Khách sạn ở London

Ưu điểm: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Khuyết điểm: There wasn't anything not to like.

Ưu điểm: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Khuyết điểm: Bar was quite expensive, but was to be expected

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: New place, clean big room. Excellent view of the Thames.

Ưu điểm: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.

Khuyết điểm: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.

Ưu điểm: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

Ưu điểm: pool

Khuyết điểm: tiny rooms even with upgrade weird hotel layout

Ưu điểm: Nice staff, vibrant bar

Khuyết điểm: Noise as I wa allocated close to club lounge, another privacy door should be installed;

Ưu điểm: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.

Khuyết điểm: The price is high but you get much more than you pay for.

Ưu điểm: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....

Ưu điểm: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Ưu điểm: Location and service was good

Khuyết điểm: Problem with the room it was very small, offered improved room after two days

Ưu điểm: Everything

Khuyết điểm: Being in a smoking floor

Ưu điểm: Breakfast Room Service (as restaurant was not open before I had to leave).

Khuyết điểm: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Khuyết điểm: Excellent location, great staff

Ưu điểm: Central location, comfortable large room with large tub and shower, full breakfast, friendly helpful staff

Ưu điểm: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.

Khuyết điểm: My stay was short so didn't note any problems whatsoever.

Ưu điểm: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Khuyết điểm: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Ưu điểm: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.

Khuyết điểm: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants. Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.

Ưu điểm: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.

Khuyết điểm: I couldn't stay longer!!

Ưu điểm: Old stile nice people, good food

Khuyết điểm: Very very small room, breakfast needs more item

Ưu điểm: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Khuyết điểm: The room was a bit noísy (I lived on the second floor).

Ưu điểm: The size of the Junior suite was wonderful!

Khuyết điểm: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Ưu điểm: the three consierge gentlemen we spoke to were very helpful

Khuyết điểm: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Ưu điểm: big bathroom and unique decoration of the room.

Khuyết điểm: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Ưu điểm: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Khuyết điểm: Delay in breakfast - although once we got fed it was great.

Ưu điểm: The food was excellent, the staff most helpfull.

Khuyết điểm: The first room offered was very very poor ,we had to pay extra to get an half decent room

Ưu điểm: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Khuyết điểm:

Ưu điểm: the athmosphere

Khuyết điểm: I had a double room which was evidently a converted single very small no easy chair,insufficient room for clothes and luggage

Ưu điểm: Very nice Hotel. Easy access to public transport. Dealing of staff is very good. If i would visit London again, would definitely prefer to stay there.

Khuyết điểm:

Ưu điểm: The very large bathroom & close proximity to tube station.

Khuyết điểm: Upon first arrival we were given very small room on smoking floor, so we changed.

Ưu điểm: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Ưu điểm: Modern, crisp, techy, welcoming feel.

Khuyết điểm: Loved everything about CitizenM concept.

Ưu điểm: Design and decor, beds and smart room

Ưu điểm: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Khuyết điểm: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Ưu điểm: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Ưu điểm: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Khuyết điểm: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Ưu điểm: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Khuyết điểm: It is a bit expensive and my room was more of a regular room than a superior room

Khuyết điểm: Tvs broken Wifi terrible

Ưu điểm: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ưu điểm: Loved the location, the staff, the overall comfort of the hotel. It was perfect. Highly recommend the hotel to anyone wanting to be in the south kensington area.

Ưu điểm: Great location, staff was excellent.

Khuyết điểm: A bit old, but so is most of London, - minor compared to the benefits, it was in good condition given how old building was.

Ưu điểm: Ultra quiet room. Good bar. Good location

Khuyết điểm: Used Kayak to request an early check-in (1 hr) to make a confidential business call. Automessage from hotel "could not commit" to this. Arrived 90 mins early to plead my case, but didn't get access till 10 mins prior to 3pm check-in. In other words, they placed zero priority on this simple ask despite having 4 hrs between departure and check-in. Also requested a room with a desk and accessible outlets, but got a room with no desk at all - and only accessible outlets were under the television, across the room at the head of the bed. Lighting in room was terrible. Very slow service in the restaurant

Ưu điểm: Really good location walking distance to museums and shopping (Harrod's). Staff were great and accommodating. Love the décor in the lobby and public areas. As a female traveler - bath products are Aromatherapy and the hair dryer has good power. I would stay here next time I am in London.

