Khách sạn ở London

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: Fantastic staff and beautiful room but a little noise early Sunday am from the road

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .

Khuyết điểm: The location was a little bit far from the shopping areas. on the check out time they did add things on the bill by mistake. But they fix their mistake immediately.

Ưu điểm: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.

Khuyết điểm: They changed the cocktail Menu innthe American bar

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: The hotel was beautiful with amazing views over the Thames and the O2. It's near to both the Emirates Cable Car and the North Greenwich Pier which both made for fun ways in to London. The staff were really helpful.

Khuyết điểm: I've given the location an 8 but it depends on what you're staying for. If you're visiting the O2 this is an 11 out of 10! We were visiting London and it was a little inconvenient out of town. I'd still happily go back though!

Ưu điểm: Perfect location for access to the o2. The Skybar on the 18th floor gives amazing views and service in there is perfect. Absolutely love this hotel.

Khuyết điểm: Not a single thing to dislike.

Ưu điểm: Out of all my hotel stays, this is my absolute best. The staff were all wonderful, Top /doorman and /concierge were absolutely brilliant. The rooms were cleaned 2 times a day and the spa/gym were clean. Will stay again! Truly 5 star!

Khuyết điểm: Everything was absolutely perfect.

Ưu điểm: Thanks to hotel employees for making our stay so very enjoyable. This hotel is simply the ultimate in excellence!

Ưu điểm: New place, clean big room. Excellent view of the Thames.

Khuyết điểm: Location was just too remote

Ưu điểm: Good size and cleanliness of the room

Khuyết điểm: Nothing serious

Ưu điểm: The staff and hotel were awesome. A great location for any event at the O2 arena.

Ưu điểm: BREAKFAST and the kids room and kids game during Christmas. So close to o2.

Khuyết điểm: That my watch went missing from my room and could not be located

Ưu điểm: The rooms were extremely comfortable and modern. The staff were extremely helpful and accommodating and always went above-and-beyond. Customer experience is definitely front-and-center for them!

Khuyết điểm: The only potential downside is the location. It is literally right next to a tube stop so I wouldn't even consider this a downside, but you need to take the tube to get across the Thames--don't take the stop before and try to walk like we did--you can't!

Ưu điểm: Fantastic Christmas break, loved the swimming pool

Khuyết điểm: Room was a little small for a 12 year old child and 2 parents.

Ưu điểm: Very modern and comfortable.

Khuyết điểm: The a/c in the room was on heat all the time. No window that could be opened.

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: Lovely staff and great room. Slept insanely well! Lovely robes and slippers, it’s all very luxury all around! Absolutely amazing!

Khuyết điểm: No coffee or tea facilités included in the room. Could rent for additional charge but when you pay £550 a night I think it should be included. Had a problem with toilet not flushing, called Reception who said maintenance would come. No one ever came so after an hour we went out and informed the concierge - it was dealt with when we came back later.

Ưu điểm: Absolutely everything

Khuyết điểm: Nothing

Ưu điểm: Bed and pillows very comfortable, nice and clean, Nothing too much trouble

Khuyết điểm: No tea/coffee making facilities iin the room, internet not very good, no sound on sky tv channels,.

Ưu điểm: Old School, magnificent, well maintained, unique. The staff is one of the best in London. Concierges are an institution indeed. Breakfast is superb.

Khuyết điểm: It needs a better gym and spa.

Ưu điểm: Location, atmosphere, staff.

Khuyết điểm: The food I asked as room service was not good. It came 20 minutes later and the qualitywas no good.

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: - very good location - good breakfast - very nice design - well trained staff

Ưu điểm: Location is great, staff mostly friendly, concierge staff great. General decor beautifully opulent as expected, Christmas decoration was amazing, bed was very comfortable.

Khuyết điểm: Bathroom was awful, would get (and have got)better from a 3 star hotel: Suite was very ‘ordinary’ (absolutely nothing special about it. Shower fittings fell apart, path panel warped pain peeling and coming away from the bath at the corners. Turned bed side lamp on, it flickered like a strobe effect so had to unplug. No tea/coffee facilities in the room. Got the feeling that not all guests are treated equally..

