Khách sạn ở London nằm gần St. Paul's Cathedral

Ưu điểm: This is a great hotel. The only downside is the cost. We could only justify it as a special occasion.

Ưu điểm: It was our 1st anniversary and the staff organised such a beautiful romantic room for us. It was amazing!

Khuyết điểm: That I only stayed the one night :(

Ưu điểm: The whole experience was amazing - I would definitely recommend for a celebration! Thank you for our stay at Shangri-La Hotel x

Khuyết điểm: N/A

Ưu điểm: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Khuyết điểm: There wasn't anything not to like.

Ưu điểm: Modern luxury hotel with VERY spacious rooms and awesome views. Very quick room service.

Khuyết điểm: Room service was a bit pricey. It’s farther from west end etc than ideal

Ưu điểm: facilities / comfort / view

Khuyết điểm: the staffs

Ưu điểm: Good location, great views

Khuyết điểm: Very disappointing overall Hotel experience. Having booked the Restaurant we attempted to have a pre-dinner drink but were turned away at two of the bars because they were pre-booked. Finally directed to a bar on the ground floor where we had to queue to get served and the tables hadn’t been cleared; when we checked out we had been charged 10% for ‘service’- there was none at all. There was no ‘turn down’ service in the room; team and coffee were not replenished. Overall a very disappointing experience.

Khuyết điểm: No flexibility with checkout time

Ưu điểm: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Khuyết điểm: Bar was quite expensive, but was to be expected

Ưu điểm: Amazing view, delicious food, extraordinary rooms and especially the heated toilet-:))) Decoration and flowers

Ưu điểm: The location, the management team

Khuyết điểm: I have booked a room with view and bathtub but the staff prepared different room, when I asked to solve the issue they transferred me to another room with bathtub but with bad smell, then again they transferred me back to smaller room without bathtub, they ruined my day plans, they make us feel like uncomfortable as we spent a lot of time explaining to the staff the issues specially the bad smell, as the housekeeping admitted that there’s a bad smell meantime the staff manager said no I feel it’s normal, this type of treatment can make the guest feel very bad and would like to leave to another place can treat the guests better than this.

Khuyết điểm: No flexibility with checkout time

Khuyết điểm: It's far from airport and entetament

Ưu điểm: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner

Khuyết điểm: This is central London , its pricey!

Ưu điểm: Stay here regularly. Always a great experience.

Ưu điểm: Great location, friendly staff

Ưu điểm: Loved the staff especially concierges

Ưu điểm: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.

Khuyết điểm: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.

Ưu điểm: Breakfast was great! Very pleasant staff.

Khuyết điểm: View from room wasn’t great, but the room itself was wonderful.

Ưu điểm: Good location

Ưu điểm: The view was amazing.

Khuyết điểm: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Ưu điểm: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Khuyết điểm: I suppose its not completely central but only a 10 minute walk to the closest station

Ưu điểm: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.

Khuyết điểm: Internet in did not work in the room and was not fixed One evening upon return, we found the room not serviced Restaurant management staff was very aloof to the point of us denying access for lunch. They clearly did not like tourists in their fancy restaurant. The terras bar only open from 5 PM to 10 PM, or closed for private functions

Ưu điểm: Location, ambience, all food places within hotel excellent

Khuyết điểm: No loved it all

Ưu điểm: The whole experience due to the amazing staff

Ưu điểm: The bed was so comfy best night sleep in ages

Khuyết điểm: some of the staff swerve dismissive but didn’t spoil the stay

Ưu điểm: Really good location. We discovered London on foot starting at the hotel. Connections to the underground is also really good.

Khuyết điểm: Nice room, quiet and clean hotel. The bath was quite nice with a big bath tub. The hotel bar had good drinks.

Ưu điểm: 10 minute walk from London Theatre's and St Pauls. Therefore location great.

Ưu điểm: early check-in

Khuyết điểm: everything was good

Ưu điểm: Reception staff and concierge went over and above what was expected. Lovely lilittle touches.Thank you.

Ưu điểm: Location is great. Good room sizes for central London. Large bathrooms. Quiet location (slept one night with my balcony door open).

Khuyết điểm: Hotel was very warm in the room and in common areas. The hotel also tried to overcharge us for breakfast (charged the whole group for deluxe breakfasts when we intentionally just ordered a la carte. Business travelers on an expense account probably don't bother with arguing with first the waiter and then a supervisor. Staff repeatedly gave incorrect information about nearby road closures for various parades.

Ưu điểm: Very professional staff and service. Room was comfortable and clean. Easy access to bus and tube stops made it easy to get to all points in London. Very quiet hotel made it a relaxing stay.

Khuyết điểm: Not many eating options in the area during the evening hours.

Ưu điểm: It was a really clean hotel with good facilities decent rooms and big bathrooms lots of work does and light was v. Happy with the building as a whole

Khuyết điểm: The staff were a little more attentive to older customers I felt as being in my 20s I didn’t get the same treatment

Ưu điểm: Compl. upgrade to a lovely superior room! Very clean. Perfectly located hotel. Really good rooms-standard.

