Khách sạn ở Washington

Ưu điểm: Without a doubt, the finest hotel experience I’ve ever had. Everything from the front door to the linens was near perfect.

Ưu điểm: The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience.

Khuyết điểm: We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.

Ưu điểm: Best hotel I have stayed at in many years.

Ưu điểm: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Khuyết điểm: Nothing. It was great.

Khuyết điểm: When your paying $450 you would expect free internet

Ưu điểm: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Khuyết điểm: Parking $55 per night!

Ưu điểm: Staff was excellent; great location

Khuyết điểm: The walls are paper thin and the person next door had a party until 3 am. Impossible to sleep.

Ưu điểm: The staff was awesome

Khuyết điểm: Could've used a coffee maker in the room.

Ưu điểm: Attention to detail; Aesthetics; Quality of room; Great amenities; Blue Duck Tavern

Khuyết điểm: Pillow too high/mattress a little too soft for my liking, but that I suppose is nothing more than my personal preference.

Ưu điểm: Location was the best thing

Khuyết điểm: Nothing in particular but it could be less pricey

Ưu điểm: Service and public areas what you would expect from this mark.

Khuyết điểm: Rooms are a bit tired.

Ưu điểm: Excellent service Excellent location, near to main retail street and food Beautiful area for cycling and exploration

Ưu điểm: Very nice, large, clean rooms.

Khuyết điểm: Under construction. Gets noisy well before 8am says it's in Georgetown but really it's east of it. Not a lot walking distance

Ưu điểm: Overall, a nice hotel and had a good stay. I especially enjoyed the gym, which was the best hotel gym I've ever tried - had a lifting platform, power racks, and dumbbells going up to 120 lbs. My only complaint would be the daily parking fee, nearly $50 a day. Nearby garages seemed to be charging $20-$25 a day.

Ưu điểm: Good location

Khuyết điểm: Several smokers on our floor.

Ưu điểm: Great location. Very clean room and bathroom. Great ambiance in the area.

Khuyết điểm: The air conditioner in the room would keep automatically changing to the heater setting.

Khuyết điểm: n/a

Ưu điểm: From the staff to the amenities, enjoyed the room, restaurant and proximity in DC.

Khuyết điểm: WiFi in room should be free and food pricey.

Ưu điểm: Overall hotel was in great condition and price was right.

Khuyết điểm: Wireless charge of like $15 is ridiculous in this day and age.

Ưu điểm: Very nice hotel. Lobby was well designed and appealing. Room was spacious and welcoming

Khuyết điểm: No major dislikes.

Ưu điểm: Clean, beautiful room, bed was very comfortable, good food.

Khuyết điểm: the air conditioner was noisy.

Ưu điểm: Extremely impressed by staff, facilities, comfort, cleanliness and overall level of quality.

Ưu điểm: Facility was quiet, clean and showed a high level of attention to detail. Concierge was very helpful for dinner recommendations and provided a perfect location that was not readily found via standard web based search.

Khuyết điểm: Gym staff was inattentive and actually were playing 2 types of music very loudly at the same time!

Ưu điểm: Near perfect stay

Khuyết điểm: Everything very pricey, but not out of line with the area.

Ưu điểm: Room was comfortable and clean.

Khuyết điểm: The television in the room is extremely outdated and did not provide a clear picture.

Ưu điểm: Rooms were very clean and modern. Staff were extremely courteous. Restaurant food was excellent. Great stay all the way around, I would stay there again without doubt.

Ưu điểm: Liked price, location, staff's friendliness & helpfulness, updated rooms, kitchen, breakfast.

Khuyết điểm: BEDBUGS. I had to launder everything and throw away my luggage. very annoyed. have stayed here before but will not be going back.

Ưu điểm: Very clean. Very comfortable rooms. Located near GWU so the neighborhood is not far from fun activity, yet quiet when need be. Friendly staff and they check on you at least 3-4 times a day.

Khuyết điểm: Aging facilities. One of the buildings located across the street from homeless people in tents, which brings you back to reality about ther affordable housing situation within this country.