Ưu điểm: The staff were all exceptional. From checking in, concierge, chamber maid, restaurant staff, bar staff all were excellent. Very attentive. It was a luxury dream come true to stay for three nights. Christmas tree and decorations were gorgeous. Food was excellent both for breakfast and in the evening. Definitely try out the cocktail bar. Yum!!

Khuyết điểm: Everything was perfect.

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Ưu điểm: Every thing was great .

Khuyết điểm: The space of the rooms is small .

Ưu điểm: The staff - every interaction was fabulous. The food - we have tricky kids' diets to deal with, and we found things really easy at the hotel. And of course the location is perfect.

Khuyết điểm: Nothing at all. I only wish we could have stayed longer.

Ưu điểm: Great service and location

Khuyết điểm: Nothing!

Ưu điểm: Quirky and individual with high end fittings

Khuyết điểm: Nothing - it was perfect

Ưu điểm: We enjoyed the amenities and lovely location.

Khuyết điểm: No

Ưu điểm: Location and the room.

Khuyết điểm: The bed.

Ưu điểm: Great location, fabulous room, service and staff exceptional.

Ưu điểm: As always a a warm welcome and great location

Ưu điểm: Great location friendly staff

Ưu điểm: Proximity to underground station. Heated bathroom floor, large shower! Friendly staff and lots of amenities!

Khuyết điểm: No it was great!

Ưu điểm: Great staff nice rooms. Have stayed many times when in area and will continue to do so.

Khuyết điểm: Nothing comes to mind

Ưu điểm: location, design, cleanliness, comfort, recently renewed rooms, friendly and professional front desk

Khuyết điểm: room air conditioning was troublesome, default temperature should keep rooms a bit cooler (it was somewhat stuffy). some front-desk staff was not as nice and efficient as others. The reception experience can be improved

Ưu điểm: Will be returning

Khuyết điểm: all good :-)

Ưu điểm: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Ưu điểm: Location was perfect for a long weekend in London. Atmosphere in hotel was great.

Khuyết điểm: The only small comment was that our shower and bathroom door was not clean. Still a few hairs stuck to them.

Ưu điểm: It has the most amazing views of London from the roof terrace. It’s clean & practical. The staff are attentive & friendly.

Khuyết điểm: I do like a coffee in my room . It is available free in the lobby but not in the room.

Ưu điểm: The bed was amazing and the view onto Trinity Square was beautiful. Room was spacious and shower was excellent. Amazing location right above tube station

Ưu điểm: Modern, crisp, techy, welcoming feel.

Khuyết điểm: Loved everything about CitizenM concept.

Ưu điểm: Breakfast was good. Room was very convenient and comfortable

Khuyết điểm: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Ưu điểm: Design and decor, beds and smart room

Ưu điểm: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Khuyết điểm: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Ưu điểm: Staff lovely, Iconic room fantastic, breakfast excellent. Everything we liked.

Khuyết điểm: There was nothing we did not like.

Ưu điểm: Staff were friendly and accommodating, breakfast was superb such a lovely variety and the bed and pillows so comfortable.

Khuyết điểm: The swimming pool changing area could be much better for changing and lockers.

Ưu điểm: This isn’t just an overnight stay in London, this is an experience. Beautiful hotel, amazing views and wonderful, kind, friendly staff.

Ưu điểm: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Khuyết điểm: There wasn't anything not to like.

Ưu điểm: Incredible room & state of the art tech in the room. Very comfortable bed. Breathtaking views. Great facilities. The Gong Bar on 52nd floor was a fab destination. All the staff were very warm, friendly, helpful and knowledgable.

Ưu điểm: Amazing reception staff, personal service to the room, showed us around the room. Exceptional service detail. 52 floor bar is something to experience too!

Khuyết điểm: The prices can be eye watering, be prepared take a breath and enjoy it!

Ưu điểm: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Khuyết điểm: Bar was quite expensive, but was to be expected

Ưu điểm: The pictures did not do the hotel justice! Beautiful inside and out, all the staff were incredibly friendly and we can't wait to go back again!

