Những khách sạn ở London trong khu vực Kensington and Chelsea

Ưu điểm: It was my 2nd stay at ampersand hotel during London design festival. I liked the place last year so I decided to stay again. Staffs are still kind, room was cozy and clean. Complementary snack, cookies and drinks in room was so satisfying. Comfy bed and bath room’s under floor heating system was just perfect during chilly season. Location is amazing too.

Khuyết điểm: They charged me more from the price that I booked. Confused. A bit pricy compare to other similar hotels.

Ưu điểm: The location, the room, breakfast - It's my third time in the Ampersand, and I plan to return

Khuyết điểm: Everything was perfect!

Ưu điểm: Great service and location

Khuyết điểm: Nothing!

Ưu điểm: The hotel is truly lovely. I think we had the smallest room there which I booked unknowingly. But it worked just fine. The bed was so comfy. There were slippers and robes and the bathroom floor was heated. The daily tea was also very nice. I can't write enough to explain how exceptional the hotel, staff and location were. You will have to try it for yourself. Overall I plan to go back to London and stay here again.

Khuyết điểm: I have no complaints

Ưu điểm: The location is great and the bed was very comfortable

Khuyết điểm: I knew this hotel before it’s renovation and it looks like 1 bedroom has been converted into 2 bedrooms now. We booked a superior room at 325 euro night - unacceptably small for the price - the bed practically touched the wall. It really was uncomfortable. This alone will stop us from returning. 2 coffees and a water for breakfast - 13 euro. Not good value

Ưu điểm: Wonderful hotel. Very comfortable and quiet. We loved the location, near the South Kensington tube station. Very convenient near the Picadilly, Circle, and District lines.

Khuyết điểm: We liked everything.

Ưu điểm: Location is great for easy access from LHR and to museums

Ưu điểm: Situated very close to South Kensington Tube station, rooms and public spaces pristine clean.

Khuyết điểm: Room a little too small.

Ưu điểm: Great location, fabulous room, service and staff exceptional.

Ưu điểm: Clean, lovely breakfast buffet, caring staff.

Ưu điểm: I loved pretty much everything about the hotel. I stayed there twice in September. It was gorgeous inside, extremely well located near the South Kensington tube and nearby pubs and restaurants in Chelsea, the staff was simply wonderful and the rooms were pretty and very comfortable. Also loved the front room where you can grab a bite to eat and a glass of wine, and the breakfast room downstairs. The free water, juices and soft drinks provided in the bar fridge were a nice touch.

Khuyết điểm: The gym was very well appointed in terms of weights, towels and free water but the space was too small in my view, it needed to be at least double the size as only 2-3 people would comfortably fit. Equally, the smaller hotel rooms (where my sisters stayed) have limited space if you are staying for more than 2 nights, but the hotel reception kindly advised us of this beforehand.

Ưu điểm: Great location, nice staff, comfortable bed

Khuyết điểm: Room is too small and breakfast is overpriced

Ưu điểm: Executive room was very good, breakfast very good, location excellent.

Ưu điểm: Comfortable bed and room. Good location. Easy transportation options nearby. Very good breakfast.

Ưu điểm: Location ok

Khuyết điểm: It was raining hard when we arrived and no concierge with umbrella. We ate at the ritzy and totally different. We were put in a disabled room with no explanation. Tried to get a taxi and no help was available. Not really 4 star

Ưu điểm: Breakfast was not very warm. Coffee from the machines very watery. When asked the waiters made good coffee. They ran out of maple syrup as they did not plan well enough.

Khuyết điểm: warmer food. Better coffee.

Ưu điểm: Location; very accommodating and polite staff; very reasonably priced

Khuyết điểm: No

Ưu điểm: Break fast has natural alternatives which is good for selective persons , stuff were friendly .

Khuyết điểm: Room is small , also bed location is so bad . It was closed to the make-up table hiding the window which is small already . Room was long the small which not worth this much money at all.

Ưu điểm: The whole experience was most enjoyable. Excellent staff - very friendly and helpful. Superb facilities.

Ưu điểm: Nice hotel, good breakfast friendly staff

Khuyết điểm: Not enough sugar in room for tea/ coffees

Ưu điểm: Great location in a safe area. Staff excellent and attentive. Fantastic full breakfast

Khuyết điểm: No it was worth the higher price for location.

