuyết điểm: No

Ưu điểm: Lobby

Khuyết điểm: Rooms were very outdated. Staff were amazing.

Ưu điểm: Great location.Friendly staff. Really nice rooms.

Ưu điểm: Great location Delicious room service food Nice bar Cherif the bellhop was great

Khuyết điểm: Frustrating guest service Main lobby not available to in-house guests when there's an event Inconsistent service and answers No 'solutions' type of responses from staff

Ưu điểm: The location is great, close to White House and many highly rated restaurants. Staff at the reception and door were friendly and helpful.

Khuyết điểm: The lobby is stunning but the rooms were a bit dated and shabby looking. Bathroom was tiny. Not the same standard as St Regis in Doha, Abu Dhabi or Moscow. Butler service only available in suites.

Ưu điểm: Great location and very clean. The bed was comfortable

Khuyết điểm: N/a

Ưu điểm: Very clean rooms with the new furniture, friendly and caring staff, good location with a lot of restaurants nearby

Ưu điểm: Simplicity

Khuyết điểm: No coffee in the room

Ưu điểm: I liked the decor; a lot. It was beautiful! I liked that the staff at the desk offered me a water-to-go on my last day when it was super hot out. I liked that the place didn't seem overcrowded at all; even though it was a busy weekend with the convention going on. Oh, and I liked the fact that the staff didn't bat an eye at all the crazy costumes I wore that weekend.

Khuyết điểm: It's a nice thing; having staff there to open the doors. But, I'm not really used to it. Plus, I tend to move really fast anyway, so I'd often beat them to it. I appreciate doors being held for me and all, but sometimes there was no one there to hold the door (which, I didn't mind, just pointing it out). Oh, also, I didn't like how the thermostat in my room was set up. It didn't really seem like I had that much control over it.

Ưu điểm: Staff was very helpful

Khuyết điểm: Internet was slow

Ưu điểm: Arrived at the Morrison Clark Inn in the late evening and staff was extremely friendly and accommodating. The room was exceptionally clean with modern furniture. Wish I’d had more than an overnight stay, having just moved out of my apartment and was in the process of a long distance move from Washington, dc to fl. The bellmen took care of my many bags and the front desk staff provided a quick, tasty snack for this hungry traveler who hadn’t eaten all day. The next morning, with their assistance, I was able to check out quickly and drive to the Auto Train station and head to fl. I will definitely consider Morrison Clark when I visit dc in the future!

Khuyết điểm: Morrison Clark Inn’s check-in procedure reasonably and understandably includes the bellman examining your car and noting any pre-existing damages / scratches for their files. However, the bellman wanted me to sign the blank form, before he even checked the car! I refused to sign until after my car was checked and the few rear scratches were noted. We all laughed, but I was serious, when I said that signing before the car was checked would be like signing a blank check!

Ưu điểm: The hotel was extremely clean, well kept and friendly. The décor was lovely and the front desk clerks were very nice indeed.

Khuyết điểm: I did think that it was a bit extreme to have fees (delivery and tip) included in the room service charge. While I understand it to a degree, it doesn't allow the customer the opportunity to decide if the service overall is up to par.

Ưu điểm: Unusual historical building. Very clean and comfortable.

Khuyết điểm: Complimentary coffee was over at 7 am. Not aware when booking that the only parking they offered was valet and it couldn’t accommodate a mini van. No ice machine (had to request buckets of ice from restaurant). No vending machines or small store.

Ưu điểm: I enjoy my experience at Morrison Clark inn - restaurant. The room was very clean and so was the bathroom. Fresh towels and well as sheets and covers.

Khuyết điểm: If your not familiar with the area be ready to pay for a valet service which is average for the price which is $45 a day. I have a problem with the hotel adding another payment to my bill but it was solved quickly.

Ưu điểm: I loved the quaint boutique historic feel of the location. The hotel was beautiful and perfect for photos and to just sit down and relax in the courtyard or lobby area. The property felt very secure and private which I absolutely appreciated. The staff was wonderful and everyone was so helpful and sweet. It's definitely a hotel I will be staying at again when I'm in the area.

Ưu điểm: Breakfast was nice.

Khuyết điểm: No espresso coffee!