Khuyết điểm: The breakfast hot food was just about warm which was slightly disappointing however we did come later in the morning so maybe first thing in the morning it's all hot!

Ưu điểm: Great location / very snazzy set up / very welcoming staff.

Khuyết điểm: The bar prices in the roof top bar were extortionate.

Ưu điểm: As a single parent travellinv with an 8 year old the experience was arwsome. Everything was exactly as shown on the website.great vslue for money and the staff were exceptional. Made us fedl like royalty.

Ưu điểm: Everything at the sea containers is right. The staff is very helpful, the bars are fantastic, the rooms are very cozy and clean. The rooms are soundproof. The location is great. The view just wonderful over the river.

Ưu điểm: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Ưu điểm: Everything was perfect. Location , food, spa, bed, bath.

Khuyết điểm: Nothing

Ưu điểm: Beautiful river view and the bed is incredibly comfortable! Room is spacious and well appointed and we would love to stay again if competitive deals are made available for non business customers.

Khuyết điểm: There was no complimentary water and no complimentary biscuits which would have been nice little welcoming touches. Breakfast was just standard buffet and we weren’t made aware of other options which we might have taken advantage of had greater communication of them taken place. We would welcome broader, competitive deals for that room type to encourage ordinary non business customers, like us, to be able to afford to stay, especially over two or three nights.

Ưu điểm: All facility’s excellent and spa treatment was great too. Short walking distance to rail station. Highly recommend for couples trip

Khuyết điểm: Breakfast could of perhaps had more variety. Atleast a bottle of free water in the room on arrival would be nice.

Ưu điểm: Great location, comfortable, stylish room and a lovely spa!!

Ưu điểm: The view was amazing.

Khuyết điểm: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Ưu điểm: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Khuyết điểm: I suppose its not completely central but only a 10 minute walk to the closest station

Ưu điểm: Location, ambience, all food places within hotel excellent

Khuyết điểm: No loved it all

Ưu điểm: Staff were really helpful and friendly.

Ưu điểm: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Khuyết điểm: Everything was perfect

Ưu điểm: The perfect location, beautiful communal areas and friendly efficient staff

Khuyết điểm: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Ưu điểm: Great room, bih and comfort bed, amazing breakfest

Khuyết điểm: No option to open windows in the room, strange smell in corridors

Ưu điểm: Everything

Khuyết điểm: Nope

Khuyết điểm: Tvs broken Wifi terrible

Ưu điểm: Location

Khuyết điểm: The breakfast is not too much choice

Ưu điểm: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Khuyết điểm: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Ưu điểm: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ưu điểm: The room was extremely comfortable and clean and had everything we needed. The dinner and breakfast in the OXBO restaurant were excellent and the service exceptional.

Khuyết điểm: The view from the room. All we could see was a building with scaffolding on it

Ưu điểm: We loved everything. The area is lovely, the hotel vibe and decor are lush, the spacious room had everything we needed and breakfast + bardrinks made us want more.

Khuyết điểm: Nothing... really!

Ưu điểm: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Khuyết điểm: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Ưu điểm: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Khuyết điểm: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Ưu điểm: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.

Khuyết điểm: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants. Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.

Ưu điểm: Service was generally wonderful—dining was particularly good in Neptune for breakfast. Decor was wonderful. Kimpton amenities—free snacks and good coffee in room, replenished daily, are a wonderful bonus.

Khuyết điểm: Palm Court is stunningly beautiful but food flavors were not as on-point as our experiences at Neptune. Sound-proofing between floors could be better.

Ưu điểm: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.

Khuyết điểm: I couldn't stay longer!!

Ưu điểm: One of the best hotels I have stayed in. I have 25 years of staying in hotels on a regular basis hence a lot of experience for comparison. I have never met more genuine service and helpfulness.