Ưu điểm: Great hotel. Fantastic free breakfast. Pretty close to about everything, just a couple of tube stops. Staff was fantastic. We will be back

Ưu điểm: All staff were very helpful and friendly...rm 577 was very good as we are senior travelers...try not to put seniors in rooms where the bed is flat against the wall on one side requiring someone to crawl over the other to get up

Khuyết điểm: See above and get rid of Nescafé in rooms...terrible!...please upgrade

Ưu điểm: No. Coffee machine always out of milk.

Khuyết điểm: Coffee machine always out of milk.

Ưu điểm: location and view

Khuyết điểm: the room was slightly smaller than I expected

Ưu điểm: Safety

Khuyết điểm: Noise in the night

Ưu điểm: Location, food quality, stuff, comfortable bed.

Khuyết điểm: Collection of fruit juices very limited, bed sheets fabrics made my allergy remote control of the room are very dirty and when I order new one they didn’t provide me that in second accommodation.

Ưu điểm: Stuff is friendly helpful, location is amazing, bed extremely comfortable.

Khuyết điểm: House keeping doesn’t wipe the tables from bedsheets fabric after cleaning the room from unless you tell them to do that.

Ưu điểm: Breakfast was good property was clean staff was very polite. The hotel was great at giving guidance on car services and taxis.

Khuyết điểm: The rooms are not very sound proof we had extremely loud neighbors several nights. More of business hotel. There were not many things to help tourists book restaurants or get around. The staff didn't have guidance on hop on hop off buses or tours. We figured it out on our own but I think in other hotels there is more help for that type of thing.

Ưu điểm: Location, comfort

Khuyết điểm: 5 star hotel with 2 star organisational skills.

Ưu điểm: Everything it was perfect

Khuyết điểm: Nothing

Ưu điểm: Great staff and fabulous situation.

Khuyết điểm: My room was too small.

Ưu điểm: Great location, large comfortable room - larger than rooms at similar prices in other 5 star places. Good room service, excellent breakfast in the room. Friendly front desk service.

Khuyết điểm: There could have been a proper coffee machine.

Ưu điểm: Good location and very friendly and helpful staff! It’s next to Kensington park ,nice view an quiet room.

Khuyết điểm: The hotel is in urgent need of update ,it’s overused and does not leave a 4 star impression -rather( 3-).

Ưu điểm: Good location. Professional staff.

Khuyết điểm: Bathroom is old. Should be renovated.

Ưu điểm: The staff was extremely welcoming and friendly and accommodating. They upgraded me to a suite for no reason at all and had a lovely stay.

Ưu điểm: Staff friendliness Location

Khuyết điểm: Rooms too small

Ưu điểm: Nothing much

Khuyết điểm: Hopeless information when they finaly answers the email with some questions about how to get to the hotel from the airport. They gave the wrong information and we ended up to pay alot of money on taxi. They were not good to give suggestions on what to do.

Ưu điểm: An interesting hotel with unusual interior decoration. Room was clean, looked brand new and was reasonably sized. Comfortable bed. Complimentary tea/cofee/water and crisps. Very central location.

Khuyết điểm: A bit of noise from the street at night.

Ưu điểm: Room layout and shower cubicle size

Khuyết điểm: Painting update

Ưu điểm: Good location, nice interior.

Khuyết điểm: Very poor quality windows. You can hear every noise from the street. Could hardly rest during the night although I’m an experienced business traveller and a a good sleeper.

Ưu điểm: Design and décorations

Khuyết điểm: Room too small and not enough space in the closets

Ưu điểm: Staff were really helpful, down to earth and not snobbish

Ưu điểm: Quirky, good location, reception staff friendly and helpful

Khuyết điểm: Had to wait ages to get drink at Bar when we arrived and in the evening when we returned from evening out Breakfast staff uninterested, scrambled egg was bizarre! Room was nice but so tiny couldn’t get round one side of bed and not room to get plug in socket beside bed....?

Ưu điểm: Lovely clean comfortable room, with small out door space. Good shower. Breakfast was very good and all the staff were delightful.

Khuyết điểm: Nothing

Ưu điểm: Great S Kensington neighborhood, close to metro, restaurants, museums.

Khuyết điểm: The room was very small.

Ưu điểm: Friendly and helpful staff. Very nice food.

Khuyết điểm: Would have liked more choice of cereals at breakfast.

Ưu điểm: The pictures dont do it justice. I would have paid more would highly recommend and will be coming back.

