Khách sạn ở London nằm gần sân bay Old Bailey

Ưu điểm: Spectacular in every way

Khuyết điểm: Not being able to stay longer

Ưu điểm: Great location, very grand, good staff

Khuyết điểm: Pricey and a little dated

Ưu điểm: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Khuyết điểm: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Ưu điểm: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Khuyết điểm: not much..

Ưu điểm: What's not to like! Everything was outstanding!

Khuyết điểm: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Ưu điểm: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Khuyết điểm: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Ưu điểm: beautiful rooms and public spaces

Ưu điểm: Location and room, very good decor,

Khuyết điểm: made to pay extra £50 on arrival? and still not received it back 5 days later

Ưu điểm: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Ưu điểm: Great location. Room bright and comfortable. Staff very helpful and happy

Ưu điểm: In the center of the London. Friendly staff.

Khuyết điểm: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Ưu điểm: Vikki in the restaurant was ace !

Ưu điểm: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Khuyết điểm: Room was small.

Ưu điểm: The view was great and the bed was comfortable. Staff were pleasant

Khuyết điểm: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Khuyết điểm: A beautiful hotel with great staff

Ưu điểm: Location and breakfast

Khuyết điểm: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Ưu điểm: Was able to check in earlier

Khuyết điểm: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Ưu điểm: The staff were A1 and very helpful and the manager Jose was very proffesional

Khuyết điểm: Maybe a little too dark in the lift and l could not see the buttons to push

Ưu điểm: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Khuyết điểm: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Ưu điểm: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Khuyết điểm: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ưu điểm: Design, city center location and friendly professional staff

Khuyết điểm: Internet connection ( slow ), airco on rooms did not work well

Ưu điểm: Good location, friendly staff, stylish rooms

Ưu điểm: the restaurant concept, staff and service.

Khuyết điểm: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Khuyết điểm: Unable to open windows and air conditioning is noisy and suffocating.

Ưu điểm: Location, Design hotel

Khuyết điểm: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Ưu điểm: Location

Khuyết điểm: Limited facilities (e.g. small TV), expensive

Ưu điểm: 24 hour room service inc. food

Khuyết điểm: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Ưu điểm: Service, facilities, location

Khuyết điểm: Reception people attitude with exemptions

Ưu điểm: Everything, the staff are respectful, arming, and they smile

Khuyết điểm: Need more vegan options

Ưu điểm: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Khuyết điểm: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Ưu điểm: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Khuyết điểm: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Ưu điểm: it was my partners birthday and they decorated it amazingly

Ưu điểm: The staff were brilliant - all of them! So friendly and helpful I've never experienced such levels of customer care

Khuyết điểm: Nothing

Ưu điểm: Gorgeous comfy bed & pillows....delicious breakfast although don't expect a quiet breakfast, the restaurant /hotel feels like a local meet up /venue, loud music etc, it's v buzzy.... in a good way! I liked the comp water in the fridge too

Khuyết điểm: Lighting in rooms v dark and only the shower had toiletries, which felt a little basic given the room rate and overall pitch of the hotel....eg no shower caps or cotton wool....essentials!

Ưu điểm: style and vibe of the hotel. very london like and relaxed

Khuyết điểm: rooms are very small

Ưu điểm: Takeaway breakfast in the morning included in the price a great idea and tasty too. Bed was really comfortable with good bed linen. Decor was so cool and such a great idea to have free fresh milk in the fridge so you could make proper cups of tea and coffee, instead of using UHT milk.

Khuyết điểm: No scones! I would have loved to have afternoon tea there the restaurant and lounge area was such a busy place to hang out tea and scones would have been good but only had croissants.

Ưu điểm: Great room, bar area and good breakfast.

Khuyết điểm: Opposite our room some work was being done so it didn't look very nice .

Ưu điểm: Everything!!!! such a cool hotel!!!

Khuyết điểm: The room was small. but so nice!!!

Ưu điểm: The location and the Bedroom.

Khuyết điểm: Too much noise in Receptiom when you just want to come in and chill and have a quiet drink before going to your room No shower cap in the bathroom. The "little map' is TOO little! Cannot read the street names as the print is too small and very faint.

Ưu điểm: Rooms were clean and refreshing...bathroom shower was amazing.

Khuyết điểm: There was no business center to print your own boarding passes or tickets to attractions.

Ưu điểm: Great view from upper floors.

Ưu điểm: The location.

Khuyết điểm: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Ưu điểm: Modern room with all the gadgets. Nice staff and feels very new and clean.

Khuyết điểm: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Khuyết điểm: They returned the holding money (insurance) after long time its taking more than one month.

Ưu điểm: the room the whole set up how everything was so close to get to,

Khuyết điểm: nothing it was all perfect, not dorchester but perfect

Khuyết điểm: Phòng hơi chật.

Ưu điểm: Very good position to visit London, in front the Underground “Lambeth North” fifty meter. The staff are friendly and professional. Very Nice to the children. I appreciate room service and spa with swimming pool Very good the Florentine Restaurant, near the hotel, italian staff professional and nice... good steak and pasta.

Khuyết điểm: I stayed in room 210 on the second floor, unfortunately the view outside the window is not good. The app (Viggo)to connect the device to the tv, can’t find the hotel and therefore it does not go to the connection.

Ưu điểm: Location is fantastic, just in front of the metro. In the area you can find some cool places to take breakfast , drink a beer. Rather quiet area at night. New hotel - modern rooms. Pool looked nice- don't forget your bathing suit.

Khuyết điểm: Breakfast was rather poor. Cocktails at the bar are expensive and didn't meet expectations.

Ưu điểm: Nothing as i have a experience.

Khuyết điểm: it was really bad i eat food from here during covid-19 and i felt really sick and though up all the food that delivered to my room and they told me that i cant get a refund which i dont understand please dont stay here the food is not clean image staying here after covid-19 be aware of this place the staff didnt care about me being sick after i had one bite of the food i didnt even eat everything that was so bad and i was very upset of the out come.

Ưu điểm: Except from the food everything was phenomenal

Khuyết điểm: The breakfast wasn’t nice

Ưu điểm: Location, clean

Khuyết điểm: Not even a pen and notepad in the room, no welcoming information, no instruction to microwave oven. And ridiculous explanation of a £50 deposit which states nowhere and for what reason !

Ưu điểm: In room facilities to enable self catering. Sound insulation was good

Khuyết điểm: Lack of restaurant

Ưu điểm: The style

Khuyết điểm: Trains station to close

Ưu điểm: The staff are always really helpful and friendly and we got a free up grade for my birthday a lovely surprise.

Ưu điểm: Good hotel with nice lobby located in a vibrant part of the city

Khuyết điểm: Rooms were ok, but I had expected a nicer decor

Ưu điểm: The design and the interior was stunning.

Khuyết điểm: The service could have been way better.

Ưu điểm: Fantastic decor, vibe, staff, rooms, facilities. Everything u need for a lovely stay. We loved it.

Ưu điểm: Really cool, modern and spacious room, lovely facilities, great mini bar. Friendly staff.

Khuyết điểm: Noise from the next room carried through. Otherwise perfect

Ưu điểm: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....

Khuyết điểm: I didn't like the fact I had to leave......!!!!