Khuyết điểm: Absolutely nothing

Ưu điểm: Old stile nice people, good food

Khuyết điểm: Very very small room, breakfast needs more item

Ưu điểm: bathroom and the lovely deep bath, shower is also incredible. hotel entrance and the cosiness Room service and politeness of staff

Khuyết điểm: Dust everywhere mum and I felt very bad every night going to bed with the amount of dust flying in the air, I think it’s from the bed cloths at the top. More food choices for evening time Hot chocolates in the hotel where so bad

Ưu điểm: PROPER LUXURY. Stunning, stunning suite. I was lucky to be upgraded to the suite so I can not speak to the standard room but the suite was just amazing, large, pure luxe and design. The bathroom is litterally a dream. This is a 5 star hotel, no doubt.

Khuyết điểm: Although the shower was the most beautiful I had ever seen, there was an issue with the drain not doing its job so it flooded the bathroom..but I flagged the issue and they took care of it right away. Gave 8/10 because of that issue, otherwise it is a 10

Ưu điểm: Exceptional staff, made to feel very welcome throughout the stay

Khuyết điểm: Would like to have been notified that you needed to make a reservation in the bar

Ưu điểm: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Khuyết điểm: No, the hotel was incredible.

Khuyết điểm: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Ưu điểm: I liked the central location, the art in the lobby, and the helpful staff.

Khuyết điểm: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.

Ưu điểm: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Khuyết điểm: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Ưu điểm: beautiful rooms and public spaces

Ưu điểm: Location. Staff very helpful- checked is in early as room was ready! Bar was good! Beds were comfy!

Khuyết điểm: Room a bit small and cramped!

Khuyết điểm: - Tried to get the pre authorizations paid upfront as my wife was checking in before me and I didn’t want to her to have to deal with any of this on our wedding anniversary but it didn t happen as I could only pay through a link which wasn t working...I am a pretty tech savvy guy and tried with a lot of different devices and IPs and despite spending 40min on the phone with their customer service no solution has been offered. Not what you expect from that level of hotel. - Upon arrival my wife check in hasn t been smooth due to the above and the receptionist has been quite harsh and very pushy commercially, trying to take advantage of the situation and my wife not being the best English speaker. - got woken up at 6 by a false fire alarm and the chaos of that moment hasn t been managed smoothly by the staff neither. Quite shocked to have had no explanation at all and no mention of it when checking out. Not to talk about being offered a discount.

Ưu điểm: Ok

Khuyết điểm: It was just ok for a 5 star

Ưu điểm: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Khuyết điểm: Room was small.

Ưu điểm: Location - and general style

Khuyết điểm: Door arrangement mean one person could not enter room without passing open bathroom. I was charged for “full buffet breakfast “ when I only had porridge!

Ưu điểm: This hotel is perfectly located for Leicester Square/Piccadilly etc.

Khuyết điểm: Rooms are tiny. check in was a mess. I understand the need to interact with guests but we were bombarded with nosy questions of what we were doing in London & she made a mess of the check-in. Do your job first & small talk later. Check out was better but 3 days later I still have the blocks on my credit card pending. There was a fire alarm & there was zero procedure followed, they we’re panicking & couldn’t deal with it. False alarm thankfully but they are just quite unprofessional really. It’s not a cheap hotel, I expect better

Ưu điểm: Location and breakfast

Khuyết điểm: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Ưu điểm: Restaurant staff were chatty and so very helpful. The facilities were good. However the staff made our stay brilliant!

Ưu điểm: Location and in room amenities

Ưu điểm: Just a nice hotel with friendly staff

Khuyết điểm: Nothing really it was all good.

Ưu điểm: The staff - at Reception, Concierge desk, waiters, and porters - were excellent, professional and caring. They were helpful and I felt that could rely on them.

Khuyết điểm: Some issues with bathroom - dirty non-slip mat, missing washcloths one day. Not a big deal. Also I moved something in computerized mini bar without knowing it was computerized because explanation was on desk, not at fridge. You need a towel storage rack that short people can reach or an alternative thereto!

Ưu điểm: Very friendly and helpful staff; clean room and comfortable bed; had a fabulous steak at the restaurant!