Ưu điểm: Charming and quiet.

Khuyết điểm: No do it yourself ice. Had to tip someone for each bucket.

Khuyết điểm: In comparison to other hotels in the same category we were not really satisfied! Service are coming Late; we had problems with the Fan and had to eat very long We want to have a silent room in an upper floor, we were in the fourth floor. We could hear everywhere was going on on the street! Not only traffic, also people speaking!!!!!

Ưu điểm: Nice room set up with a large table for dinning. Great shower and toiletries. Excellent hotel restaurant.

Khuyết điểm: at check in, was given a wrong room (but this was quickly remedied after I called) the hot rob in the pool area was closed for maintenance no licker rooms in the pool area.

Ưu điểm: The hotel exceeded most of our expectations. Excellent stay!

Khuyết điểm: Mattress could have been better

Ưu điểm: Clean,quiet

Khuyết điểm: They charged me for an extra night in error and charged me for items I did not use from the minibar

Ưu điểm: The breakfast was nice and the location is excellent and convenient.

Khuyết điểm: Parking and breakfast were not included in the rate and came at an extra cost

Ưu điểm: Nothing in specific.

Khuyết điểm: Nothing in particular.

Ưu điểm: The restaurant was divine. Certain front desk staff were excellent. The elevator had a bench, my daughter loved that.

Khuyết điểm: The night clerk who checked us in was rude and condescending.

Ưu điểm: Interior design

Khuyết điểm: Staff not that friendly for 5 star hotel

Ưu điểm: Location was great, restaurant (Blue Duck Tavern) was A+++++

Khuyết điểm: Room furnishings tired, AC noisy, made up the bed with no top sheet, only duvet That means you are either hot or cold, top sheet allows better temperature regulation

Ưu điểm: Friendly staff, great facilities, great location and very comfortable rooms

Khuyết điểm: Very expensive breakfast, yet you have a lot of options walking distance from the hotel

Ưu điểm: Front desk staff was reasonably friendly during check-in.

Khuyết điểm: This hotel was filthy and run down! Definitely not a three star hotel. And it is located closer to Elkridge then it is Hanover. I feel ripped off getting this hotel as a three star hotel when it was not. Awful stay!

Khuyết điểm: The hotel should expand it’s lobby. Consists of only a tiny area where there is rarely a place to sit. I found this really surprising for a hotel of such status. The lack of a proper lobby also takes away from the 1st impression one gets when arriving at the hotel. There is room for expansion by taking over a small part of the large adjacent restaurant.

Ưu điểm: Hotel was extra clean and staff was friendly & helpful

Ưu điểm: Outstanding staff in the lobby that was professional, friendly, and took care of your needs. Clean and (low-key) elegant hotel with gym, restaurant, bar, and nightlife. Well-appointed rooms of decent size wit h the standard amenities.

Khuyết điểm: Not a bad location but not the best if you're aiming to do the museums and monuments. About a 30 minute walk to the Washington Monument otherwise there's the metro or ridesharing.

Ưu điểm: Great location Eclectic room

Khuyết điểm: Screaming crying baby in room next to me woke me up several times during the stay—walls too thin!

Ưu điểm: ambience

Khuyết điểm: no tea/coffee in the room

Ưu điểm: Eaton is located in the middle of Downtown which made it easy to get to the Metro or walk. The hotel is nicely decorated, lovely bath products in the room and clean. The hallway was simply decorated and never noisy. The restaurant, American Son had yummy food that was health conscious and the rooftop bar had a welcoming vibe. There was a band on Sunday night that was enjoyable and the wait staff was friendly and helpful.

Khuyết điểm: There really wasn't anything I didn't like. The only thing that was new to me was that there was a steamer in the room instead of an iron. I've never used a steamer so I had to figure it out which was pretty simple.

Ưu điểm: Clean rooms, accommodating staff, beautiful hotel and rooms

Ưu điểm: We did stay here for 2 nights in 2 different rooms (partie of 3). Rooms are very cozy, there is even a record player. A minibar with ecological products. We really enjoyed those ecological and sustainable products "grown alchemist" shampoo, soap, etc. We would stay here again if we came back to Washington. We used E-Scooters (Lime, Bird, Lyft) to travel around Washington as things are quite far away (4-6km). You have the possibilty to book onsite courses (Yoga, Fitness).

