Khách sạn ở London

Ưu điểm: Staff were friendly & attentive, room was spacious & super clean

Khuyết điểm: Nothing it was perfect

Ưu điểm: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Khuyết điểm: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Ưu điểm: Location is great

Khuyết điểm: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.

Ưu điểm: Lovely hotel with friendly courteous staff. Breakfast was very good. We were selected as ‘guests of the day’ so we were treated extra special!

Ưu điểm: Wonderful hotel. Extremely happy with our two night stay. Staff were very professional and friendly. Great breakfast. Very comfy bed. The court yard was amazing so peaceful you would find it hard to believe you were in the centre of London. Highly recommend this hotel.

Khuyết điểm: N/a

Ưu điểm: The Location was excellent

Khuyết điểm: Breakfast was very poor Waiter Service in the Outdoor seating area - closed at 9pm which is unsatisfactory

Ưu điểm: Like everything about the Taj hotel

Khuyết điểm: Staff were very attentive, we spent our Anniversary there and were truly spoilt

Ưu điểm: The variety of breakfast and excellent location.

Khuyết điểm: Nothing to mention.

Ưu điểm: Loved the breakfast and particularly the customer service by all the staff in the hotel.

Khuyết điểm: The happy hour in The Hampton bar should be available to all patrons whether in The Hampton Bar or outside in The Courtyard. Seems silly to have to go inside to purchase drinks inside and then go outside to enjoy the lovely weather.

Ưu điểm: The splendour of the building was beautiful

Khuyết điểm: Quite expensive but worth for a special occasion

Ưu điểm: I like the old architecture of the building . Location of the hotel. Clean room

Khuyết điểm: To start of with, we didnt receive adequate hot water for our shower which we so badly wanted after a long journey, Not only was the water hot enough but it also lacked adequate pressure. The toilet seat flush took to long to replenish water and also didnt have enough outflow of water. The telephone stopped working after some time due to which we had to step out of our room every time we needed something. They took one entire day to repair the telephone. The fridge and the room temperature controller were not working properly. The door of the room could not be locked from the inside due to which we were worried about our safety. The quality and variety of food served is very poor in my opinion. The breakfast was not continental. Very very less variety with more or less the same things being served everyday. More that half fourth of the things that were kept were heated - frozen stuff / preserved stuff/ ready to cook packets. We had to wait in the queue for getting a place to have breakfast for almost 20 mins To sum up , the service was not up to the mark of other five star hotels that we very often stay in. We are a member of Taj inner circle group and a regular guest at Taj hotels. This particular Taj hotel is nowhere even close to the ones that we have stayed in the past.

Ưu điểm: Special mention for sunaina the duty manager. I fell very sick and she was kind enough to upgrade me to a better and bigger room without any additional charge. Also the staff was very concerned about my health through out.

Ưu điểm: Breakfast was wonderful and location too, but this is not a hotel type accommodation in our understanding. It is more bed and breakfast type.

Khuyết điểm: No air conditionings, premises are not suitable in summer. It looks like B&B place, managed by freelancers. Building is being renovated from outside, but it is not mentioned in the hotel's info. Pictures looks nice only on booking.com. Reality is slightly different, and under European score this shall be given no more than 2-3 stars.

Ưu điểm: The staff was excellent!!! Super friendly and helpful!! The food was also very good!

Khuyết điểm: We loved the room, but for 4 adults it was a little snug. Definitely family friendly though

Ưu điểm: The staff was very friendly and accommodating. The room was very nice, the breakfast was tasty and they even gave us free wine and cheese for happy hour.

Khuyết điểm: No

Ưu điểm: Great location. Friendly staff

Khuyết điểm: Bed a bit hard and pillows very hard like bullets so difficult to sleep so affected my comfort score

Ưu điểm: The staff were very helpful and friendly and they sorted out our problem straight away.

Khuyết điểm: Basement bedroom is very small and it has no privacy very looked onto, plus it is in a different building 2 streets away.

Ưu điểm: Staff was helpful and attentive. Food was amazing. Room was comfortable and charming.

Khuyết điểm: Rooms were a bit small, but I suppose that is to be expected.

Khuyết điểm: It was very noisy last Saturday night so much so that I couldn't get to sleep before 2.30 am. I am not sure where the noise was coming from but it sounded like a party. Also the street was quite noisy on Saturday night. It was so noisy that it seriously detracted from the enjoyment of my stay. It would lead me to looking for accommodation elsewhere on my next visit to London,

Ưu điểm: The cleanliness, location and staff professionalism and friendliness!

Khuyết điểm: The unfortunate scaffolding and poor water pressure of the shower!

Khuyết điểm: It's not value for money, given missing air condition, lift, small rooms etc.

Ưu điểm: Unusual in a good way - brilliantly equipped, clean

Khuyết điểm: Were in a sub building which wasn’t clear in the booking process, although it was only just around the corner. Beware paying service charge in the bar which is not clear- treat it like a restaurant

Ưu điểm: Very comfy and large beds and friendly staff who went the extra mile for my daughters birthday. Nice quiet location.

Khuyết điểm: Very noisy rooms! You could hear everything from neighbouring rooms including every time they turned on the tap or flushed the toilet.

Ưu điểm: Beautiful building, stylish decor, comfy beds etc. Good amenities. Great location.

Khuyết điểm: Couldn’t fault it.