Ưu điểm: * Room was a good size * Room included a kitchen area with full-size fridge and sink.

Khuyết điểm: The room was extremely cold, and when we turned the heat on, the vent blew colder air out. We called the front desk and were informed that they had "switched over" the system and that even though it was turned to heat it would only cool the room. We were told a space heater would be sent to the room, but one never arrived and then hours later we were told they were out of space heaters. If the heating and cooling system can be "switched over" then presumably it can be switched back, so my question for this hotel is if everyone was so cold that you ran out of heaters, why not switch the ability to heat rooms back on? Overall it was kind of bizarre and extremely inconvenient to have to wear coats indoors and put a damper on our otherwise-pleasant stay.

Ưu điểm: location and walkability to the national mall. Full kitchen.... regular size fridge, oven/stove, sink, microwave!! staffs are very, very helpful and friendly and courteous

Ưu điểm: Very reliable and consistent. Good value for money. Excelllent location a few blocks away from the White House and all the monuments on the National Mall

Ưu điểm: The staff were helpful and nice and the location was convenient. The kitchen is a nice convenience, but not needed for a short stay.

Khuyết điểm: The carpet in the room was dirty. There is no fan or window in the washroom so steam from the shower stays in the room, this causes humidity and mold. I'm allergic to mold so this was very uncomfortable. The hotel has two towers, and only one common washroom with one stall located in the other tower. If you have a late flight out you can store your suit cases but no place to change. The toiletries were advertised as designer. It was bath and body brand. The washroom was dirty, hair in the tub. I don't recommend the Hotel for physically challenged guests as there are steep stairs up to the elevator from the lobby. I had to struggle with the suitcases up the stairs. Beware that the hotel charges if there are more than 2 occupants in the room. This was not disclosed at booking. They also charge for incidentals at check in. I found this Hotel to be Overpriced for what you get. I stayed at the Marriott down the street last year, I payed about the same and had a much nicer room, pool, etc.

Ưu điểm: The room was huge for such a great place!

Khuyết điểm: The parking was a little expensive.

Ưu điểm: We stayed one night as we were attending a performance at the Kennedy Center. The location was great- we walked to the venue and got a quick and cheap cab ride back. We also walked to the monuments and major DC attractions. The location is great, and there is a Dunkin' Donuts and Starbucks nearby, if you don't want to pay high restaurant prices for breakfast. The room was gorgeous, and we had a view of the Washington Monument from our window! The staff was helpful and friendly, and even with parking the rate was good. If we didn't have to park a rental car, it would have been a downright steal!

Khuyết điểm: Really nothing to complain about. The parking is expensive, and valet only but you don't really need a car to see the DC tourist sites, and the parking fee was comparable to every other hotel in the area. Free breakfast would have been nice, but I don't expect it in this type of hotel. I didn't use the restaurant, and instead went to Starbucks for breakfast and coffee.

Ưu điểm: Very clean and very well maintained. Nice accommodations. Nice staff.

Khuyết điểm: There was a transitional issue with the heating and air. We were between hot and cold days so the heat was the only option- no air conditioning. It was warm in the room on the hotter days- they did provide us with fans which helped. If it had been warmer outside it would have been very difficult to sleep.

Ưu điểm: The ability to use Netflix and other internet tv providers was a bonus.

Khuyết điểm: The shower tile bit into my feet and it was too large for a small shower head.

Ưu điểm: Good location, lots of pubs and restaurants nearby. Wifi was fast.

Khuyết điểm: Standup shower, no bathtub, bidet, or spray hose for personal hygiene. Pricey lobby food options. Breakfast was not included, but there's a perfectly nice breakfast cafe out the back entrance that's full of police and municipal workers, which was good enough for me!

Ưu điểm: Fitness center is amazing. Rooms are spacious

Khuyết điểm: Pet policy is awful. A dog barked into the early hours of the morning and staff did not handle appropriately

Ưu điểm: Beautiful rooms, Excellent views, excellent Customer Service

Khuyết điểm: Nothing. I only stayed one night.