Khuyết điểm: Quality of breakfast is okay but there is still room for improvement.

Ưu điểm: Staff were really friendly, hotel was really nice and location was great would definitely stay again

Khuyết điểm: The breakfast let it down, staff didn’t seem to know what they were doing and it was way overpriced - plus a service charge was added I expect that for an evening meal but not a hotel breakfast

Ưu điểm: Location

Khuyết điểm: Bathrooms

Ưu điểm: Mixing the past with the contemporary

Khuyết điểm: Smoke of cigarettes Not able to bring the 2 rooms together

Ưu điểm: This was a fantastic hotel. The food options, the service and the decor were all lovely.

Khuyết điểm: Nothing. This was lovely.

Ưu điểm: Location

Khuyết điểm: Watch the room size matches what you booked

Ưu điểm: Everything!

Ưu điểm: Fantastic hotel completely faultless in terms of quality, staff & cleanliness. Probably the best hotel in London I have ever stayed in.

Khuyết điểm: The bar areas were extremely busy on weekends. We could hear the roof top bar from our room at certain tones which was uncomfortable

Khuyết điểm: Change of rules. We are frequent visitors and had a big shock on arriving to discover that without our knowledge rules had changed and you had to book a specific room category to have accessed to facilities. Totally ridiculous. Will never stay there agin.

Ưu điểm: What an eclectic mix of folk!

Khuyết điểm: Nothing!

Ưu điểm: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Khuyết điểm: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Ưu điểm: I liked the decor and the bar and restaurants were amazing

Khuyết điểm: the rooms were not as big as they have been when I have stayed before. Also they couldnt accommodate a bath which was a must for me.

Ưu điểm: The staff were amazing, the room was super comfortable and luxurious.

Khuyết điểm: only the coffee at breakfast - only one choice for Americano in the downstairs restaurant whcih was a little bitter.

Ưu điểm: The Sunday Feast is wonderful and staff very helpful

Khuyết điểm: The other sections only accessible by a daily fee. The room rate is expensive enough. Another fee to experience the entire thing is silly.

Ưu điểm: Loved it all Always stay now This was 4th time Fab hotel Prob my favourite

Khuyết điểm: Didn’t like that the man on the vault reception wouldn’t let us take a photograph OUTSIDE The vault ? We stayed and hottie eat there yesterday used the spa &booked the Ned feast Only wanted a photo of from door of vault for a friend & he made up take one through the gap of the desk Rather petty if you ask me ....... was literally a meter away from where we needed to be for pic ...... shame Stayed In Ned 4 times Found hotel to be Perfect felt embarrassed to be honest getting told no ! (Long haired lad Saturday afternoon about 2 o’clock )

Ưu điểm: Train station right outside

Ưu điểm: The hotel staff during check-in and all the different reception people were all extremely friendly and helpful. Right outside of Blackfriar tube

Khuyết điểm: Breakfast staff was rude & clearly not to the standard to the rest of the hotel staff. Tried rushing people out, and serving incorrect drinks to people. One of many exampIes, saw them give away a boys seat when he went to go grab food from the buffet.

Ưu điểm: Loved the hotel can’t wait to go again. The hotel was aware that it was our anniversary so had decorated the bed and had champagne and chocolate covered strawberries delivered to us. It was a wonderful stay.

Khuyết điểm: Couldn’t fault anything.

Ưu điểm: Location to main tourist spots within walking distance but tube perfectly place adjacent

Khuyết điểm: Quite busy road but hey it’s London

Ưu điểm: The whole staff was exceptional! They made our 30th anniversary very special!

Khuyết điểm: Nothing

Ưu điểm: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Khuyết điểm: Hotel needs 120v plugs in bathroom...

Ưu điểm: The rooms are clean. The location is acceptable. the staff is very friendly and helpful you can find everything in the rooms. the breakfast is amazing.

Khuyết điểm: Nothing

Ưu điểm: Lifts were very quick and location perfect.

Khuyết điểm: Breakfast was from a buffet so only the egg was freshly cooked. No brown rolls.

Ưu điểm: location

Khuyết điểm: Curtains didn’t fit windows in room Bed uncomfortable No milk for tea/coffee in room Only one bath towel

Ưu điểm: Staff were great, breakfast was excellent, really enjoyed the daily smoothie

Khuyết điểm: Bed was ok.but not great

Ưu điểm: Location excellent. Sparkly and strawberries in our room for wedding anniversary. Breakfast good. Room excellent.

Ưu điểm: The rooms were nice.

Khuyết điểm: Had booked the club lounge. Website clearly stated it unlimited drinks and canapés between 5.30-7.30pm however when went to use it they said not till 6.30. Had paid extra for this and couldn’t use it as had theatre tickets. Really disappointed.