Khuyết điểm: A little point to out: Espresso & Capuccino could be better (even if there is a mechanical machine, the coffee was just some hot water with coffee taste), maybe it depends on the barrista.

Ưu điểm: Hotel had a very cool retro experience.

Khuyết điểm: Valet was beyond slow.

Ưu điểm: great ambience and wonderful staff

Khuyết điểm: need tea/coffee in room

Ưu điểm: Loved this property. Informal. Staff overall and in particular at restaurant seem to still be working out kinks in terms of how they should interact with guests. Very informal which is fine. They all where T-shirt’s and some it seems out of place.

Khuyết điểm: Issues with restaurant

Khuyết điểm: No where to get drinks (soda machine) bar couldn’t even let ya get a soda or bottle of water

Ưu điểm: Friendly staff. The Eaton had a totally different feel and I felt at home here. Room and location were great. Cant recommend enough. Thanks to the warm and helpful staff at Eaton!

Ưu điểm: Very friendly staff and great rooms

Khuyết điểm: Not applicable

Ưu điểm: Great location, having the kitchen area was awesome.

Khuyết điểm: could use better ventilation in bathroom, no fan.

Ưu điểm: Location is convenient, clean

Khuyết điểm: The tub drain wouldn’t drain properly. Water accumulates on the tub while showering.

Ưu điểm: Everything. Clean, nice design, great helpful staff, comfortable, great value, fabulous location.

Khuyết điểm: High valet fee of $46 a day.

Ưu điểm: Quick stay, but check in was super easy, the bed was extremely comfortable, and the bathroom was clean, bright, and updated. Also great water pressure! Everything we wanted/needed.

Ưu điểm: everything. very clean & very comfortable

Khuyết điểm: nothing

Ưu điểm: Friendly staff. Spacious and confortable room

Khuyết điểm: It has two buildings with two separate entrances connected by a parking garage. We had to go up stairs in both buildings and walk through building and garage to get to our room.

Ưu điểm: It was super spacious and had everything! I’m a walking person so the places I wanted to get to were walking distance. It was clean and really comfortable. I didn’t interact with the staff much but checking in and out was smooth.

Khuyết điểm: N/a

Ưu điểm: Very close to the top tourist spots! Wish I could stay longer planning a part two very soon and will book with them again. Maid service even brings you waters in the evening free of charge .

Ưu điểm: It’s a great location and the place is super clean

Ưu điểm: Large room, huge bed. Our room had a full-size kitchen. Quiet location in Foggy Bottom. A 10-15 min walk to the Kennedy Center on the one side and the White House on the other.

Khuyết điểm: TV screen rather small and not HD. Hotel parking is expensive (but free street parking nearby if you can find it).

Khuyết điểm: The check-in process was unacceptably slow, and my room was not ready even though I arrived at 9PM.

Ưu điểm: The location was close to the Metro which made it easy to get around the city. We enjoyed an afternoon cocktail at the bar. The atmosphere was welcoming.

Khuyết điểm: Nothing to comment on, we enjoyed everything

Ưu điểm: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Khuyết điểm: Nothing. It was great.

Ưu điểm: Staff is excellent and attentive. Food at all the restaurants was great too. Make sure to join the Fans of M.O. so you have access to the extra perks too. Shower had great pressure and bed was very comfortable.

Khuyết điểm: Check in 300 FINALLY GOT IN ROOM 830 WAITING FOR THEM TO GET ROOM READY. Had set reservation 2 months ahead of time will I stay again NOOO!!!!!!!