Ưu điểm: Quality in all areas. They also honored my reservation with no problem even though I reserved it for the wrong night. They didn't make it like they were doing me a big favor either.

Ưu điểm: Washington Tower rooms are really spacious, comfortable and worth the upgrade when you have a bunch of people staying in the room, namely during a convention next door.

Ưu điểm: Washington Tower suite room was super spacious

Ưu điểm: Hotel is big, clean, and convenient

Khuyết điểm: Room wasn't ready when we arrived (even though we noted online at check-in), then wasn;t ready when they said it would be 3 hours later. Room wasn't cleaned until I called at 4pm after our first of 2 nights. In room dinning was delicious but both times we ordered, part of our order was missing - even when we called to notify, they said they were sending it, and it never arrived.

Ưu điểm: comfort value clean

Ưu điểm: I liked the proximity to everything - an Uber was never more than 4 minutes away! Plus you're in walking distance of a lot of places including the metro. The beds were super comfortable and I liked that most of the rooms had a separate magnifying mirror.

Khuyết điểm: The floors are hard to navigate and easy to get turned around. With an injury I had to find a room closer to the elevator. When I changed rooms, I still had TO WALK to both my old room and the new. No one had an indoor golf cart or something that would make changing my room location a little easier, physically. The handicap accessible rooms had way less closet space and were less clean since they are not used as often or as regular, the beds need their mattresses turned - one bed was quite 'slope-y' on one side. Not every room has a separate magnifying mirror and the ones that do are not tended to in a way that a rusty spot doesn't form on the counter top underneath it.

Ưu điểm: The hotel was absolutely stunning! The restaurant's service was great and the food was delicious.

Ưu điểm: The hotel has been recently renovated, so everything was brand new. Note that only half of the hotel is the "historic" part, now the other half is new. That didn't bother me at all. There was a very nice, upscale feel to the whole place. The staff were wonderful - very nice and accommodating. I stayed one night and when I came into my room after being out, all of my lights weren't working - a breaker had blown. When I called the front desk, it was taken care of within 10 minutes by a very polite maintenance staffer.

Khuyết điểm: The location was just okay - I walked from the closest Metro (Mt Vernon/Convention Center), and found myself walking along a street with boarded up houses. I wasn't taking any shortcuts, this was one of the main streets by the hotel. This wasn't too much of a problem for me, as I used Lyft to get everywhere and didn't do much walking at all. But it is something to keep in mind if you are making a reservation here. The only other thing was that my bed was very firm. That's a total personal preference, but did interfere with my sleep

Ưu điểm: Unique historic and charming hotel in great downtown location. Nice antique furnishings, nice dining are for breakfast.

Khuyết điểm: The room was small but clean and comfortable.

Ưu điểm: Very comfortable room, friendly staff and great location

Ưu điểm: The hotel was quiet, the room furnishings were fresh and attractive, and I found the decor pleasing generally. The room overlooked the courtyard, which was also quiet. A good location too--we were able to walk to many of our destinations right from the hotel. Staff were friendly and very helpful. I needed a cab one rainy morning, and asked at the front desk if they could call for one. Instead, the bellman grabbed his umbrella and went out to the street, down to the nearest busy corner, and whistled up one for me. Above and beyond!

Khuyết điểm: Our room was small--would have been perfect for a single guest, but a little cramped for two. Just one bedside table, for example, with no room for a second. We would have liked a king bed, but one evidently wasn't available--again, perhaps a size issue. Last, half the wardrobe cabinet was taken up by a room safe and refrigerator pre-stocked with candy, soda, and alcohol, so there wasn't quite enough room for two people to hang our things. And yes, no iron or ironing board. We didn't try the meal facilities. We'd stay again--the pluses outweigh the minuses.

Ưu điểm: The staff was friendly, location was convenient, rooms were very comfortable and nicely furnished.