Khuyết điểm: My room was a little small but still very comfortable and clean.

Ưu điểm: This hotel is so beautiful, amalgam of charming English style with some bold fashion details Hotel rooms are gorgeous, all are renovated, free WiFi, complimentary coffee and tea in the room, good size closet and 24 h room service! Location is tremendous few minutes walk to a shopping area including Harrods mall, there are many restaurants and cafes near by as well, from fancy 5 star French to little local bars, all are great! If you are about explore the city, right on the corner from the hotel there are few museums, Hyde Park and Kensington palace! Safe, clean neighborhood, 3min walk to the South Ken Tube Station, just perfect! I am very happy with the hotel, staff is so friendly and very helpful

Ưu điểm: Beautiful hotel, excellent staff, great location.

Khuyết điểm: The twin bed was a little small.

Ưu điểm: I loved the location of the hotel. Very close to South Kensington subway which runs directly to Heathrow. The hotel is also close to the Victoria & Albert Museum and the Natural History museum and not far from Hyde Park. I also loved the staff. Very friendly from Veronica at check-in to the help by the bell staff.

Khuyết điểm: The room was a little smaller than anticipated and the view from the room was of a building next door...

Ưu điểm: - turndown service - chocolates on pillows - let me check-in early - helped me secure a taxi for wherever I was going - friendly attentive staff

Ưu điểm: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Ưu điểm: Very modern, great location and friendly staff. Room size was pretty good as well.

Ưu điểm: Great location, beautiful hotel with a friendly staff

Ưu điểm: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Khuyết điểm: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Ưu điểm: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Ưu điểm: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Ưu điểm: Great location. The staff was extremely helpful. Had an amazing time.

Ưu điểm: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Khuyết điểm: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Ưu điểm: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Khuyết điểm: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Ưu điểm: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Khuyết điểm: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Khuyết điểm: The concierge put me in a ceappy room cos I didn't dress professional enough.

Ưu điểm: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Khuyết điểm: Not enough tea/coffee/milk in room had to go but not a real big issue

Ưu điểm: The breakfast was very good. Staff over-the-top friendly and eager to please. Room was quite basic and spartan, but very clean, comfortable and quiet.

Khuyết điểm: The ancient pipes whined like sad puppies every time I used the sink, but I got used to it!

Ưu điểm: The reception people, the room, and the breakfasts were all great.

Khuyết điểm: Location is a bit out of the way if you plan on spending lots of time around Mayfair or Knightsbridge, so I ended up spending a ton on taxi. There is subway right around the corner though; but my company wanted to avoid.

Ưu điểm: Quiet rooms, good air-conditioning, superb buffet breakfast, complimentary wine in lobby from 6:00-9:00 PM, and complimentary non-alcoholic beverages and snacks in room.

Khuyết điểm: No swimming pool; hallways with heavy and hard to open double security doors.

Ưu điểm: The Andaz is in a great location and near the Liverpool St. Underground station. It is very well maintained and the staff were very helpful and accommodating. There was also plenty of staff if you needed assistance or information.

Ưu điểm: Fantastic best hotel in london

Ưu điểm: Red headed receptionist let me wait 30 minutes to check in while I had a lomg flight send traveling with my 4 years old son who was sleeping on my shoulder then she forced to upgrade my room for a fee of 60 euro as an option to stay in the hotel otherwise the room is not good and won't fit us even though we said is ok I sleep with my son in a king size bed. Breakfast was ok but stuff spoke bearly English!!!

Ưu điểm: Great location, nice staffs,

Khuyết điểm: Room was close to next building. Sometimes the card key didnt work.

Ưu điểm: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city. The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.

Khuyết điểm: The room cooler had a weak seal and kept heating rather than cooling if the door wasn't carefully closed. There was minimal storage space for clothing...tiny closet and no drawer space.

Ưu điểm: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more. Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive. Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.

Ưu điểm: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.

Ưu điểm: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.

Ưu điểm: Wonderful location.

Khuyết điểm: No complaints. Would stay again or recommend to others.

Ưu điểm: Very convenient location. Near everything, tube station at the door. Central London, West end within walking distance.

Khuyết điểm: Small room. Has everything you need.