Ưu điểm: Staff

Khuyết điểm: Nothing

Ưu điểm: I have been to Washington many times and have stayed at various hotels. The Mandarin is wonderful in every respect. First, the staff members are extremely professional, friendly, and welcoming. Second, the hotel’s facility is magnificent. My guest room was well appointed with a beautiful bathroom. The windows do not allow in any sound, which provides a good night’s sleep. The room’s electronic light controls near the bed were so convenient. The bed and it’s linens were very comfortable. Third, the hotel’s location is extremely convenient being only a short walk to the National Mall and Smithsonian metro station. Finally, the Spa and fitness center are truly first class. For example, the fitness center possessed a tremendous amount of equipment for a hotel fitness center. The equipment itself was the same brand used at the Lifetime Athletic were I am a member and used the same electronic interface that communicated with my gym’s personal wellness application. The fitness center offered water and other refreshments. The Mandarin is one of only a very few hotels in Washington that offer a true lap pool. Although guests also used the pool for leisure, everyone was respectful to the fact that I was swimming laps in the swimming lane. The gender specific spa area was very relaxing. It provided lockers, showers, a dry sauna, steam room, plunge pool, an invigorating sense shower with various jets, and a relaxation room with some refreshments. I will definitely stay at the Mandarin soon.

Khuyết điểm: Nothing.

Ưu điểm: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Khuyết điểm: Parking $55 per night!

Ưu điểm: Stylish and felt like a luxury hotel should. Room was a good size, bathroom was very comfortable.

Khuyết điểm: Bfast was overpriced and very busy which slowed down seating and service of cooked meals. Had to use Uber to get to any attractions

Ưu điểm: 5 star hotel, it’s beautiful and very close to the mall. Staff is very professional

Khuyết điểm: This is a fantastic property, the only request I’d have is more options when eating

Ưu điểm: We have asked several time to make our safe work. They never did. The bed of the kids was never made. The room itself is a bit old.

Ưu điểm: Wonderful hotel, made to feel welcome immediately (very late check-in), understated feel of real luxury, staff is amazing, bar staff are proper barmen, spa is very modern and luxurious, the location couldn't be better, right off the mall, hotel is really beautiful and so up to date

Khuyết điểm: bar area was noisy

Ưu điểm: Our stay at the AKA Whitehouse was great! We made a booking the day we arrived and it was great value for money! What we loved most is that it had a washing machine, dryer, fully stocked kitchen and 2 toilets. It was a king bed, 2 closets and living area. Great space and modern. The location was great we were about a 10 minute walk to the White House and everything worth seeing is within 30-45 minutes walking of the property, but doing it in 15min increments as everything is along the way to the last thing we were seeing and then just Uber’d it back for about $10USD. It’s very pretty and clean on the streets and there are restaurants and CVS close by.

Khuyết điểm: If I was nitpicking you can kind of hear the elevator working whilst in your room, but once I was asleep it never woke me up. We also found the bed quite hard and pillows not to our liking but this wouldn’t stop me from staying here again.

Ưu điểm: Fabulous space. Extremely comfortable bed

Ưu điểm: Great location. This hotel is definitely worth the price.

Ưu điểm: Great location. 3 mins walk from The White House. Very large and spacious and comfortable beds.

Khuyết điểm: Nothing

Ưu điểm: Close to the Metro, Whitehouse, and places to eat.

Khuyết điểm: Didn’t have a pool, and could have had a happy hour on the terrace.

Ưu điểm: Fabulous location, spacious, friendly staff.

Khuyết điểm: There was nothing not to like!

Ưu điểm: Location

Khuyết điểm: The hotel is tired. The room i was assigned was very tired.

Ưu điểm: Huge Room. All the amenities of home (full sized refrigerator etc), comfortable bed, easy access from Metro

Ưu điểm: Central location to White House. Property is clean and well presented. Staff are very friendly and helpful. Beds are comfy and room was spacious. Safe area with reasonable access to restaurants and transport.

Khuyết điểm: Room was very noisey with lots of traffic noise echoing around the building and into bedroom at night. Bathroom / bedroom area also suffered from noisey water flowing from upstairs rooms. We were given a disabled room for some unknown reason which has no bathroom counter space for toiletries. Clothes dryer did not work properly.

Ưu điểm: Lovely 2 bed apartment, loads of space with 2 king beds. Washing and drying facilities were a bonus for us after visiting other US states. Can’t really fault anything about our stay and highly recommend to all, particularly those who need space or have children. Close to good eating places and metro.

Khuyết điểm: Nothing to add, not a thing to dislike.

Ưu điểm: The location was perfect for us. Right in the center of the city next to White house. Clean rooms and that too with kitchen. The rooms were quite big and spacious.