Khuyết điểm: Small room. Dirty carpet. TV in a cabinet. Full size bed. Horrible stay

Ưu điểm: staff was courteous

Khuyết điểm: They accepted my reservation then gave away the room. Sent me to another hotel without rooms. A true nightmare in the middle of the night in DC

Ưu điểm: Spacious and comfortable.

Khuyết điểm: Visibly older and run-down in places.

Ưu điểm: Welcoming staff. Very comfortable room. Comfortable bed, roomy shower. Good temperature controls. Very nice courtyard.

Khuyết điểm: Should have free coffee in lobby in the morning. Temperature in lobby too cold.

Ưu điểm: room size breakfast happy hour staff convenience location

Khuyết điểm: room could have been a little cleaner

Ưu điểm: Nice hotel. Great brunch and cocktail hour. Great location.

Khuyết điểm: Parking exorbitant- $42 a day. Entry and exit to parking lot a pain. Internet access spotty.

Ưu điểm: We bought a Timeshare at the District which is upstairs. We enjoy going there to visit. Great hotel

Khuyết điểm: Location requires walking or driving. It’s at least a mile to Georgetown. At least a mile to DuPont circle

Ưu điểm: The suites were large, clean, and well decorated. The kitchens had everything you would need to cook meals. There were two nice cold bottles of water waiting when you got there. My daughter loved the open fire place in the lobby. Close proximity to the metro, specifically the green and orange lines for easy access to the National Mall. The folks at the front desk were very helpful. The washer and dryer was a real perk. We had a great stay at AKA!

Khuyết điểm: The tubs are a little high, but I assume so water doesn't splash out.

Ưu điểm: There was more room than I expected or needed. The suite was well appointed and felt luxurious. The staff were very helpful and courteous.

Khuyết điểm: One bathroom counter was not very clean. The outdoor noises, which were present late into the night, were significant. I'd recommend better, quieter windows for such a nice hotel.

Khuyết điểm: The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.

Ưu điểm: - Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative

Khuyết điểm: - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm

Ưu điểm: The staff are great and go out of their way to make your stay perfect. Meticulously clean.

Ưu điểm: Location. Easy walk to many attractions as well as to my business destination.

Ưu điểm: Service was excellent

Khuyết điểm: They changed me an extra 200 dollars when I checked into the hotel, despite prepaying on Kayak

Ưu điểm: Staff was so friendly and the hotel was very clean. Huge bonus was how close the hotel was to everything!! Everything is within walking distance from the hotel.

Ưu điểm: Location was great, staff was great

Ưu điểm: Central location Clean rooms Value for money (I suppose)

Khuyết điểm: WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.

Ưu điểm: The price was quite reasonable and the location was convenient as well. The staff was friendly and helpful too. Also the room was nice and clean.

Khuyết điểm: First, the website says the amenities include parking. What it doesn't tell you is that it is valet parking at almost $50/day. Second, the website says the amenities include free wifi. What it doesn't tell you is that the wifi is only free if you connect to it down in the lobby. Otherwise, it is almost $13/day if you connect to it from your room. Overall, it wasn't a bad stay. I just wish the website was a little more detailed/honest with some of its information.

Ưu điểm: Everything was great! Am upset that they put an $800 hold on my credit card when the room was only $300

Ưu điểm: The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.

Ưu điểm: Great location... Convenient to Metro and downtown Washington

Khuyết điểm: No negatives on this trip

Ưu điểm: FRONT DESK LADY WHO WAS A COWBOY FAN MADE ARE STAY FUN WITH ALL HER ASSOCIATES BEING SO HELPFUL AND LOOKINg OUT FOR TWO SENIOR CITIZENS ! THANKS !

Ưu điểm: Close To Monuments And Verizon Center

Ưu điểm: Location, staff, cleanliness

Khuyết điểm: Food menu was comprehensive, yet a little limited for my tastes.

Ưu điểm: Staff was very attentive and very friendly. Right next to Metro station that had a stop at Reagan Airport!

Ưu điểm: Cheap.

Khuyết điểm: No real benefits as a Marriott Rewards Platinum member. Nothing special about the facility. Lots of noise in the hallways at night.