Ưu điểm: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.

Ưu điểm: Friendly staff, cleanliness, facilities, location.

Ưu điểm: Great spot right next to Marylebone station. Rooms were larger than expected. Interior of hotel and winter garden are beautiful. Pool is great, but see below.

Khuyết điểm: Pool hours have crazy restrictions for kids. For example, no access on weekends between 10:30 - 18:30!

Ưu điểm: Great hotel, friendly and helpful staff, clean, well organized, big and comfortable halls, good security, good food, and excellent service.

Khuyết điểm: Limited television satellite news channels (no CNN), limited television capabilities or a little bit difficult to find channels especially when one press button number 1. It doesn't recognize the difference between 1 and 11. Also it wasn't easy to find local BBC channels. No channel paper list in the room .

Ưu điểm: Spacious rooms, luxurious all round, incredible atrium, the most amazing cocktails, stunning decorations, lovely staff, overall amazing experience

Khuyết điểm: It’s SO expensive!

Ưu điểm: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Ưu điểm: Wonderful location.

Khuyết điểm: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.

Ưu điểm: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Khuyết điểm: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Ưu điểm: Bedding Staff Room Service Towel warmers Restaurant Concierge

Khuyết điểm: The service in the bar was a bit slow. The gym was small - but well appointed

Ưu điểm: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Ưu điểm: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Khuyết điểm: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.

Ưu điểm: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable

Ưu điểm: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Ưu điểm: location, ambiance, service

Ưu điểm: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Khuyết điểm: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.

Ưu điểm: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Khuyết điểm: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.

Ưu điểm: The beds were comfortable and the breakfast was sumptuous

Khuyết điểm: The rooms were bit small

Ưu điểm: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.

Khuyết điểm: Nothing

Ưu điểm: they were very accommodating to our needs. we arrived before there was a room available and they took our luggage and stored it for us and then upgraded our room when we came back several hours later to officially check in. Extremely friendly hotel personnel. lovey décor and enjoyed the lobby bar and wait staff there. we thought our room was very clean and the linens and hygiene products first rate. also very upscale.

Ưu điểm: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!

Ưu điểm: service

Ưu điểm: Location - perfect for a London weekend Breakfast was outstanding US outlets Quiet

Ưu điểm: Staff went out of their way to provide prompt and courteous service. The location is right across the street form a major train station and access to Circle and District subway lines. Rooms were modern and clean. Breakfast was ... expansive... the classic British breakfast. The restaurant and bar were comfortable. The concierge gave us a great tip to a nice Indian restaurant within easy walking distance.

Khuyết điểm: Frosted glass door on the bathroom means that if you turn on the bathroom light in middle of the night you wake up your partner as well.

Ưu điểm: The location was convenient. The hotel room was quiet.

Khuyết điểm: The bed was awful, felt like sleeping on springs, very hard. The bathroom was a joke. I had to spend time reattaching the bath hardware as it came off when I tried to use it. There wasn't one part of the shower that was acceptable. The shower head wouldn't stand up, pieces were falling off so I had to use it as a hand shower. This hotel is in serious need of updating. Everything is worn out, stained and terribly cleaned. Surfaces were obviously not cleaned thoroughly often as you could see the dirt. Overall I was quite grossed out by the whole experience and would never stay at this particular Doubletree again.

Ưu điểm: excellent location

Ưu điểm: Location, cleanliness, breakfast selection, room.

Khuyết điểm: wifi not included in rooms.

Ưu điểm: close to Victoria Station.

Khuyết điểm: Way over priced room, but very close to Victoria Station. Lobby is dark and depressing, room was better than lobby. clean and comfortable. Problems with shower draining. Breakfast buffet was average, fruit was not fresh.

Ưu điểm: Clean room, pleasant attentive staff, extensive breakfast buffet.

Khuyết điểm: Crossing the street to get to the taxi stand can be hazardous

Khuyết điểm: Rooms stunk like death , mild everywhere , beds were gross.

Ưu điểm: For the price, very good. The room was very small and the wifi signal was poor. Breakfast was okay.

Khuyết điểm: TV didnt work, bed uncomfortable, and breakfast was sparse.

Ưu điểm: Nothing

Khuyết điểm: others people underwear on my room, i hate this hotel