Khách sạn ở London

Ưu điểm: New place, clean big room. Excellent view of the Thames.

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Khuyết điểm: There wasn't anything not to like.

Ưu điểm: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Khuyết điểm: Bar was quite expensive, but was to be expected

Ưu điểm: Locations! 2 minutes from South Kensington Underground Station. Easy access by underground and bus.

Khuyết điểm: Small Rooms

Ưu điểm: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Ưu điểm: Modern, crisp, techy, welcoming feel.

Khuyết điểm: Loved everything about CitizenM concept.

Ưu điểm: Breakfast was good. Room was very convenient and comfortable

Khuyết điểm: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Ưu điểm: Design and decor, beds and smart room

Ưu điểm: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Khuyết điểm: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Ưu điểm: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Khuyết điểm: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Ưu điểm: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Khuyết điểm: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Ưu điểm: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Khuyết điểm: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Ưu điểm: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Ưu điểm: Very modern, great location and friendly staff. Room size was pretty good as well.

Ưu điểm: Great location, beautiful hotel with a friendly staff

Ưu điểm: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Khuyết điểm: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Ưu điểm: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Ưu điểm: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Ưu điểm: Great location. The staff was extremely helpful. Had an amazing time.

Khuyết điểm: Tvs broken Wifi terrible

Ưu điểm: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ưu điểm: Great location, nice staffs,

Khuyết điểm: Room was close to next building. Sometimes the card key didnt work.

Ưu điểm: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city. The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.

Khuyết điểm: The room cooler had a weak seal and kept heating rather than cooling if the door wasn't carefully closed. There was minimal storage space for clothing...tiny closet and no drawer space.

Ưu điểm: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more. Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive. Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.

Ưu điểm: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.

Ưu điểm: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.

Ưu điểm: Wonderful location.

Khuyết điểm: No complaints. Would stay again or recommend to others.

Ưu điểm: Very convenient location. Near everything, tube station at the door. Central London, West end within walking distance.

Khuyết điểm: Small room. Has everything you need.

Ưu điểm: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.

Ưu điểm: Friendly staff, cleanliness, facilities, location.

Ưu điểm: Service and the personal very nice food very good Aurel & Tabita Musca

Khuyết điểm: Will be nice that in price of the hotel to be include free breakfast

Ưu điểm: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Ưu điểm: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Khuyết điểm: Everything was perfect

Ưu điểm: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Khuyết điểm: Currently remodeling. Shower leaked ....

Khuyết điểm: The concierge put me in a ceappy room cos I didn't dress professional enough.

Ưu điểm: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Khuyết điểm: Not enough tea/coffee/milk in room had to go but not a real big issue

Ưu điểm: Excellent location

Khuyết điểm: Television didn't work and suite is looking tired

Ưu điểm: The cleanliness of the room was fantastic and the bed was very comfortable.

Ưu điểm: A lovely hotel. Very nice rooms. Excellent location

Ưu điểm: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Khuyết điểm: Nothing negative

Ưu điểm: We were given a room that had a fantastic view over the quay.

Ưu điểm: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Khuyết điểm: No Bad Point to report.

Ưu điểm: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Khuyết điểm: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Ưu điểm: Staff were excellent. Hotel very clean and well kept.

Khuyết điểm:

Ưu điểm: view, cleanliness & friendliness of staff

Khuyết điểm: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Ưu điểm: Location, public areas, staff

Khuyết điểm:

Ưu điểm: Perfect location , friendly staff , always our first choice in London.

Ưu điểm: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Ưu điểm: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Khuyết điểm: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Ưu điểm: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Khuyết điểm: It is a bit expensive and my room was more of a regular room than a superior room

Ưu điểm: Everything!

Ưu điểm: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

Khuyết điểm: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

Ưu điểm: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Khuyết điểm: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Ưu điểm: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Ưu điểm: Staff very good. Felt like a top hotel.

Khuyết điểm: Nothing.

Ưu điểm: Location was convenient and staff were really nice.

Khuyết điểm: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Ưu điểm: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.

Khuyết điểm: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

Ưu điểm: Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again.

Khuyết điểm: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc

Ưu điểm: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable

Ưu điểm: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.

Khuyết điểm: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).

Ưu điểm: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Khuyết điểm: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Ưu điểm: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Khuyết điểm: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Ưu điểm: The locations is great if you need to be in the insurance district. Easy to get around. The roof top bar staff were great and took very good care of us.

Khuyết điểm: The staff at the restaurant were less than pleasant.

Ưu điểm: great location

Khuyết điểm: staff

Ưu điểm: Location was superb. Easy access to Subway and all top London attractions. Staff very courteous and helpful.

Khuyết điểm: Loved everything