Ưu điểm: Close to train. Cabs right out front if needed. Great value for the price. Convenient having a bar/food right in the hotel. Coffee provided in the morning. Very clean. Comfortable bed. Umbrella and one robe provided in the room.

Khuyết điểm: Tiny elevators. Room was small. Only 1 tiny window in the room and we had no view. Shower door didn't stay closed. The water was $4 a bottle in the room. There was no dresser but rather 2 drawers located in the closet.

Ưu điểm: I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!

Ưu điểm: The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit!

Khuyết điểm: The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.

Ưu điểm: Location - walking distance from Union Station Staff - helpful at check-in Price - reasonable rate Rooms - small but just updated, look / feel great, stylish - felt like I was paying MUCH more

Khuyết điểm: No downside - rooms small but decorated so well that didn't notice or hinder the stay Arrived late, left early so didn't have any down-side to the stay Free coffee only - but liked the coffee lounge

Ưu điểm: The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.

Khuyết điểm: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.

Ưu điểm: The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine.

Khuyết điểm: When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.

Ưu điểm: Location, the staff is friendly

Khuyết điểm: Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.

Ưu điểm: The room was beautiful and clean. The location was excellent. All the hotel staff were Grundy and courteous.

Khuyết điểm: Other room's room service trays sitting in the hallway for more than 24 hrs. Unbelievable that they charged $4 for the water bottles in the room. Tried to go for a drink in the pub, staff were not attentive; sat for over 15 mins without getting asked what we wanted or asked about drinks; simply left and no one noticed.

Ưu điểm: My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant next door, but if you are just looking for a convenient, impeccable room this is a great choice. I'll definitely return.

Khuyết điểm: Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.

Ưu điểm: Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers.

Khuyết điểm: Nothing - good place to stay.

Ưu điểm: This is a beautiful hotel with an incredible staff. It is a block from Union Station and convenient to all public transportation. This makes it incredibly easy to get to all of the sites to see in DC and Georgetown. The complimentary coffee bar is wonderful. The rooms are immaculate and very comfortable. I would highly recommend this hotel and would definitely stay again if I were to travel back to DC.

Ưu điểm: Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station.

Khuyết điểm: Only thing missing was coffee maker in the room.

Ưu điểm: The location was good for walking to the mall and museums. The hotel itself felt new, and the rooms were fairly large.

Khuyết điểm: We had a few issues. First, parking at the hotel is nearly $50 a night after taxes. We had no clue about this upon arrival. Our sink faucet had no water pressure on cold. Our remote to the tv was broken (they did replace). The staff in the lobby was very rude (although the gentleman at checkout was nice). Breakfast was terrible. It’s nice that the food was included in our stay, but it was not very good. I doubt I would stay here again.

Ưu điểm: Breakfast was good and friendly service. Location was excellent for visiting Smithsonian Air and Space Museum. Comfortabele rooms.

Khuyết điểm: Checkin was a bit chaotic and they were not sure about the price we had to pay. Very few restaurants in the direct environment. Glass door to bathroom offered not much privacy, although nice shower.

Ưu điểm: Amazing location! 1 block from the metro, 3 blocks from the Air and Space museum. Comfy beds, pretty good free breakfast, very friendly staff. I'd stay here again!

Ưu điểm: I stayed for two nights and I'm very happy with their services. Staff was courteous and all facilities were clean.

Ưu điểm: Staff were incredibly friendly, we were given an upgrade to a suite, and it was such a great location! comfortable beds, great shower, nice bathroom, etc.

Khuyết điểm: Breakfast was comprehensive, but if you arrived after 8:15 it was hit or miss with what was left. Sometimes there was little food (we were there over cherry blossom festival), other times they did continue to replace. It was a good value though.

Ưu điểm: Good location

Khuyết điểm: Room was on the dirty side.......breakfast was good one day of the three mornings, otherwise cold food and the amount of people was crazy.

Ưu điểm: Location was fantastic. Clean updated rooms, great breakfast. We walked to all the museums.