Khuyết điểm: They didn’t have a restaurant in the hotel itself which is fine because everything is nearby but having that could be an advantage. Also, I think they do provide parking but that’s very costly as compared to public parking right across the street.

Ưu điểm: Great size, very spacious and modern Excellent location

Ưu điểm: Everything! The staff was amazing! Andrew and Juan were friendly and very helpful.

Khuyết điểm: Had to pay for the pool and gym since it’s shared. Also the pool is inside.

Khuyết điểm: The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.

Ưu điểm: I was given a fabulous suite because the hotel being fully booked and that's what was left. My experience was exceptional. I have always been a Ritz Carlton devotee but this was beyond!

Ưu điểm: All the staff was terrific!

Ưu điểm: - Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative

Khuyết điểm: - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm

Ưu điểm: The pool The friendly staff

Khuyết điểm: Tea making facility in the room.

Ưu điểm: Superb

Khuyết điểm: Dat I had to call room service to get a slipper

Ưu điểm: Housekeeping staff was awesome.

Khuyết điểm: Never could get through to the front desk to have my bags taken down. After three tries and no answer, I took them down myself. This was at 10:15am on a weekday. Only one person at the front desk for my check out. There was a line of five behind me. This was at 10:15am on a weekday.

Ưu điểm: actually i was dissapointed to see that such a luxurious property and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted to charge for the same which was shocking.....

Khuyết điểm: please keep coffee & tea maker in the room

Ưu điểm: Check in was very slick

Khuyết điểm: Restaurant is not great. Expected menu, uninspiring, old fashioned restaurant interior. Food quality pretty average

Ưu điểm: Great location wonderful staff

Khuyết điểm: Expensive

Ưu điểm: The staff are great and go out of their way to make your stay perfect. Meticulously clean.

Ưu điểm: Stunning historical property with immaculate rooms and lobby. Very quiet room. Enormous bed that was so comfortable. Noon check out is always appreciated. Staff at the Dubliner were super friendly. I was pleasantly surprised that the recommended parking garage round the corner was much cheaper than I had anticipated; $32 for approx 27 hours parking.

Khuyết điểm: I was aware of this when booking but the room was very small and looked onto an office block with no view. Also, would it kill them to have a complimentary bottle of water in the room instead of charging $4.50?!

Ưu điểm: The staff at the Phoenix Park Hotel is remarkable and the rooms are absolutely beautiful !

Khuyết điểm: everything was great

Ưu điểm: Decoration is simple, but stylish and practical. I like the blue-white contrast.

Ưu điểm: The bed was very comfy. Great location near Union Station. Short walking distance to the Capitol.

Khuyết điểm: The room was smaller than it appeared in the photographs online. Our hotel room floor was not vacuumed very well; there were crumbs on the floor. We were only given one bathrobe for 2 people. Ridiculous pricing to park the car there. The windows could use more blackout curtains to keep the room darker longer in the morning.

Ưu điểm: Lovely hotel. All of the staff were incredibly polite, friendly and helpful. The communal areas were spotless and stylish, as was the room. We had booked a queen room but were upgraded to a king on check in which was much appreciated. We had room service for room service and had lunch at the adjoining Dubliner pub/restaurant - all delicious and reasonably priced. The location is fantastic, walkable to the train station and to the Capitol/mall. The room was really quiet overnight.

Ưu điểm: nice decorations, quiet room, nice bathroom, comfortable beds

Khuyết điểm: The room with 2 double beds (we weren't given a choice)was very crowded and hard to move around in.

Ưu điểm: Friendliest staff around.

Khuyết điểm: Longer coffee hours or coffee pots in room. Not a showstopper, just a coffee holic.

Ưu điểm: Great bed. Clean room. Great location. Great price.

Khuyết điểm: Parking is expensive.

Ưu điểm: Very short walking distance to Union Station & National Mall. Great Irish Pub restaurant on site for dinner and "Full English" breakfast. Luxury bed & linens.

Khuyết điểm: There was no coffee pot in the room for that late night cup of tea or first thing in the morning cup of coffee.

Ưu điểm: Located near Union Station. Rooms were nice Great restaurant

Khuyết điểm: Nothing

Ưu điểm: Breakfast was good, bed was great. Enjoyed the music at the bar. Location was perfect, staff was great.