Khuyết điểm: Faultless

Ưu điểm: It was great! So handy to loads of transport options to go anywhere. The staff were helpful. The room was a comfortable size with all you could need. Being able to leave your bags there while you went about your day after checking out was so handy. Overall a great experience.

Ưu điểm: Near Olympia - good for us!

Khuyết điểm: Very small! Tv connection rubbish!

Ưu điểm: A basic hotel, reasonably priced.

Khuyết điểm: Most of the stay was fine, but twice we were given dirty towels, and one afternoon they turned the water off to the building for hours without warning. When we went to inquire, it turned out it was planned maintenance, but they did not bother to warn the guests. The bed was poor quality and you could feel the individual springs in the mattress.

Ưu điểm: Water was hot.

Khuyết điểm: The room was really a single with a double bed in it. The photos where not representive.

Ưu điểm: Very cheerful street presence. The geraniums were still in bloom and it was very pleasant to walk down the street and see the welcoming entrance. The front courtyard was very well presented. The room was well laid out and welcoming. Up to date and spotless. the housekeeping staff were thorough and diligent. They did a marvellous job of tidying our room every day. Thank you for that. Nice reading lamps in the wall, a night table on each side with electrical outlets. The suite had a mini kitchen tucked behind behind two frosted glass closet doors and held two electric burners, a nice sized sink and a relatively large mini fridge, a toaster, and a kettle, microwave, pots, pans, cutlery, dishes, glasses, cutting board. It was perfect! It was tight with not a lot of counter space between the sink and the burner elements but we managed without any hardship really. It was a lovely room with windows that opened into a courtyard storage area for the hotel. Even though there were a few employees heading in and out of the storage area from time to time, they didn’t disturb us at all. Our room also had the elevator shaft built into it and I never once heard the elevator. You could hear muffled voices in the hall as they got on and off (which is to be expected) but we never once the elevator at work. Very quiet. Very quiet hotel for the most part. And well situated as well. Within a short walking distance you had access to overground trains, underground trains, bus, a shopping mall, grocery stores, dry cleaners. Shepherds Bush is a good 7 to 10 minute walk. We didn’t find that problematic in the least. It was a very enjoyable walk.

Khuyết điểm: I didn’t like the heating/cooling system. It would appear that the controls for the entire set of suites in building are at the reception desk. There is a control panel in each suite but it is regulated by the main control. The only access to temperature control in your room is how hot or cold your room based on the program they’ve chosen, but not whether you want heat vs cold. If the A/C was on you couldn’t change that. You could turn it off but then there was no air movement. And the A/C was cold. Set at 18C. We had one cool rainy day and reception turned off air and put the control at Heat. Our room was so warm it was uncomfortable sleeping. So no happy medium with the temperature controls and no in-suite regulation. The thing I really really didn’t like was the bathroom door. It was a sliding door and it was a frosted glass. No privacy really. And when you slid it shut, unless you pushed and slid at the same time, it made a god awful screech like nails on a chalkboard. No electrical outlets in the bathroom. Blow dryer was hardwired in the closet and the closet was just outside of the bathroom door. The cord wasn’t quite long enough to reach into the bathroom. I would suggest in the kitchen they might put a can opener, a corkscrew & bottle opener and a pair of scissors. I went to reception to borrow a can opener but they didn’t have on there either. Thankfully we travel with our own corkscrew! Also, my husband and I enjoy our coffee in the morning. We each have 3 cups before we even think about starting our day. Every day we had to go to the front desk to ask for a couple of pods as the 1 each provided just wasn’t enough. Every day our requests were met with a scowl and a hard glare. The coffee is complimentary so don’t make your guests work that hard to be comfortable - especially when we were there for 8 days.

Ưu điểm: Clean , quiet and the staff was excellent

Khuyết điểm: Nothing

Ưu điểm: Large room in a good location.

Khuyết điểm: There was black mold in our bathroom. The shower was clogged so it did not drain properly. The hotel staff could not find our reservation. The hotel overcharged us.

Ưu điểm: Clean and comfortable and my room was quiet!

Khuyết điểm: Bathroom was too small and no bath!

Ưu điểm: Great location for Olympia.

Khuyết điểm: Rooms quite noisy as hotel is on a busy street.

Ưu điểm: Location was convenient and quiet, local supermarket only a couple of minutes away, overground station also a couple of minutes walk.

Khuyết điểm: Bed was very small for the two of us - like a king-sized single bed - the bedside tables were fixed to the sides of the bed which made it feel quite cramped.