Ưu điểm: No clutter room, great bed, nice staff, business center in lounge. Happy hour

Khuyết điểm: No nearby restaurants, limited menu in the lounge

Ưu điểm: Beautiful hotel with friendly staff.

Khuyết điểm: The elevator was an inconvenience. At times it said it was going down but would go up. Didn't like that only one elevator went to the roof top. Also, communicating with the vallet attendant was difficult. He didn't seem to understand our questions and we couldn't understand his responses.

Ưu điểm: Staff were wonderful everywhere, front desk, cleaning and in the restaurant....the breakfast crew were fantistac.

Khuyết điểm: The ventilation system. We stayed in suite 600 and it was so noisy and ancient we had to shut it off completely at night so we could sleep. The room had been remodelled and was lovely, but this was horrible.

Ưu điểm: Free breakfast, nice staff, accomidating, proximity to the metro

Khuyết điểm: Poor drainage around the pool, lots of water on floor in pool deck

Ưu điểm: The location is spectacular as there are several restaurants in the building and cinemas just across the road as well as a variety of shopping stores & departments. There is so much to do if you enjoy shopping and it's very close to D.C. The Metro is literally below the building so easy to move around.

Ưu điểm: The location is great. Restaurants, shopping, and Metro are all just steps away. Plenty of parking in the garage (may need to go down to P2). The staff is friendly and helpful. Breakfast was good. I would definitely stay again on future visits to DC.

Ưu điểm: The staff was so helpful and friendly. Our server for the breakfast buffet, Riehard was wonderful. He went out of his way to make sure we were happy. the front desk staff was great as well.

Ưu điểm: Nice clean hotel in a nice location with great views

Khuyết điểm: Nothing

Ưu điểm: Great room, friendly and helpful staff. Breakfasts were excellent. Location of the hotel was perfect.

Ưu điểm: I stay here several times a year for business and give the cost and location it’s a great option. There’s a cigar lounge and several dining options and a movie theatre nearby so it's great for me or my family.

Khuyết điểm: I found the bathroom in our room retained a lot of humidity versus previous stays and the finish on the tub was peeling away. Otherwise the room was spacious and comfortable.

Ưu điểm: Everything

Khuyết điểm: Too many different elevators (transfers) to get to parking lot.

Ưu điểm: I went there really stressed and left totally relaxed. And great breakfast bar!

Khuyết điểm: The parking is a little bit pricey.

Ưu điểm: Nice lobby, courteous staff, comfortable bed.

Khuyết điểm: Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.

Ưu điểm: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.

Khuyết điểm: If you forget to tip housekeeping each morning, don't expect clean towels.

Ưu điểm: Very clean, quiet and accommodating.

Khuyết điểm: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.

Ưu điểm: I came down to ride my bike to all the museums and monuments. When I presented my claim ticket for my bike to the bellman my bike had been stolen. I spent 4 hours in the lobby filling out a police report

Ưu điểm: Location Maids

Khuyết điểm: Front desk staff on more than one occasion Very small rooms

Ưu điểm: The Bellhops were amazing! So helpful and polite!!!

Ưu điểm: This is such a grand hotel. We spent 4 wonderful days here, great staff, exceptionally clean rooms and great views.

Ưu điểm: Excellent location. Beautiful view of the Washington Monument from our room. Staff was friendly, knowledgeable and helpful.

Ưu điểm: The staff at the hotel went out of their way to please us. In particular: Mr. Herb Wright greeted us daily with his million dollar smile and was always ready to be of assistance. Mekdes Pierce, Nathan and Limlin worked so hard each day in the lounge for breakfast and appetizers/dinner. They were so kind no matter how busy they were.

Khuyết điểm: Absolutely not one thing. It was an outstanding hotel.

Ưu điểm: Everything was spot on, nothing was too much trouble.

Khuyết điểm: TV system was being upgraded so there was no access to in-room films at all, just all the usual uninteresting TV channels.