Khuyết điểm: I should have had more time there.

Ưu điểm: The location was excellent-across from Union Station & convenient to walk many places. Staff were very pleasant & helpful.

Khuyết điểm: I thought the room was a little small & no coffee/tea maker for evenings.

Ưu điểm: We arrived 5 hours early just to store our luggage while we planned to eat lunch and take a quick tour around our hotel. We were greeted at the front desk by a nice young lady that assured us our room was already ready - a huge plus to us...Everyone was extremely helpful, friendly - would definitely stay at this hotel again. Union Station being a stones throw a way was BIG plus!! The Dubliner - oh, the food here is excellent. Highly, highly recommend eating here. The extra amenities did not go unnoticed. Chocolates, Irish Cream, Bath Robes, Umbrella to use!

Khuyết điểm: Nothing was disliked by my husband or I.

Ưu điểm: Convenience to Union Station. Excellent facility.

Ưu điểm: excellent service and friendly staff

Ưu điểm: The hotel staff are extremely helpful and accomodating. The hotel is very well kept and welcoming. The attached restaurant is fun and has good quality food for great prices. The hotel is conveniently located within one block of a major shopping centre with direct metro access, so very easy to get around the city.

Khuyết điểm: Swimming pool in the hotel, or one nearby would be a major asset for families with children.

Ưu điểm: I like the proximatey to the Capital and the Mall and to Union Station. Taxi fares to other parts of the city are not to bad and the metro is right there at Union Station.

Khuyết điểm: There is no shopping near by. This is a business and residential area for government.

Ưu điểm: Excelent.

Khuyết điểm: No

Ưu điểm: The location is ideal for visiting Washington.

Khuyết điểm: The check-in staff could be more interested and breakfast facility is quite poor and expensive in comparison with same standard hotels in Europe.

Ưu điểm: The hotel was centrally located, within walking distance to all the major attractions and union station.The staff and room were excellent and we enjoyed the food and drink in the pub.

Khuyết điểm:

Ưu điểm: friendliness of staff, hotel position, cleanliness

Khuyết điểm: breakfast staff rather indifferent

Ưu điểm: A nice friendly hotel with character.

Khuyết điểm:

Ưu điểm: The facility was beautiful

Khuyết điểm: Can’t find anything I didn’t like

Ưu điểm: Beautiful

Khuyết điểm: Behind the dresser between the beds very dirty. But who looks there anyways? I’m just OCD and I was hunting for my comb :)

Ưu điểm: Did not do breakfast. Everyone was so helpful!!!

Ưu điểm: breakfast was so yummy the first day, we went back the second day. If we hadn't planned a lot of walking, we would have lingered over the fabulous looking buffet, but ordering from the menu was perfect!

Khuyết điểm: Would have liked a magnifying mirror in the bathroom. That is the only tiny thing I could think of. HA!

Ưu điểm: Anthem Restaurant was good but their hours are limited.

Khuyết điểm: The bathroom tile grout could need a little freshening up.

Ưu điểm: The staff is incredible intentional, kind and accommodating. Best hotel experience!

Ưu điểm: Checking options, storage bags

Ưu điểm: Beautifully decorated, great location, amazing staff

Khuyết điểm: No

Ưu điểm: The ambiance was amazing. The staff was amazing! the location was perfect you are in the center of everything. The room was clean. I would recommend this place for anyone visiting the Washington DC area to gain the experience of the city.

Khuyết điểm: There was nothing that I can complain about this experience! I

Ưu điểm: The hotel is amazingly gorgeous with upscale design. The room, especially with atrium view is amazing, super clean and comfy. The location is great, Chinatown and CityCenter are nearby, it is close to many attractions. Some staffs are friendly and helpful.

Khuyết điểm: So far, I can’t think of anything I did not like about this hotel.

Ưu điểm: Modern an clean

Khuyết điểm: Nothing

Ưu điểm: The room was beautiful. Very large and spacious. The room faced the front of the hotel and a very busy street. But there was no noise. The windows were tall and large. The room was very airy. The bathroom and two person shower were spectacular. Hotel is VERY clean and centrally located, with lots of places to eat and near public transportation.