Khuyết điểm: This is temporary and not the fault of the hotel, but there is a lot of construction happening in the immediate area. It made it a little difficult to find the entrance.

Ưu điểm: Cleanliness.

Khuyết điểm: The breakfast was disappointing, warm and undercooked.

Ưu điểm: excellent and efficient staff.

Khuyết điểm: Elevators are few and confusing. The rooms are small and somewhat Spartan for five star hotel.

Ưu điểm: Very attentive staff. Super comfy bed

Khuyết điểm: The TV guide on the tv wasn’t working which was a little annoying

Ưu điểm: We chose this hotel for the 2nd time to celebrate our anniversary. We were blown away by the helpfulness and kindness of the staff. Everyone was so welcoming. We got a room with river view and a very thoughtful surprise from the hotel to celebrate our anniversary. Our weekend could have not been better. I would like to mention a gentleman we met at breakfast who has hospitality in his veins. Nothing is too much for him. Thank you Nikola! And thank you Marriott, we will definitely return!

Ưu điểm: We were celebrating our anniversary and the hotel went out of their way to make it extra special.

Khuyết điểm: Nothing

Ưu điểm: The room was very comfortable and I was surprised by the size. The doorman was a nice touch.

Khuyết điểm: I was overcharged. The breakfast was not worth the £15. The in room tea/coffee service had rotten milk cups with a very rancid smell. They said they would make up for it but they never did because I was checking out. I am currently trying to get back $17

Ưu điểm: Staff was amazing. The bar abd the restaurant were very nice. There is a very nice bar/restaurant scene surrounding the hotel.

Khuyết điểm: For a city visit it is a little far from the center (but easily reachable by public transport).

Ưu điểm: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Khuyết điểm: Not enough tea/coffee/milk in room had to go but not a real big issue

Ưu điểm: The staff were fantastic. They are helpful, kind, and speak excellent English.

Khuyết điểm: The view from our room. It looked onto a dirty overpass complete with abandoned shopping trolleys. I suggest Marriott take over the maintenance of this ground and make it worth looking at.

Ưu điểm: Excellent location

Khuyết điểm: Television didn't work and suite is looking tired

Ưu điểm: The cleanliness of the room was fantastic and the bed was very comfortable.

Ưu điểm: A lovely hotel. Very nice rooms. Excellent location

Ưu điểm: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Khuyết điểm: Nothing negative

Ưu điểm: We were given a room that had a fantastic view over the quay.

Ưu điểm: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Khuyết điểm: No Bad Point to report.

Ưu điểm: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Khuyết điểm: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Ưu điểm: Staff were excellent. Hotel very clean and well kept.

Khuyết điểm:

Ưu điểm: view, cleanliness & friendliness of staff

Khuyết điểm: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Ưu điểm: Location, public areas, staff

Khuyết điểm:

Ưu điểm: Everything

Ưu điểm: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Khuyết điểm: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Ưu điểm: Room with a view. The room was clean and calm. Super friendly staff.

Ưu điểm: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Khuyết điểm: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Ưu điểm: top-notch service and facilities! we flew to London for a little anniversary trip. The staff was superb! really kind. they always make sure you have all you need and if there's an issue, it is resolved immediately!! staff goes the extra mile for their customers! 100% recommend. we'll be back!

Ưu điểm: Staff were incredibly helpful from first arriving through to leaving. Upon arrival I was given a glass of prosecco and escorted to my room. When leaving the door men were very friendly, helped me with my luggage and gave me tips on how to get to where I needed. The hotel itself is beautiful with a roof top bar and look lounge areas on the ground floor. The rooms are great - modern facitlies including underfloor heating in the bathroom and sky TV. Location is also ideal, only 10 minutes to London Euston and central London. I would definitely recommend staying!

Ưu điểm: Staff were amazing and gave me wonderful treatment for the night before my wedding - they couldn't do more to help. Just amazing!

Ưu điểm: I enjoyed it, was dope

Khuyết điểm: n/a

Ưu điểm: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Khuyết điểm: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Ưu điểm: Brilliant place to stay staff exceptional