Ưu điểm: Customer service

Khuyết điểm: The sofa sleepers

Ưu điểm: Location

Khuyết điểm: They offered to an upgraded room with a view for more $ Room had no view. AC broke , took 1 full day and multiple sells to get it repaired.

Ưu điểm: Customer service was phenomenal. Short wait times, responsive knowledgeable staff.

Khuyết điểm: Valet service was lacking due to extended wait times. The hotel is renovating the front lobby, so the entrance was moved to Pennsylvania Ave.

Ưu điểm: The rooms were incredibly well appointed, decorated. Modern, sleek, and comfortable, including the halls that lead to the room. I stayed 9th floor.

Khuyết điểm: The construction impacted the ease of navigating the main lobby floor. Also, i was not instructed on how to use the elevator system when i checked in, which confused me and delayed my movement toward my room.

Ưu điểm: We likes the decor and the cleanliness of the hotel. The hotel was in a good location for sightseeing.

Khuyết điểm: Housekeeping forgot to clean our room in the morning so we had to call and ask that they come at night when we were out to dinner. The pillows were also really too soft without much support. And we didn't realize until we got there that the overnight parking fee was $59 per night....kind of a lot when you gross everything up we might have been better off at another hotel location with less expensive parking! Once you are there though you are stuck with it. Ugh. Next time.

Ưu điểm: Staff was helpful and friendly. Wait staff at restaurant in lobby was excellent. Went above and beyond to make sure we were taken care of. Fair prices on the food. Blanket for fireworks was a nice unexpected treat. Quick walk to two different metro stations and 20 min walk to the mall. Blocks to restaurants and the cvs if you need something.

Khuyết điểm: It was hot. Not sure the hotel can control the weather.

Ưu điểm: Our hotel was in walking distance to almost everything that we wanted to see - all the major landmarks as well as museums. It is very close to two subway (metro) stations and only a short ride way from Union Station where we took the bus to NYC. We enjoyed the coffee maker in our room and refrigerator to keep our snacks. We appreciated free coffee stand in the lobby.

Khuyết điểm: it's more of a wish - wish you guys had free breakfast. Most hotels do nowadays.

Ưu điểm: The staff were very welcoming and helpful. The room was clean.

Khuyết điểm: Our shower head did not want to stay put. We booked online and I guess when doing so they like to give you the handicap accessible room. Parking was expensive! Breakfast was $60 for two people that will get you eggs and bacon.

Ưu điểm: Hotel is walking distance to most of the things you want to see in DC; White House, Washington Monument, Smithsonian Museums.

Khuyết điểm: If you stay in a room facing 14th street you *will* hear street noise. We were on the 12th floor and you may as well be on the first floor because the height doesn't help with the noise at all. After a long day of walking you probably want a good night's sleep, that's probably not going to happen. Street traffic is loud and people tend to yell outside.

Ưu điểm: Clean and convenient to downtown DC.

Ưu điểm: Perfect location to walk to DC attractions, across the street from Metro stop. Clean. Room had microwave and fridge, so nice for family or longer stay. Gold and Diamond members receive free cooked to order breakfast.

Khuyết điểm: No problems at all.

Khuyết điểm: bed sagged. a/c noisy. facilities worn.

Ưu điểm: Very convenient. The location is excellent for getting around town on the metro. It's just minutes from everything. I would definitely stay at this hotel again.

Khuyết điểm: The bed was a little uncomfortable. I couldn't tell if the comforter was sliding down inside the duvet or it was just really thin.

Ưu điểm: Staff very friendly. Rooms were clean including the bathroom. The location is perfect if you want to walk around. We had an awesome experience.

Ưu điểm: Room was clean and pretty nice. Nice hotel bar and staff was friendly and helpful at the front desk. Would stay again for the price.

Khuyết điểm: The bellhop shattered a bottle of vodka that was in my suitcase....said "I should have told them it was fragil" I don't think that gives them the right to just throw my stuff around as if there was nothing of worth in there....what if it was a bottle of cologne that broke - would I have had to tell them it was fragile for something as small as that. After all my stuff was covered in vodka, they let me use their laundry services and actually ended up replacing the bottle with something of similar value. It ended up being okay and I was thankful for the replacement.