Ưu điểm: The staff were very friendly & went out of their way to make us feel special and to feel as important as their high profile guests. Practically every staff member wished us a happy anniversary. When we returned to our room in the evening, there was a complimentary bottle of champagne with chocolates & chocolate covered strawberries along with a happy anniversary greeting. Dinner & breakfast were both fabulous. At dinner our server was kind enough to advise us of the size of portions and recommend sharing salads/sides. Timing of the courses was excellent and the filet was perfect.

Khuyết điểm: There was ample upholstered seating in the lobby, but tables that were being reserved for casual diners from the bar area were not clearly marked as reserved, so we had just settled in after our evening walk when we were told the low table near where we were sitting was reserved, and we had to move. Turned out there was only one small area where we could relax and not have to worry about being asked to leave, although we were hotel guests.

Ưu điểm: Squeaky clean. Customers experience oriented staff.

Ưu điểm: Amazing rooms..so comfortable..

Ưu điểm: The best hotel in the north east. Everything is enormous as big as Trump. He knows what people really feel and what’s good for people of America.

Khuyết điểm: Everything in the hotel

Ưu điểm: Close to everything in DC.

Khuyết điểm: none

Ưu điểm: Everything! Exceeded expectations in every way

Ưu điểm: Beautiful rooms Breakfast excellent Very nice bar.

Ưu điểm: Breakfast choices were express continental a full American Our choices varied each day.

Khuyết điểm: No Bathroom robes

Ưu điểm: Everyone was so nice. Especially Maria and Zee. Room was nice. In a great location.

Khuyết điểm: We had booked a room with a bathtub and when escorted to room it had no tub. We were up graded but when we got to room...no tub. The 3rd room we were escorted to had tub. They were extremely nice about it. Ps...it didn't have a pool.

Ưu điểm: The staff was very courteous and super helpful. They even helped my boyfriend (63 yo)with his marriage proposal by giving him a reservation at a great table overlooking the lobby area. The wait staff (from the Steak House) helped him up off the marble floor when he knelt down to propose! It was very sweet and they made it extra special with champagne, desserts and a exploding candle! Make sure to go up to the tower for a great view of DC!

Khuyết điểm: That we had to leave!

Ưu điểm: I traveled with my grandchildren and daughter and thought I'd give them a treat by staying at the Trump Hotel. It was just wonderful and beautiful. The highlight of our trip!

Khuyết điểm: Not one thing!

Ưu điểm: The staff were all very helpful and polite, particularly at check-in and at the bar. The food at the restaurant was fantastic and there is a Starbucks adjoined to the building for those who like a coffee on the way out. The rooms were immaculately presented and the turn down service was reliable (they didn't miss a day) and professional. The location is fantastic and the building itself is an impressive structure. It really is a wonderful hotel albeit it does not come cheap. I would definitely stay here again and would recommend the hotel to other first time visitors to the city.

Khuyết điểm: Trump himself came to dine here during our stay making re-entry into the hotel difficult as security precautions obviously had to be taken. This is understandable, but nobody told us what was going on so we were made to wait on the street with our room key and all of our shopping bags. We even wondered if there was a sinister incident unfolding as the security staff communicated nothing to us other than that we were not allowed to enter the hotel at this time. The room service menu is ludicrously limited overnight; after 11pm the only vegetarian dish I saw was hummus! Despite these little hiccups, don't be put off as the hotel is beautiful. Just pack some midnight snacks if you don't eat meat and avoid returning with all your heavy shopping at Trump's dinner time :)

Ưu điểm: Staff. Front desk staff nice, and very responsive to emails. Check-in and out very smooth. Nice to have bar and &pizza on-site. Not for everyone, but my go-to if you will be out all-day (and evening) and just need a cheap but clean private space to sleep.

Khuyết điểm: Bed sagged in the middle, so often woke up with a bad back. Self-service or any laundry service would be nice. Windows of both bedroom and bathroom were frosted but look directly onto restaurant seating area, so often you'd have someone's back leaning against your bathroom window while you go about your bathroom business, i.e. it's not just tiny and noisy during the day.

Ưu điểm: Lacation very nice

Khuyết điểm: The upper room is very noisy when walking. I stay in buzz room under pizza restuarant but under quiet more than upper.