Khuyết điểm: The directions to floor 6 ( wing ) Very poor info you need to go to floor 4 Walk along 2 corridors up 2 flights of stairs ... this is okay But Not one sign telling us we’re the room is

Ưu điểm: It connects to their great underground directly.

Khuyết điểm: Could use some updating in rooms

Ưu điểm: Loved the location very central. Good quality hotel

Khuyết điểm: Tiny tiny bathroom disproportionate to the room. Poor drainage in the shower so unfortunately had a reflection on our marking of the hotel

Ưu điểm: Checking out!

Khuyết điểm: Room not ready, had to wait half an hour only to find out it was a room that could only be accessed by stairs. My husband is disabled. Had to wait another hour for a room. Was told it was an upgrade but was tiny. Staff very rude and unhelpful. Could not walk around the bed without stubbing my toes. Shower door only open 1/3 of the way as the door would hit the toilet

Ưu điểm: Excellent location for needs.

Khuyết điểm: The only thing was that it was hard to cool the room down.

Ưu điểm: -Location and access to trains. -Reception staff and concierge were accommodating and hospitable too

Khuyết điểm: Toiletries could be improved to cater as worthy of the Grosvenor brand

Ưu điểm: The location of the hotel was great. Beautiful lobby and structure.

Khuyết điểm: The Fire alarm went off in our room at 4:30am causing me to jump out of bed hitting my shoulder which is now in pain several days later. The staff said it was an error. Plus the television did not work and the cold faucet in the bathroom did not work.

Ưu điểm: The location was fantastic with access to all we wanted to do. The room was large and clean.

Khuyết điểm: The room during our stay over the summer was a little too warm. The breakfast is overpriced for the variety that is offered.

Khuyết điểm: Keycards didn't work reliably, took me like 20 attempts to open my door every time Bathroom very very small

Ưu điểm: The lobby was beautiful and it was a great location.

Khuyết điểm: The rooms were tiny. There was no room to even open a suitcase. I expected more for the price. The elevators had issues as well and we had to carry our suitcases up stairs.

Ưu điểm: Good choice of bars and restaurants in the hotel. Great access to station.

Ưu điểm: Location is great - easy access to the Victoria station underground and bus terminal. Very friendly staff

Khuyết điểm: Rooms need updating and are on the small side.

Khuyết điểm: Wasn’t clean.

Ưu điểm: Nothing at all the place should be shut down

Khuyết điểm: The place was dirty and nasty I had my 5year old with me and the bathroom smelled so bad she kept saying she felt like she wanted to throw up it smells so bad in here mommy. The sheets on the bed Look like they have never been washed before it a good thing i always travel with blankets was able to lay them on top of the bed so we could sleep. There was this door that leads to the outside that couldn't close and the window couldn't close down all the way. The breakfast was toast cereal orange juice coffee and milk. When you're selling a place with breakfast included one expects a continental breakfast setup. This was by far the worst place i have even stayed in only end up there because i had 4got to book my hotel so it was a last minute thing only picked it because it was close enough to the U.S.A embassy I wouldn't have to pay much in an uber. The staff was awful went up the next morning to speak with front desk the man was on a WhatsApp call the whole time i was talking to him and was rushing me up like i was bothering him. I feel like I should be refunded for that stay

Ưu điểm: It did not seem to give us any bed bugs and it was close to Victoria station.

Khuyết điểm: Pay for WiFi when it said it was included. Dirty. Awful mattress. Shower overflowed in 3 minutes. Shower cord was kinked waterflow sucked So cold you needed the space heater on all night. Only 2 of the 6 outlets worked. Loud. Thin walls. Toilet far away.

Khuyết điểm: It was a slum. I wondered how it had a license

Ưu điểm: price and location, such an affordable price so central is hard to find

Khuyết điểm: It's filthy! You can hear the street through the single glazing and all can hear when you flush the toilet down the corridor. Tolerable for a few days because of the price and location

Khuyết điểm: Paint on the bed sheets, dirty takeaway pot right outside window ledge, shower not washed out properly, mirrors still dirty, squeaky floor boards, room door was a struggle to unlocked and lock, toilet brush was dirty.

Khuyết điểm: The room is extremely dirty. No Air conditions. Bathroom is so narrow. The guys in receptions was not helpful at all. Very bad experience.

Ưu điểm: Breakfast was good

Khuyết điểm: Uncomfortable bed

Ưu điểm: the location was great.

Khuyết điểm: The curtain rail was full of dust and there is blood stain on the mattress. There was a bad smell on the stairs near the top floor seems like a wet carpet.

Khuyết điểm: Very tired interior that needs some love and care. Redecoration would allow owners to surely charge more in such a great location.

Ưu điểm: Staff was friendly and location was good

Khuyết điểm: Mould everywhere even on the bin in the bathroom. Didn't even try the shower as couldn't bring myself to even stand in there due to mould . Bedside cabinets were so stained I hated putting things on there . The pillows was so flat that we had to fold them over and put towels underneath just to raise it up. I know it's only a 2 star and I did read a couple of reviews after I booked ( due to cheapness on location ) but I was even waiting for vermin to scurry past our feet in the bedroom in fact I did hear in the walls one night something scratching just above my bed ! We could smell the drains once some water went down the drain pipe . I've never been somewhere no matter how cheap was not fit for human habitation.

Ưu điểm: Only the location is good about this place.

Khuyết điểm: The breakfast is warmed bread. Better off gping across the road for the full English breakfast experience. The rooms are old and need updating, as then it could be a cute place to stay.