Ưu điểm: Well maintained older hotel convenient to restaurants and tourist attractions. Nice linens and towels. Great cocktail lounge. Friendly and welcoming service.

Khuyết điểm: Street noise; will bring earplugs next time.

Ưu điểm: The location is tremendous! I loved being able to hop onto the metro and get to all of the tourist locations/museums around D.C. It is only a 5-7 minute walk to the White House from the hotel. The staff is very friendly and will try to accommodate you with anything you may need. The price of the hotel was superb considering the location, amenities (free pop/snacks in the lounge), and the atmosphere the hotel creates for travelers. I would highly recommend this hotel to anyone traveling to D.C.!

Ưu điểm: We were in DC to visit our son at GWH. Clean and efficient. Perfect location to the occasion.

Khuyết điểm: The bed could have been positioned 90° to the 8' room width.

Ưu điểm: Location, convenience

Khuyết điểm: Rooms are dated, small and dark

Ưu điểm: The staff was warm and welcoming from the moment I stepped through the door with my 12 year old. I detest the hold hotels put on your credit card and don't release for days and was told I could pay the $50 incidental in cash (which I received back at checkout before the housekeeper had even cleaned the room). The room was indeed small with only 1 bed which would have been a problem if I hadn't been traveling with family. However, it was clean, along with the bathroom. I did whack my elbow against the wall as I was showering as the stall was a bit cramped. We received great instructions on how to make our way to the White House and monuments - - all within walking distance. We finished our running around a bit early so we took advantage of the 2nd floor lounge for about a half hour before heading back to Union Station. There was an industrial coffee/espresso/cappuccino maker, tea bags, newspapers, a big screen tv set to CNN, a charging station, computers etc. The rooms are too small for friends to convene comfortably so the lounge is a nice spot. Convenience: A block away from the Circulator, a block away from the Farragut North and Farragut West station (it is actually on top of the Farragut West station, however, the entrance is closed so it's necessary to walk to the other side a block down). The complimentary bottled water saved us some money and we surely took advantage.

Khuyết điểm: The shower was uncomfortably small for a tall lanky person like me. Whacking my elbow against the wall isn't something I expect to happen in a hotel (usually hotel bathrooms are more comfy than my micro bathroom at home in NYC). Also, the room did not have a mini fridge which would have been nice for our leftovers. The hotel is downtown so the area at night is sparse (still feels safe though). You'll need to take a little walk to find some good breakfast if you set out early on a weekend because the nearby places are either never open on the weekends or only open closer to 9 am.

Ưu điểm: The location 24 hr coffee station clean rooms

Khuyết điểm: Small room configured & supplied for the single business traveler. One bath towel 4 the family.

Ưu điểm: food and service was good

Khuyết điểm: My husband and i were given an end corner room 302 that was way to small and gave a confined effect. We spent as much time out of the room as possible. Parking was also difficult due to lack of easy access to our vehicle asit was in an underground garrage.

Ưu điểm: This is a great hotel, simple and convenient. The rooms are small, but quiet and the location is perfect. Right next to the metro and near the White House and mall.

Khuyết điểm: A little small... but otherwise great.

Ưu điểm: The location was great as was the staff.

Ưu điểm: Cleaness

Khuyết điểm: I paid over 200 dollars for calling home international for less than 30mts.... And yet no one explained to me the fee of using the phone.. . I had no budget for that. .. . It was bad

Ưu điểm: Staff and free snacks were great.

Khuyết điểm: Nothing

Ưu điểm: We went to DC to celebrate my husband's birthday for a long weekend. We looked for a long time online and a lot of the offering was overpriced for the amenities available. The Club Quarters was a great find!!!! The staff was very helpful throughout our stay. There is an espresso bar on the 2nd floor!! We were a few blocks from all the greatest attractions, walked to every site. Never had to take a cab or the Metro. Overall, we had a wonderful stay and will come back. We found a gem in D.C. and will be recommending it to our family and friends.