The Ritz-Carlton Georgetown Washington DC

We loved our stay! The room was very clean and the beds were very comfortable. The staff was extremely attentive and always had a great attitude. We also really liked the location. It was walking distance from restaurants and stores, so we enjoyed exploring and walking back to the hotel whenever we wanted. What really stood out to us was the breakfast and the hot apple cider in the lobby. We are from Miami, so we definitely needed something to warm us up a little.

The elevator wasn’t working and the construction outside was annoying, but we know it was out of the hotel’s control.

All of the staff except one person at check-in were awesome. When we told staff about our bad experience at check-in they did every thing they could to make it up to us. That includes the evening, day manager as well as Ashley who served in the lobby.

The person who checked us in was terrible. Finally got her to give us the type of room we reserved for the correct price.

In our suite, the setup for coffee and minibar was spread over three locations, not pracitcal

Service is always polite and excellent. Rooms are spacious and comfortable!!

There was nothing I didn't;t like

The staff all went the extra mile. Very interesting building. Great location. Walking distance to the river shore and lots of restaurants and shops.