Ưu điểm: The staff was very nice and it was clean. Great to have a pizza place on site. Pizza was very good. It was in a good location.

Khuyết điểm: The breakfast options were Very limited and not good. The pillows were flat. The mattress was horrible. I had a back ache everyday. There was no place to put the suitcases. No dresser or closet. The room was noisy. The rates were different for each day. I was told they fluctuate based on demand and booking.com was an average daily rate. That was an unpleasant surprise. They gave me a $50 credit for the crappy bed, but I would not stay there again.

Ưu điểm: Location ideal: between Lincoln Memorial and Georgetown Everything new. Great Bar Vibe. Center of GW University Young and older crowd: students to bizmen .

Khuyết điểm: Small rooms

Ưu điểm: Great Value for your money. Location was close to our event and awesome rooftop space.

Khuyết điểm: Shower was a little cramped.

Ưu điểm: Comfortable. A little tight in Hive Queen. Sink much too small, but clean and great price, good location.

Khuyết điểm: Tiny sink.

Ưu điểm: All in one services, great location, great staff.

Khuyết điểm: It was a great experience.

Ưu điểm: Hotel was excellent, friendly & helpful staff, clean rooms with comfortable bunks & good bars (if a little pricey @ $8 a pint). The Hive is ideally situated for visiting Washington’s grand monuments - The Lincoln Memorial & the National Mall. Loads of other visitor attractions are within a good walking distance (35-45mins)

Khuyết điểm: Bunk room only provided with quilt, would have preferred option of a sheet & blanket, due to summer temperatures.

Ưu điểm: The hotel was clean and crispy. The industrial style is amazing. All sorts of great small details bring it all together.

Khuyết điểm: Bar selection is limited to local brews and spirits. Good but not always what you want.

Ưu điểm: Lovely atmosphere. Great staff in particular Priscilla who was really helpful when I checked in and out. The queen loft room was very comfortable and quirky. I'd definitely return, particularly with the value they offer.

Khuyết điểm: Nothing

Ưu điểm: The bed was super comfortable, and the staff was so dear.

Khuyết điểm: I was a bit bummed the ice machine was out on the 4th floor but it really wasn’t a big deal.

Ưu điểm: Rooms nice, staff exceedingly polite and pleasant. Always smiling and saying hello. Coffee bar in back very good. Breakfast in restaurant slow and didn't know we could get a $25 rate for brkfst. I also asked for a room with a nice view. Our room overlooked the large air conditioning units and we could hear them. Magdalena at the concierge desk was very helpful and pleasant. Front desk people just OK. Not so happy.

Khuyết điểm: see other question.

Ưu điểm: The rooms were very clean and when we called for any needs the staff responded immediately. I was really impressed. This is my first time staying at DuPont and you exceeded my expectations! Thank you very much for your care and friendliness!

Khuyết điểm: Nothing

Ưu điểm: Clean, comfortable, good location

Ưu điểm: Good food and service at the restaurant and bar. Excellent neighborhood services. Very good transportation.

Ưu điểm: The staff were fabulous! I thoroughly enjoyed my stay!

Ưu điểm: I really enjoyed my stay...I don’t think I could stay at a hotel that doesn’t offer the same amenities. The area was wonderful it reminded me of home.

Khuyết điểm: N/a

Ưu điểm: Clean!!!everything is close it!! And Rododolfo from the front desk really nice and help us a lot with any information the we need it!

Khuyết điểm: Just the cable of the tv doesn’t work ,WiFi slow!

Ưu điểm: Bed was very comfortable and rooms are very clean. Staff is friendly and they offer water bottles to customers.

Khuyết điểm: Wish the lobby had ice water, coffee, tea complimentary. We had an issue with the air conditioner and they were quick to respond and offer fans that helped but problem wasn’t taken care of and we had wet floor by the vent. Never offered a different room.

Ưu điểm: All the staff were incredibly helpful and courteous!

Ưu điểm: All of it. Always enjoy staying there .

Khuyết điểm: No complaints.

Ưu điểm: Solid hotel for professionals and tourists. Perfect location and excellent service.

Khuyết điểm: The bar prices are high, as in most hotels.